KM
Khutjo M
Active since Nov 2018
5
Reviews
0
Industries
Reviews
5 reviews51 months ago
Breach of POPI ACT
Clear breach of POPI ACT!!! These people call us claiming that they received our numbers from our colleagues. Even telling us what kinds of vehicles we are driving and our colleagues names. That information is very private and a clear breach of the POPI Act if they managed to source the information. I called the colleague in question and they stated that this company used my name and stated that I gave them their numbers as well. I'm really upset at the shenanigans these people are running!
0 replies
56 months ago
Appalling Enquiries System
Payment was made to a closed bank account as the service provider had provided me with an invoice using an outdated template. Instead of returning the funds to the originator, Standard Bank has instead retained the monies in a recovery account for more than 3 months, and an enquiry into the matter is not being attended to. This is in my view really bad financial practice and amounts to bullying of individuals. The standard practice that I am aware of is that the monies be returned to the sender. Reading through the comments on here, seems that this issue is common to Standard Bank and is very disturbing especially if they are not willing to resolve these issues. All it does is reflect an inflated revenue on their end which is unethical.
53 replies
79 months ago
Mis-selling of products. BUY AT YOUR OWN RISK!
I bought a funeral cover policy with 1Life which was sold to me having R6000.00 grocery benefit for main member and all other members covered on policy. The sales consultant had rehe****d the R6000.00 benefit and other benfits for other members and sold it to me as is without any hesitations. After reviewing the policy documents, I found that the grocery benefit was only applicable to the main member being myself!!! Further to several calls to 1Life I was accused by 1Life staff of lying about this benefit which was sold to me. I persisted as I knew what was sold to me as I was making notes during the call. 1Life eventually gave me the recordings after deliberaretly delaying issuing them to me and being told too many stories. I quoted times and points duringthe sale when I was explictly told that the benefit was applicable to all members, further to which 1Life still denied it, until I escaleted the matter to their complaints department who finally concurred with me and agreed that the product was indeed misold to me, however they were not prepared to offer me what was sold to me. The Ombud office was also unable to help as as they are not complled to ask the insurers to change their policies, seeing that I picked up the matter before having to make a claim and not afterwards. In the case that I only realised after claiming, then I would have received the benefit. I therefore regard 1Life business practices as being highly unethical, based on the point that they intentionally missle products and mislead clients which is material to client decisions to purchase their products.
210 replies
88 months ago
USE RIGHTFIT'S SERVICES AT YOUR OWN RISK
Doors are nice, however the installation crew did not apply any adhesive to the door panels which fit and hold together. A year later after the guarantee lapsed the sagging due to little to no ahesive used is evident. Rightfit is refusing to remedey the situation. On the day of the installation, the team did say they did not have adhesive and asked for cash out of our own pockets to buy from the local hardware store. I am not aware of whether the adhesive used was SABS approved and for garage door isntallation or not. Currently we are sitting with a door that is sagging and Righfit is not prepared to ressolve the situation! It is very irresponsible of Rightfit to send out installation teams without the proper tools or equipment required to complete the job. Should the door collapse and cause damage - it is in my view Rightfit's responsibility as they did not provide the full installation service which was paid for. PS. The money used for the adhesive was additional money which was paid over and about the door price and installation fee which we didn't even bother to complain about because we were just relieved that the door arrived after numerous atttempts to get a hold of the office to confirm delivery and installation dates. The service is unaacpetable. Use at your own risk. I will change this review upon Rightfit fixing our door. Otherwise I will be posting more reviews. Don't get me wrong, you make stunning doors. But your service and the quality of service is unnacceptable. You can also refer to Hello-Petter reviews if you do not believe me. This is not about money, but about principle and common courtesy.
0 replies
90 months ago
Fast, efficient and for the customer
Fast, efficient, professional and very knowledgeble in the field of property sales. I dealt with Karen Gilbert and she managed to ensure that the banks could finance an offer I submitted, even though the offer fell through as it was just a back up offer. Very professional and convenient service. Always kept me in the loop with all the developments with regards to my applications. I look forwrad top using Ooba's services when I am ready to make another offer! Well done and keep up the good work. You guys help us out a lot especially for first time home buyers who are in need of information. It is also advisable fo the home buyers to ask as many question as as possible and to do tehir own research.
105 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)