RW
Ralph W
Active since Dec 2018
25
Reviews
0
Industries
Reviews
25 reviews10 months ago
Alberton Battery HQ
Husband and wife came out after hours to delivery a new battery for my vehicle. Alternator testing also done. Great service and friendly people, even my 4 dogs thought so
0 replies
15 months ago
Auto & General
Had a marketing call from Auto & General offering additional insurance. I explained that I was not happy with my current policy. I was transferred to another department ans expalined the situation to Tinyiko Baloyi. He managed to get me a substantial decrease on my current policy with immediate effect. Total professionalism. This is the reason why I have stayed with them.
56 replies
18 months ago
Webafrica
Started with Fibrea few months ago and yet to have one day without problems. This is what I sent them. (Never in my 64 years on this planet have I ever received such bad service. Now using a ****le from Vodacom. Started at 11H08 today. The agent closed off the communication at 16H46. "The technicians will be pitching soon " was the message I received at 15H41. I have rebooted the system 91 times today to get 2 hours of viewing. On line with the agent 5.5 hours.)
0 replies
19 months ago
Hellopeter
<div>Do these reviews actually make a difference???</div>
53 replies
19 months ago
Sucky Webafrica
Try phone them and all you get is option 1. The sales people
0 replies
45 months ago
R Wilson
Excellent service from Shonei Naushad. Well done. You are a credit to the industry.
134 replies
46 months ago
Affinity Health 28 June 2022
Due to certain factors I need to review certain financial costs. I phone Affinity Health on 27 June to review my Policy. I was assisted by Ntombi Maqomo. Excellent service from her although it was too late to make changes as needed.
134 replies
46 months ago
Auto & General 28 June 2022
I was upset with automatic yearly increase that all Insurance companies do this time off the year. I phoned the customer line on 22 June 2022 and spoke to Thabiso Mokone. We discussed the issue and I received the updated quote within a few minutes. Upon deciding to accept the quote I phoned the customer line on 27 June 2022 and spoke to Rowan Ritchie. My updated policy was loaded and sent to me. Both these gentlemen showed a high degree of competency and deserve to be recognized.
134 replies
47 months ago
Nedbank Contact Centre, Umhlanga
I had a problem logging on to the Nedbank app. I was contacted by Mbali Msomi from Nedbank Contact Centre in Umhlanga Rocks, Natal. After much patience from her side dealing with someone not totally up to date with modern tech and banking the problem was resolved. Cudos to her and to Nedbank for having totally professional yet friendly staff.
0 replies
47 months ago
Department of Home Affairs - Absa Sandton branch.
Applied for a passport renewal on Tuesday 17 May 2022 at ABSA Sandton. System was offline for around 3 hours. All the staff gave constant feedback to the people waiting. My details captured at around 14H00. Received notification on Friday 20 May 2022. 3 day waiting period. Collection 5 minutes. Cudoes to all the staff.
0 replies
Review Distribution
5 Star
18 (72%)
4 Star
3 (12%)
3 Star
1 (4%)
2 Star
0 (0%)
1 Star
3 (12%)