NS
Nosiphelo S
Active since Jan 2019
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Delayed payout
As a Skilly family we are very disappointed with the service received. Since last week we submitted the claim and nothing was communicated with us till we went on Monday only we were told there is an ID copy missing, so no one cares now because there will be no premiums to be received moving forward. We cannot be stressing about losing a loved one and stress about money, are you taking the older individuals for a fool when you asked them to sign up with your company? Please have this sorted today before I make an announcement to social media about your company. Please call - 0784802247
0 replies
9 months ago
Bad service
My father app**** for a store card and we went to the branch to have his ID scanned, we were told as is in order. Till this day his application is still pending on verification, we have tried calling in with no luck. I would really appreciate it if you guys can sort him out by calling him on 0761137939
0 replies
15 months ago
Paid early but still getting a bad service-MFC
Pleased tell me why do I get calls for "not paying my installment ". Kindly train your employees to perform their duties on time as I have sent the proof of payment last week already. The guy who just called me now he doesn't show willingness to assist all he does is to force me to redo what I've already done regardless of the current situation. I need someone to sort this out today please
0 replies
15 months ago
Paid on time but still receiving bad service
Pleased tell me why do I get calls for "not paying my installment ". Kindly train your employees to perform their duties on time as I have sent the proof of payment last week already. The guy who just called me now he doesn't show willingness to assist all he does is to force me to redo what I've already done regardless of the current situation. I need someone to sort this out today please.
0 replies
17 months ago
Not complying to company T&Cs
Tell me why are you guys stressing my mom with the funeral claim she made last week already and you guys told her to wait. She called last night only to be told the account is being blocked, what does that mean? If that's the hold up did you think it's important for her to know? As per your contract there is no waiting period for unnatural death so please comply to your terms just like you did with deducting the monthly premium from your client. My mom can't be stressing about losing a relative and stressing about you guys not providing the best service. Please call her and sort this out Because I won't stop. Her number is 079 041 9519
56 replies
30 months ago
Poor customer service
Dropping a call while the other person is still talking is very rude regardless if you disagree with the person, I am not sure if the Absa Call Centre condone such behavior? I think it's unprofessional and please make sure the lady (Nthabiseng) who called me now should know that.
131 replies
32 months ago
Great service
A call from Mzwandile yesterday changed everything, HD was very patient with me and he was willing to assist me through out the process. Once again thank you for making time to assist me.
132 replies
32 months ago
Bad service
@Mzwandile Masuku @Nosphiwe Mzanzi - They were asked to assist me last week already till today nothing was done. I am running out of time for this second intake.
264 replies
41 months ago
Not complying to the agreement
I really did not want to take this sim contract and they kept on convincing me how it would be my benefit but now I am not what was promised to me. First of all I was told my monthly installment will be R149 yet am not paying that amount, secondly I was told I'll have night owl yet it does not register on their side when using the services let alone when am out of anytime data their services like YouTube data doesn't work at times.
132 replies
65 months ago
Bad service
Last week Thursday I was told the refund will be generated but till today am still waiting. Seriously how long should I wait to get my money back?
56 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)