FH
Fred H
Active since Dec 2018
72
Reviews
0
Industries
Reviews
72 reviews3 months ago
Pnealized
Good day, I keep on being penalized for something that was nearly ten years ago, the other night I was curious and checked if I do qualify for credit, Only for the the app to return and say I don't qualify due to "most recent" (10 years ago) I was handed over to an external debt collector This debt has prescribed already in 2019 (still Capitec wants to collect it), the app says that I must email ccseenquires@capitecbank.co.za with the reference number *there is no reference number) So if my money is not good enough, I will go to another bank, that will not penalize me for something that happened 10 years ago
112 replies
4 months ago
Bad Service
Good day, Last week Wednesday I wrote on Hellopeter to ask about my refund, the same old happen, no answer, no one taking ownership, what is happening with Old Mutual, you guy service was never that bad?
0 replies
4 months ago
When will the refund be
Good day, Thank you for your reply, my salary date was on the Friday the 28, that means that the money would have been paid over by Monday the 1st of December, when will the refund be?
53 replies
5 months ago
Please send me the prescribedf letters
Good day, I had two accounts one with Truworths, and the other with Identity, both of these I believe is prescribed moniquedelport46@gmail.com or moniqiedelport@gmail.com
106 replies
5 months ago
old Mutual = No Answer
Good day, Last week, I have asked that my pension fund been made paid up, first we had a problem with the policy number, however when we sorted that out it was confirmed by Old Mutual that it has been made paid up. Thereafter Old Mutual asked me for a proof of banking details for a refund, I gave them my account number as well as my most recent bank statement. Until today they will confirm that they have received it, they will confirmed that the bank statement that I have supp**** is sufficient. I send numerous emails, no answer. secondly I asked them what the refund is for, no answer.
53 replies
5 months ago
New Account Concern
Good day, I trust that you are well, I most recently opened an account at Jet, and I have two concerns My first concern is on Saturday I bough some sneakers on my account, is says on the shelf that it is R100 marked down, which means that it is supposed to be R199, however I have been charged the full price of R299, did the promotion end? The second concern is on the website it says that when you open an account, you get R1500 in vouchers, I never received mine? Which means that I most probably missed out on the first purchase, does it only apply to Foschini accounts? or to Jet? and if apply to Jet what will happen to the vouchers? and the first purchase, will it be taken into account
71 replies
7 months ago
Clientele don't respect TCF, and the POPI act, what else?
Good day, This is my second review regarding this disgusting company (the first email was when the conned me, with there so called free loyalty program). After a long slep, finally clientele, cancelled their so called loyalty program Now they are harassing me, they keep on phoning me, when I asked the call center agent if my details can be removed, she advised that this cannot be done, which is a complete lie! under the POPI act, a company should have the option to cancel or remove a clients details when he, or she request to do so. Clientele don't respect TCF, and the POPI act, what else?
159 replies
7 months ago
Royalty? More clientele pheasant
Good day, Round about a month my fiance was cornered by one of the clientele service reps. He activated a policy, or rather a so called policy on my fiances phone called clientele royalty. Well we did not feel like royalty. Firstly 160 rand went off, no funds available, as my fiance is unemployed. She gets money from her family and 6 rand means a lot. Yesterday we tried to cancel the so called policy, Firstly via email, we where met with an automated response, which stated that the so called policy cannot be canceled via email. Then via the app, using the callback option, guess what no one called her back. We tried via the whatsapp platform again we where met with a message that we cannot use this platform. We have to call. Forcing us to borrow R10, and phone clientele. The person who "assisted" my fiance had the audacity to ask her how does she buy food or what does she doing at shoprite, how about non of your business just cancel the so called policy. The policy was canceled after a long struggle My questions to clientele. 1. Why was she never told about the R160? Was it to drive sales? 2. Why is it so hard to cancel the so called policy? Is it clientele retention strategy to were down people and force a product on them that they don't want? 3. What about your brand image? 4. Who will compensate her for the R6 times 3 and the R10 airtime? The time that "lost" to contact clientele,. 5. Why did no one, the email platform, whatsapp platform made a callback request. Then again no one callback request was never adhear to.
106 replies
14 months ago
a BIG thank you
Good day, I just want to thank OctoGen for my clearance certificate, it has been a difficult road, yet the end is in sight. Further I would like to sung the unsung heroes in this saga, Jaunri, Frederick and Gift, thank you so much for helping me!
71 replies
14 months ago
Please respond
Good day. this is now the third time I am writing to you, Your email address remains unanswered, I had two Woolworths accounts, both has been handed over to DMC, I been asking for my prescription letters, for both these said accounts, the one account is 6007850195424492 and the other 25542672 Please could I have my prescription letters for both these said accounts.
159 replies
Review Distribution
5 Star
7 (9.722222222222221%)
4 Star
1 (1.3888888888888888%)
3 Star
8 (11.11111111111111%)
2 Star
15 (20.833333333333332%)
1 Star
41 (56.94444444444444%)