SA
Svetlana A
Active since Nov 2018
5
Reviews
0
Industries
Reviews
5 reviews28 months ago
Beware!
I purchased a straightening brush Tame at ComicCon in Johannesburg in September at Cest la vie Hair's stand. The lady was very persistent to give me a demonstration and I agreed because I didn't have time that morning to fix my hair. The brush she used really impressed me, it worked so much better than the one I was using then. Though it was a bit pricey I decided to buy one. Well, I must say that both that lady, who gave me demonstration, and the young guy who was working on the stand with her, were very friendly and persistent - they clearly perfect the art of sales. Or should I rather say, the art of ****ming. When I used the brush at home, I noticed that the effect is not the same I had during the demonstration. After I used the brush 3 times, it stopped getting hot. Then it suddenly worked 1 more time and after that stopped showing any signs of life. I tried to contact C'est la vie Hair but no success. I found a couple of similar to mine stories online. To me it looks that they package cheap stuff into branded boxes and sell it x10 more expensive that one can buy from Takealot but during the demonstration they use the real products that give you that same great effect.
0 replies
28 months ago
Beware! It is a ****!
I purchased a straightening brush Tame at ComicCon in Johannesburg in September at Cest la vie Hair's stand. The lady was very persistent to give me a demonstration and I agreed because I didn't have time that morning to fix my hair. The brush she used really impressed me, it worked so much better than the one I was using then. Though it was a bit pricey I decided to buy one. Well, I must say that both that lady, who gave me demonstration, and the young guy who was working on the stand with her, were very friendly and persistent - they clearly perfect the art of sales. Or should I rather say, the art of ****ming. When I used the brush at home, I noticed that the effect is not the same I had during the demonstration. After I used the brush 3 times, it stopped getting hot. Then it suddenly worked 1 more time and after that stopped showing any signs of life. I tried to contact C'est la vie Hair but no success. I found a couple of similar to mine stories online. To me it looks that they package cheap stuff into branded boxes and sell it x10 more expensive that one can buy from Takealot but during the demonstration they use the real products that give you that same great effect.
0 replies
89 months ago
No delivery
Such a poor service! an order was placed on Greenbacks website on 29/11. Delivery time stated 5-10 days. 12 days later today I called customer service of Digital Planet to find out when can I expect my order to be delivered. I was told that it is waiting to be despatched but the operator can't give me any promises on when. This is beyond pathetic!
0 replies
89 months ago
Greenbacks program rewards
On 29 November I placed an order through Nedbank's Greenbacks program. On the website delivery time for the items I ordered stated 5-10 days. 12 days later it wasn't ever dispatched and the customer service of the delivery company is not even able to tell me when it will be delivered. This looks to me like some kind of scam and certainly not way a serious business should be operating.
315 replies
90 months ago
Very poor customer service
Placed my order on 9 November, received it on time just to be disappointed. Most of the items were not fitting at all - totally wrong sizes on the website! Other items were not exactly the way it looked on the website but I decided to keep those though I wouldn't buy it if I saw it in a store. On the day of receiving my order I requested exchange and return on some items. It was collected a week ago on 20 November and still nothing - no info on delivery of exchanged items and no refund. Very poor customer service!
0 replies
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5 (100%)