CO
Carmen O
Active since Dec 2018
55
Reviews
0
Industries
Reviews
55 reviews2 months ago
Very bad service
I paid R420 and axxess debited R419. I have been trying to get a refund since monday morning. Just ticket nrs on ticket nrs and hold how long.
56 replies
4 months ago
No reaponse from Axxess
Axxess do not respond to my emails. Since 2 December requested line to be cancelled and moved over to new house. Tried on app but would not allow me to cancel eff 31 December. Emailed used whats app still no responsr. I work from home and I can't be without fibre.
56 replies
4 months ago
Bad service
Very upset as I appkied for fibre and nothing has been done pending still. Mybwife works from home. This is very bad service
56 replies
4 months ago
Bad service
Not once were we informed installation is on a hold. Now I find out. I work from home and cant wait till 12 january 2026
0 replies
7 months ago
Very bad service frim dispute
I logged a call regarding Disney debit R159 and in August 18th they responded and gave the info till today I am waiting for feedback from July. There is no branch i can go to in PE
106 replies
8 months ago
No service from Axxess
I have been trying to get hold of axxcess as tge fibre obtic cable is damaged since friday. You hold in line and I couldnt hold any longer as my airtime ran out. I work from home. I need urgent assistance. Axxess we batle everytime. Im tired of this. Call me please 0724044485
53 replies
10 months ago
Very bad service
Good day I trust you are well. I was there again last night and I am truly appalled at the service. The cashier was rude and unfriendly not to just myself the customer before me as well. If they dont want to serve some people then they should just say so. I am very upset. I work for my money if I had to treat customers or clients like that I would be in nonsense. I work with people daily. This is now the second time and you dont get asked which sauce you want it just gets thrown in and I had to ask to change and had to ask if the chicken fingers was in and just a nod. Sorry this is unacceptable. I must be ok with this? Second time same branch......
0 replies
11 months ago
Bad service
I am sick of paying every month for fibre through axxess and every month issues. I work from home now fibre is off you call hold half an hour email no assistance. Can anyone phone me please
58 replies
12 months ago
Terrible service no feedback
I have emailed dispute team numerously. I have requested call recordings where 3 agents of Auto and General confirm November premium successful and you still state in writing that claim not paid because premium outstanding for November and it isn't. Since December this has been going on.
58 replies
Review Distribution
5 Star
3 (5.454545454545454%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
52 (94.54545454545455%)