KB
Keagan B
Active since Jan 2019
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
Over and above at plattekloop branch !!!
Wow!!what service! I have a st Patrick's day celebration at work tomorrow and after spending all day searching i arrived at Crazy Daisy at 17:30 looking for green cupcakes. They did not have in stock as orders like this require a order beforehand but they were ready to help. After offering me various solutions, I eventually took the vanilla cupcakes hoping to find green sprinkles somewhere. They asked if they could add some green dusting to help(they refused to charge me extra) . It might not look like much to you but it saved me so much effort and stress! Awesome staff with awesome customer service.
0 replies
35 months ago
STAY AWAY FROM DEBT BUSTER CON
I believed I had completed my payment schedule after years only to be told I still had outstanding amounts. I contacted debt busters and after weeks they told me I still owed R3000 est. I asked them to split it across 3 months only to be left in the dark for 2 weeks at which point a different consult replayed saying that I have to make 3 eft payments of R2150 each taking my next total to R6500. I have been trying for weeks to clarify where this new amount comes from but everytime I call Maahier Britton and Kauthar Karriem are on another call and will get back to me in the next 1 hour yet this has never happened. Unbelievably poor service! THIS HAS BEEN GOING ON FOR 2 MONTHS STAY AWAY
53 replies
69 months ago
Parow intercare refuses to help Healthcare workers
would like to share my experience at Parow intercare. On the 23th of july I had an appointment with Dr Anamika Karamchand ( dentist ). Her service was professional and of the highest standard. She prescribed me antibiotics and I was to return the following week once my medical aid/scheme approved the list of procedures that needed to be done. After a week I received no feedback so I called the branch to inquire about the delay. I was informed by the women on the line that my medical aid has not approved the procedures as yet and she would follow up with the claims department then call me back. A week went by and I called back only to be told the same thing by the same women. By the 13th of July I had made numerous attempts to book my follow up and I was told that the delay was by the medical aid again. Therefore I decided to take it upon myself to contact health4me and follow up. I requested that Luzanne Swart forward me the emails so that I could use it as a reference. I then managed to contact health4me and I was informed by their claims department that for such minor procedures telephonic approval was sufficient. I then called the branch and informed them that all that was required was a call to health4me and she said she would give the message to the women in charge of claims then call me back later the day. That call never came and I yet again had to follow up. By now a month had passed and I was concerned that I would need more antibiotics for the procedure so I called again and she told me that she would check the doctor's schedule and then call me back if I needed to get more antibiotics and book my appointment. Yet again this did not materialize. A week or two had passed with no feedback so I called again today and was assured by the same women that i could get a booking next week Thursday and that she would follow up with dr about my antibiotics then call me back in exactly 5-10 minutes. 5 hours later and still not a call or confirmation sms/email for the booking like I normally receive. Due to waiting almost two months the top tooth has completely broken off inside my gum and I'm in extreme pain daily, unable to sleep or function at my job without using contant pain****ers. I appeal to your human side when I ask you if you feel this is ethically right ? I am a healthcare worker and I believe this is the reason for this extreme discrimanation. I always believed drs were to first do no harm yet I see now this is not the morals your company is built on. I am appalled by the pathetic service and disregard for human pain and suffering shown by your company. I understand that Covid 19 has everyone afraid but this is morally and ethically unacceptable. Please explain to me why this has happened to me and what makes me deserve this level of treatment. I will be following up with the health professions council to explore my options as the top tooth has completely broken off inside my gum and it is a direct result of your company's negligence. In conclusion , after more than 10 calls not returned as promised I don't expect a response on this email as this is what your company has shown me is the norm. Yet I will continue to pursue this matter till I am satisfied as I believe that if I was not a healthcare worker I wouldn't have had any of these problems. I am being punished by fellow healthcare professionals for risking my life daily during this crisis and that is the most disgusting part of it all.
53 replies
73 months ago
THIS COMPANY IS A BUNCH OF THIEVES AND THEY ARE ROBBING HARDWORKING PEOPLE! TERRIBLE SERVICE AND CONSTANT SPEEDS ON 0.2 MPS ON A 20 MBS LINE
I have paided for a service I am not receiving. My product is a 20 mps line and repeated speed tests have given me speeds on 0.1 download. THIS IS THEFT! IT HAS BEEN GOING ON FOR MORE THAN A MONTH! Do not trust this company it is a group of thieves! I have sat on the line with technical support for 40 minutes with no resolutions. This company has forced me to seek legal advice at this point as this is definitely theft! I paided1500 for my installation and endless amount of airtime tryi g to resolve the most basic promise provided by this company! A basic and consistent internet connection is something this company can't provide. I am still under contract for 20 months and I've never had a bigger regret! Online gaming is impossible and out of the question so don't even attempt it if this is your intention regardless what the sales person tells you!. I have come to peace with that but I can't accept the fact that most days a simple Google search takes close to a minute to load if it even loads at all! I hope this has helped you stay away from this terrible service provider and not get bamboozled into signing a contract with this company as they will never deliver on what you will be paying alot of money for!
0 replies
78 months ago
Horrible customer service , terrible staff attitude!
I have been trying to get a fustion fibre package installed at my home. I have filled out the application needed but now that I must arrange installation I have received emails from a Ms Delsport in a terrible tone ! Telling me they have tried to contact me multiple time ( complete lie ) as well as saying I should call them if I want a installation which I did. I was then told by the operator ONLY ONE person deals with such issues and she was on a call. I was informed she would get back to me immediately but that was not the case! I haven't received a call or a reply on my email ! Extremely poor service even worst then telkom ! I am extremely surprised and disgusted by the poor level of service shown and I am seriously doubting going into a business that treats customers like this even before I have the service I would like to PAY FOR ! This is not a free service and I expect a decent level of treatment from a company that wants my business!
161 replies
88 months ago
Terrible telkom connection issues that they refuse to fix.
I recently switched ISP to telkom due to issues on my Mweb line. When I was signing up I was assured that by the salesman that I would receive new infrastructure (new cabling) on the sale. I repeatedly asked if this was infact the case and I was repeatedly assured that it was. The telkom tech came out to install and he didn't install any line he just ported the new number to the old line. Now I am paying for two numbers on one line and I'm having terrible connection issues.A technician was dispatched to check the error on my line only for him to leave and say that the team that did the installation need to come back and fix the job they did. The fault was then cleared and I had to call back to get follow up information. They are now refusing to send out the installation team to fix the mistake. Nobody at telkom wants to help me as they now say it is out of their hands. Please stay away from this horrible ISP. I was better off with Mweb and now I'm under contract for two years. Everyone that has handled my account has refused to help me in any way. Terrible service .
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
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3 Star
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2 Star
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1 Star
5 (83.33333333333333%)