AM
AKHONA M
Active since Apr 2016
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Dishonest unaccountable management
I had them dry clean my curtains, firstly they took 2 days longer than they had communicated, secondly they ruined my curtains and took no accountability for it. I have followed up telephonically daily and no one has bothered to get back to me. I am instituting legal action against them.
0 replies
9 months ago
Bunch of *******
******* who have ********ly retained my money, admitted to it and advised it is not their problem and are ignoring my emails. Legal action will follow as they have horrible customer services, avoid phone calls, do not respond to emails and now have ****** my money.
0 replies
27 months ago
Appalling service and on going issue
The service at Mercedes Benz Bedfordview is appalling. My vehicle has been at the dealership for over 2 weeks for a simple part replacement on my door. Firstly it toke over a week to get authorisation from my maintenance plan to grant authorisation (a process I had to intervene in with the third party), sending emails and following up with daily. Subsequent to the part being replaced I was notified by the Service Advisor of "consequential damage" on a different part which they claim needs to be authorised against my policy again. I received 1 phone call from the dealership stating the email was wrong and they were calling to clarify. In the same conversation I quoted Mercedes Benz policy of the right to a courtesy car, I was told there are no cars but they would make an arrangement and call me back. To date I have received no feedback and this is the third week they have my car. I have escalated the issue and will be taking them on legally. It is absolutely shocking to have phone calls unanswered, not returned, emails not responded to. Service at this dealership has dropped terribly and I would not recommend anyone to this dealership.
0 replies
27 months ago
WORST CLAIMS ADMINISTRATOR - DO NOT USE THEIR SERVICES
The worst company to claim from. They are so quick to take your money but have horrid service and sit with claims for weeks. They make you hold endlessly on the phone and never get back to you on your claims. My car has been sitting at the dealership for a week due to their inability to do their job.
116 replies
35 months ago
HORRID SERVICE & NO RESOLUTION
I have had the most horrid experience with WebAfrica simply trying to activate and ALREADY EXISTING line in a new premises. All they have to do is activate the line and my account but they keep pushing the blame on Vumatel. My emails go unanswered (3 weeks later) and the WhatsApp chat tool is absolutely useless. Dont bother using them if you expect any service at all.
0 replies
70 months ago
Bunch of thieves
At first worked well but then they marked items as shopped and toke my money but didn't deliver the items! Non existent call centre and ZERO response to any emails! They keep taking peoples money with zero service. Awful
53 replies
70 months ago
Incompetent fraudulent covid testing
Mullah Laboratories along with their partner HealthInsite are a group of incompetent fraudulent companies. So quick to take your money but I am left fighting and struggling to get simple covid-19 results after 5 days of testing!!!! It is ridiculous and I kept getting moved from pillar to post, everyone I speaks to say they will call me back or they hang up the phone.
0 replies
70 months ago
Incompetent fraudulent covid testing
Mullah Laboratories along with their partner HealthInsite are a group of incompetent fraudulent companies. So quick to take your money but I am left fighting and struggling to get simple covid-19 results after 5 days of testing!!!! It is ridiculous and I kept getting moved from pillar to post, everyone I speaks to say they will call me back or they hang up the phone.
0 replies
106 months ago
Awful account closure service
I have had an awful experience with the Sandton city branch. I closed my accounts including my credit card with a consultant Thulani Nakeli and today I receive a credit card statement (for an account which should be closed) stating there is a balance to be paid...how can I pay for an account which i was given written confirmation that the account is closed and after the initial instruction was given I had to follow up three times before it was done. After the first attempt I physically had to go to the bank to resolve only to be told nobody but the consultant who initially helped me can help and he was not at work! i have sent emails and called leaving messages yet received no response. this service is awful and the exact reason I moved banks in the first place. If Standard Bank is interested in getting there money how about you call me instead of making me hold over 15 minutes on your line and still not being able to resolve my issue!
122 replies
122 months ago
BAD SERVICE AND FAULTY WINDOW
I LODGED A CLAIM FOR MY WINDOW AFTER AFTER A SMASH AND GRAB INCIDENT. FIRSTLY IT TOKE OVER 2 DAYS TO GET AUTHORISATION. FINALLY IT WAS AUTHORISED AND THEN TOKE OVER 3 DAYS FOR THE PART TO BE LOCATED ONLY TO FIND THAT THE DELAY WAS BECAUSE THE CONSULTANT I SPOKE TO GOT THE VIN NUMBER WORNG. I CALLED NUMEROUS TIMES AND EVENTUALLY A LADY BY THE NAME OF THATO ASSISTED ME. THE MOBILE UNIT WAS SENT TO FOX MY WINDOW, THEY WERE LATE AND ARRIVED IN THE EVENING AND PROCEEDED TO WORK ON MY CAR IN THE DARK. I WAS TOLD NOT TO TOUCH THE WINDOW FOR 48 HOURS THEREAFTER I MUST TAKE IT TO THE FITMENT CENTRE TO GET ANTI SMASH AND GRAB FILM PUT ON. WHEN I ARRIVED AT THE FITMENT CENTRE THE GENTLEMEN FIXING WORKING ON THE CAR TOLD ME THE THE PREVIOUS GUYS DID NOT PUT THE WINDOW IN PROPERLY (THEY DID NOT SPRAY IT) AND AS RESULT THE WINDOW WAS COMING DOWN WITH THE RUBBER! HE ATTEMPTED TO FIX IT AND IT DIDNT WORK. HE REFERRED ME BACK TO THE MOBILE UNIT WHO I CALLED 2 DAYS AGO AND SAID THEY WOULD COME BACK TO ME AND THEY HAVE NOT. I DO NOT UNDERSTAND HOW IT CAN BE SO DIFFICULT TO RESOLVE THIS. IT HAS BEEN 2 WEEKS SINCE THE INCIDENT AND I AM SITTING WITH A FAULTY WINDOW. THIS IS RIDICULOUS
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
9 (90%)