Active since Jan 2019
Company advertised loans,after Getting my full details they turn around and say they do not offer loans,a day latter they contact me to say they offer loans.I then traveled to their address ar 5 sturdee road,Rosebank,only to be told that they are unknown and many other people has come for them without success
I paid R400 to MTN around November 2023 in error,no refund todate.2 I am in their superflex package at R299 per month.They sumarily cut my service for exceeding their unknown FUP.
Company offers zero after sales service.After moving on in 2022 December for a fibre service ,They debited me today for R4942.00.Calks to accounts do not get answered
They are practicing harmful business practices, I stopped an order before installation on the 6/2023.The blocked a service line with openserve sothat I cannot get service from anyone else
Ordered a service for installation on the 1st of February 2023.Order was made on the 24 of Jan 2023 and paid for. Todate there is 1 No communication 2 Calls not picked up, 3 Whatsapp not being attended too.This service is unacceptable to me and wish to cancel
I wrote them an email on the 1st of January to advise Onairtv of my intention to cancell my fibre service agreement at the end of January 2023.I sent this notice to their following emails.billing@onairtv.co.za,fibre.co.za@onairtv,support@onairtv.co.za When i called to enquire,I am told that I need to send to a specific email address yet the company use all these emails.The contention is that I now have to pay for one more month because of this.
I needed help with outlook on Microsoft website,What I thought is Microsoft required a payment on a page before I can catalog my needs.On completing the form i realized that I could not complete filling the form and realized it might not be microsoft,i deleted my card details and left the site.Latter in the day my account was debited despite me not having confirmed my details and couldnot even put my telephone number because the preset country prefix had +1 and I am in South Africa on +27.
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