RW
Rob W
Active since Jan 2019
77
Reviews
0
Industries
Reviews
77 reviews12 months ago
Discovery No Help Line!!
I have tried to get assistance from Discovery to remove a member on my medical aid and put them as an adult onto their own individual plan. This has been going on for 2 months and still waiting for someone to assist me. I get emails saying they tried calling and apparently that’s that. What an absolute joke but heaven forbid I miss a payment
116 replies
12 months ago
Montblanc Sandton disgrace to the brand
I am extremely disappointed and dissatisfied with customer service at Montblanc Sandton store. My son took my pen (augmented paper pen) to the store (2 or 3rd April) as I had dropped it and it’s not connecting. The store said they would revert regarding repair or replacement options. Still no response. I subsequently sent an email and still no response. This is totally unacceptable for a premium brand!
0 replies
13 months ago
Unapologetic MTN couldn’t care less
Third month in a row that I have tried to pay my account at MTN Eldridge Corner only to be told they are offline. Returning on several occasions only to have the issues unresolved. I’ve tried paying online and always get my account suspended as my payment doesn’t reflect until a week later if I’m lucky. What an absolute joke and heaven forbid you pay late as MTN will disconnect the service
0 replies
22 months ago
Nedbank ***** Department Rude!!!
I have a case of ***** in my card and the consultant who I dealt with in the ***** department was a rude obnoxious guy who didn’t advise me at all
0 replies
23 months ago
Don’t FlySafair
Flight FA 269 delayed from Durban to Johannesburg on Sunday evening 2 June by 3 hours. No one bothered to communicate or apologise. Exhausted and Frustrated! So much for being reliable, absolute joke!!
0 replies
23 months ago
Shocking disgrace of so-called hospitality
What a disgrace. No where to sit, more people in the lounge than there are chairs. Washrooms/Toilets not serviced for 2 hours (our flight was delayed), absolutely shocking!!!
0 replies
30 months ago
Destroyed Montblanc Briefcase
I took a leather Montblanc briefcase (value approximately R23000) to have it dyed black. Besides the fact that it took a month to eventually get it back, the workmanship was pathetic. Dye on the chrome parts and the Montblanc logo basically completely covered. I expressed my disappointment and discontent and called the ops manager Victoria whilst at the store in Farrarmere Benoni. I was given the assurance that the briefcase would be repaired/ restored and I would ger it back the following Wednesday ( this was Saturday). I called on Thursday and it was still not back but was advised to collect on Friday or Saturday which I did. The logo on the bag has been damaged and practically destroyed making the bag practically worthless!!
131 replies
38 months ago
Worst Service Ever!!!!
Probably the most frustrating car sales company I have ever encountered. Initially to try and get a sales person to assist from their Dome branch was like getting blood from a stone despite promises from Dylan Bakker and Mohammed. Once my daughter had found a vehicle I was kept totally in the dark regarding the next step which included finance. Jan Smit has never bothered to contacted despite numerous requests and instead Jeanne sent me an update after me requesting same. I heard from my daughter today that the initial price of the vehicle has now escalated by over R20k as We Buy Cars must fix it. What a joke. Please cancel this transaction and advise every single finance house you contacted on my behalf without my consent to remove/cancel the finance application
56 replies
39 months ago
Customer Service at its worst
I have tried buying a vehicle and besides no one bothering to get back to me from online enquiry I have now been on hold for 30 minutes with their call centre, they call it Help Centre which is a joke. I can’t actually believe they sell so many cars with this attitude
56 replies
39 months ago
I dealt with Bongeki...
I dealt with Bongekile and her assistance was very friendly, fast and efficient,
132 replies
Review Distribution
5 Star
5 (6.4935064935064934%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (2.5974025974025974%)
1 Star
70 (90.9090909090909%)