MS
Maria S
Active since Dec 2018
5
Reviews
0
Industries
Reviews
5 reviews38 months ago
Poor Quality Mince
To Whom it May Concern, I wish to disclose that I have been a loyal Pick 'n Pay customer for years and have on numerous occasions purchased a variety of meats from your butchery. For your attention please note that my recent purchase of mince was highly unsatisfactory as I found that the mince had a terrible smell and unappetizing taste. It was embarrassing for the guests that came over to eat. I look forward to receiving your feedback as I would like to carry on shopping regularly from Pick 'n Pay.
53 replies
44 months ago
Bewildered by Qatar's Indifference in Addressing Customer Issues
I am highly disappointed in Qatar's lack of customer service. They claim to be an award-winning airline but when it comes to addressing customer complaints they turn their heads the other way without assisting the customer. According to Qatar's website they have achieved a 5-star rating accomplished by focusing on how customers experience the airline. This is ironic as I have tried to address my poor experience with Qatar by contacting numerous employees without receiving any responses - displaying much indifference on Qatar's behalf. It doesn't require much effort to draw up a damage report to be submitted for an insurance claim, even though Qatar itself should be replacing my luggage bags that were damaged on Qatar flights.
0 replies
66 months ago
Unreliable in Resolving Customer Issues
Utterly disappointed in the below par standards of customer service being conveyed by GSK South Africa. For a global pharmaceutical company, it disappointingly fails to live up to its reputation and promises. No pride, no integrity? The company has been negligent, indifferent, and unresponsive in taking accountability concerning the customer complaint that was brought to their attention. I was initially informed that I would receive product replacement the latest by this week. Not only has nothing materialized but GSK has evidently disregarded its customer by ceasing any form of accessible communication between the two parties – displaying unreliability. GSK sure knows how to generate 'impressive' stature when consumer satisfaction doesn’t fit into their business strategy.
0 replies
68 months ago
Bad Service
Expressing the poor service I received at Bedford Center FNB. It was highly disappointing for a bank of apparent high caliber to place one trainee in the investment department to provide advice inquiring customers. Even though a higher ranking staff member came through to assist it seems that generally the staff (at this branch) aren't fully aware of their products and their selling as well as negotiating skills are way below par.Furthermore, another member was rude in her mannerism even though it was uncalled for - an indication that there is a need in upgrading communication and customer service skills. After being inconvenienced, poorly serviced, and insulted an all-rounded improvement in customer service provision is highly recommended to keep customers satisfied.
53 replies
89 months ago
Bad service
I have been trying to cancel my adsl since july, followed the right process, sent the right documentation, called every month to follow up all i was told i will get a credit as i was still being charged..needless to say today my account was suspended because Telkom staff didn’t not do their jobs correctly..i am utterly disgusted at the incompetence levels and negligence of customer service
0 replies
Review Distribution
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1 Star
5 (100%)