L
Levingers
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|7 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Levingers
Levingers has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Levingers across 138 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
AKHONA M
1 reviews | Active since Jan 2020
2 Mar 2026, 10:57
Dishonest unaccountable management
I had them dry clean my curtains, firstly they took 2 days longer than they had communicated, secondly they ruined my curtains and took no accountability for it. I have followed up telephonically daily and no one has bothered to get back to me. I am instituting legal action against them.
Helpful (0)
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AKHONA M
1 reviews | Active since Jan 2020
2 Mar 2026, 10:57
Dishonest unaccountable management
I had them dry clean my curtains, firstly they took 2 days longer than they had communicated, secondly they ruined my curtains and took no accountability for it. I have followed up telephonically daily and no one has bothered to get back to me. I am instituting legal action against them.
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Replies (0)sC
stuart C
1 reviews | Active since Jan 2020
10 Dec 2025, 09:58
Shocking service
Absolutely shocking experience at levingers morning side shopping Centre. They promised to compete the work in three days and when I went to collect on the third day of the work had not even begun. They then tried to rush to complete the work that morning whilst I had to make other arrangements for the items I had sent to them upon requesting a refund as they did not provide the service in the timeframe that was required they refused stating that because they had rushed to compete the work that it was done. I would avoid this brand like the absolute plague their prices are extremely high and they will take advantage of you I have not been to one branch that has ever provided a professional service or at a reasonable price. This will be the very last time I used their service and I am considering legal action against them for not refunding me.
Helpful (0)
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stuart C
1 reviews | Active since Jan 2020
10 Dec 2025, 09:58
Shocking service
Absolutely shocking experience at levingers morning side shopping Centre. They promised to compete the work in three days and when I went to collect on the third day of the work had not even begun. They then tried to rush to complete the work that morning whilst I had to make other arrangements for the items I had sent to them upon requesting a refund as they did not provide the service in the timeframe that was required they refused stating that because they had rushed to compete the work that it was done. I would avoid this brand like the absolute plague their prices are extremely high and they will take advantage of you I have not been to one branch that has ever provided a professional service or at a reasonable price. This will be the very last time I used their service and I am considering legal action against them for not refunding me.
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Replies (0)SS
Steven S
1 reviews | Active since Jan 2020
22 Oct 2025, 13:32
Poor workmanship
I had to return twice to get buttons on a pair of Jeans repaired. The first time the buttons did not align to the button holes. The second time the buttons did not line up on the fabric. I have now withdrawn the pants and will have to go somewhere else. They have the cheek to ask for payment up front and then did not want to refund immediately The staff were unfriendly and unprofessional Definitely do not recommend them
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Steven S
1 reviews | Active since Jan 2020
22 Oct 2025, 13:32
Poor workmanship
I had to return twice to get buttons on a pair of Jeans repaired. The first time the buttons did not align to the button holes. The second time the buttons did not line up on the fabric. I have now withdrawn the pants and will have to go somewhere else. They have the cheek to ask for payment up front and then did not want to refund immediately The staff were unfriendly and unprofessional Definitely do not recommend them
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Replies (0)GM
Ginny M
1 reviews | Active since Jan 2020
21 Jul 2025, 07:36
Terrible service at levingers hyde park
Most unsatisfactory service! And after service even worse. They dyed two very expensive shirts of my son’s! They came back beautifully wrapped as thought they were happy with the final result. Luckily I opened them to discover the dying was nothing short of atrocious! They will never be able to be worn again. I complained and they said that the shirts were scottguarded and were going to take responsibility! At no stage when I paid my R900 was there a disclaimer that if the shirts were scottguarded then they woukd not take responsibility! The shirts were bought in the uk and so I have no way of finding out!!! Anyway who the hell scottguards shirts. I cannot get the women owner to get back to me!! I have been in and phoned so many times and nothing. Chatting to friends and three other people also had very unsatisfactory service from them. I went there because I thought they had a very good reputation! Never ever again!
Helpful (0)
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Ginny M
1 reviews | Active since Jan 2020
21 Jul 2025, 07:36
Terrible service at levingers hyde park
Most unsatisfactory service! And after service even worse. They dyed two very expensive shirts of my son’s! They came back beautifully wrapped as thought they were happy with the final result. Luckily I opened them to discover the dying was nothing short of atrocious! They will never be able to be worn again. I complained and they said that the shirts were scottguarded and were going to take responsibility! At no stage when I paid my R900 was there a disclaimer that if the shirts were scottguarded then they woukd not take responsibility! The shirts were bought in the uk and so I have no way of finding out!!! Anyway who the hell scottguards shirts. I cannot get the women owner to get back to me!! I have been in and phoned so many times and nothing. Chatting to friends and three other people also had very unsatisfactory service from them. I went there because I thought they had a very good reputation! Never ever again!
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Replies (0)NP
CW
Chantal W
1 reviews | Active since Jan 2020
15 Jul 2025, 08:58
Appalling service and workmanship - shoe repair
Absolutely appalling. I handed in a pair of limited edition Converse shoes in November 2024 for repair of soles. They were not worn through, the soles were separating from the sides, likely could've been repaired with glue. I followed up numerous times, no feedback, no return calls, in spite being assured on calls and in personal visits to the store that somebody would contact me. Nothing. 2025 rolls around, I finally start following up again, and get told they are done. They removed the original toe caps, and replaced the entire outer area and toe caps with a white painted pleather. They cracked by looking at them. I said I wasn't happy and requested they replace with the proper rubberised to caps. Many more months go by, further promises of updates, with none received, more store visits by myself, until eventually an area manager got in touch and escalated it. She advised my shoes were now repaired properly, and I could collect. Their version of "repaired" looks like a backyard alley shoe manufacturer made a pair of knock off shoes, fed them to a dog, and then cleaned them up to hand over for use. Beyond disgusted at my wasted time, effort, and money. Instead of being upfront and advising me they could not do the job and me finding an alternative specialist, I now have a ruined pair of Converse and am over R700 out of pocket, not to mention my wasted time, energy, and petrol.
Helpful (0)
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Chantal W
1 reviews | Active since Jan 2020
15 Jul 2025, 08:58
Appalling service and workmanship - shoe repair
Absolutely appalling. I handed in a pair of limited edition Converse shoes in November 2024 for repair of soles. They were not worn through, the soles were separating from the sides, likely could've been repaired with glue. I followed up numerous times, no feedback, no return calls, in spite being assured on calls and in personal visits to the store that somebody would contact me. Nothing. 2025 rolls around, I finally start following up again, and get told they are done. They removed the original toe caps, and replaced the entire outer area and toe caps with a white painted pleather. They cracked by looking at them. I said I wasn't happy and requested they replace with the proper rubberised to caps. Many more months go by, further promises of updates, with none received, more store visits by myself, until eventually an area manager got in touch and escalated it. She advised my shoes were now repaired properly, and I could collect. Their version of "repaired" looks like a backyard alley shoe manufacturer made a pair of knock off shoes, fed them to a dog, and then cleaned them up to hand over for use. Beyond disgusted at my wasted time, effort, and money. Instead of being upfront and advising me they could not do the job and me finding an alternative specialist, I now have a ruined pair of Converse and am over R700 out of pocket, not to mention my wasted time, energy, and petrol.
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Replies (0)PB
Paula B
1 reviews | Active since Jan 2020
21 May 2025, 10:33
Poor Quality, No Accountability, and Rude Service
I had an extremely disappointing experience with Levingers Morningside. A few months ago, I dropped off a leather boot for a simple repair — to reattach the pull tab using a couple of stitches. My husband collected it two days later. I never wore the boots; they were placed in my cupboard until now, as I was preparing for a trip. To my surprise, the pull tab was standing upright — completely detached from the boot — as though it had never been stitched at all. I returned to the store to have it sorted out. The woman at the counter could not find my details on their system and quickly jumped to the conclusion: “You did not bring the boot here for repair.” Her dismissive tone and lack of professionalism made an already frustrating situation worse. I explained again that the boot was indeed dropped off at that very counter and collected by my husband. I even showed her the boot — completely unworn — which clearly indicated that the repair had failed before I even got to use it. Despite this, I offered to pay again to redo the job, given the urgency. She declined, saying they would need at least two days because she had to “order a patch” — for a simple stitch repair on an existing leather tab. Aside from the unhelpful attitude and poor workmanship, this is not the first concerning experience I have had at this branch. On two separate occasions, I was offered the option to pay cash without a slip — a practice others in the area have also experienced. Between the ***** payment practices, subpar repair quality, and shockingly poor customer service, it is clear that this branch is poorly managed and not accountable for its work. I will not be returning and would advise others to avoid this branch entirely.
Helpful (0)
|Replies (0)PB
Paula B
1 reviews | Active since Jan 2020
21 May 2025, 10:33
Poor Quality, No Accountability, and Rude Service
I had an extremely disappointing experience with Levingers Morningside. A few months ago, I dropped off a leather boot for a simple repair — to reattach the pull tab using a couple of stitches. My husband collected it two days later. I never wore the boots; they were placed in my cupboard until now, as I was preparing for a trip. To my surprise, the pull tab was standing upright — completely detached from the boot — as though it had never been stitched at all. I returned to the store to have it sorted out. The woman at the counter could not find my details on their system and quickly jumped to the conclusion: “You did not bring the boot here for repair.” Her dismissive tone and lack of professionalism made an already frustrating situation worse. I explained again that the boot was indeed dropped off at that very counter and collected by my husband. I even showed her the boot — completely unworn — which clearly indicated that the repair had failed before I even got to use it. Despite this, I offered to pay again to redo the job, given the urgency. She declined, saying they would need at least two days because she had to “order a patch” — for a simple stitch repair on an existing leather tab. Aside from the unhelpful attitude and poor workmanship, this is not the first concerning experience I have had at this branch. On two separate occasions, I was offered the option to pay cash without a slip — a practice others in the area have also experienced. Between the ***** payment practices, subpar repair quality, and shockingly poor customer service, it is clear that this branch is poorly managed and not accountable for its work. I will not be returning and would advise others to avoid this branch entirely.
0
Replies (0)BCY
Babalwa Cikizwa Yenana-Mongezi
1 reviews | Active since Jan 2020
14 Jan 2025, 08:32
Chanel pair of sneakers ******
I handed them my shoes, Chanel sneakers. They were ****** from their shop. I went to pick them up, no where to be found. I was told they were taken to head office for their audit. Then I was told they’ll be delivered at my house. Then Charmaine said I must go and fetch them they’re in their shop in Rivonia. Next thing no they couldn’t find them. Then it was a ping pong. They are overrated. Claiming to service high end goods with care. They are taking those goods to ***** them. I hope they all rot in hell. Including their management. ******* who’ve mastered how to ***** from their clients.
Helpful (0)
|Replies (0)BCY
Babalwa Cikizwa Yenana-Mongezi
1 reviews | Active since Jan 2020
14 Jan 2025, 08:32
Chanel pair of sneakers ******
I handed them my shoes, Chanel sneakers. They were ****** from their shop. I went to pick them up, no where to be found. I was told they were taken to head office for their audit. Then I was told they’ll be delivered at my house. Then Charmaine said I must go and fetch them they’re in their shop in Rivonia. Next thing no they couldn’t find them. Then it was a ping pong. They are overrated. Claiming to service high end goods with care. They are taking those goods to ***** them. I hope they all rot in hell. Including their management. ******* who’ve mastered how to ***** from their clients.
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Replies (0)