Active since May 2019
JOB041776 I sent in my Phillips Coffee machine as the Coffee filter was blocked. After following up if my email was received they sent the Quote to the wrong contact aka my Husband that is out of the country! Follow up twice for delivery as i paid for collection and delivery. First person tells me they need parts, second tells me it is finished i can come and collect. I advised I pad for delivery. Just over a week and now thr issue starts. First cup of coffee no water is dispening, clogged again, bear in mind we have always used these coffee beans.!!! I urgently need a staff member that knows what is going on in that store to contact me, pick up and deliver the machine at their own cost and fix the damn thing i brougt in!!! 079 49 74665 Nádine
Queried a price and service, the customer service is so bad i eventually decided i will not even try them!
So how can this message be related to my Account if my balance is R0.00. I have contacted the chat and they confirmed R0.00 so still receiving this ! FNB is going backwards, stop sending me a nessage thats not related to me. Your FNB Credit Card account is still in arrears despite prior payment/commitment. An interim payment & repayment plan are required within 7 days to avoid legal action. Contact us now: 0119198041 / elsie@gla.co.za. Ref: FBCC91071. GL Attorneys.
Great service, very professional and understanding! Thanks Rowayne Hartze
I have downgraded my Premier cc account to Aspire cc account on reference CAS-11107074-C1J1X6, this reference was closed without downgrading my account to Aspire. Today i received a Premier cc delivered but the Documents signed is for Aspire cc. I have been transfered to 8 different people via the sevure chat and i have phoned twice 0877364800 and there is no one at the extention. I need someone to urgently call me and fix this mess and im not paying for another delivery.!!!
Here we go again! Declined the ***** on my Account. Phone me ASAP
Why have a FNB Premium account if you dont even get the service? I have followed up numerous times about a ***** transaction on my CC account, this has been escelated twice and "you should receive a response in 48 hours" and still nothing. I need this sorted now ASAP, your welcome to phone me but if you do make sure you have a solution and a reimbur*****t date!
Bought Ultimag Advanced 100 Tables, upon opening i noticed that the silica in the bottle was wet, the tablets is clinging to the bottle and the coating from the tablet ia coming off. I reported this on Friday, followed up tjos morning and qas advised my email was aent to the relevant member to assist, but no one has reaponded. Tried phoning the helpline again then i get the automated mesaage we are open from 8:30 till 17:00 okay.... so why is the automated message playing at 14:34 ? Thought Cipla would have customer and Quality standards!!
The outsurance pointsman on the corner of 16th road and george drive Randjespark midrand is totally rude he lets cars and taxis drive in the opposite lane and then still tells the other people to drive , no respect and he cant do his job correctly something needs to be done about this guy . One of these days we will all have accidents and he just doesnt care.
This is the worst customer service i have ever had to deal with. I have been ohoning and emailing them regarding my car and the address i updated and everytime they tell me someone higher will pgone me they cant help me i had to explaine this to about 5 people now and this is rubbish. The quote i received for my car and the amount that was deducted is a joke they say they will phine me and 2 days later i get a call from someone who doesnt know anything but wants to tell me why my amount is different and as yet no word from them . i will def find a nother place to insure my car and make sure who ever is in m family and with momentum gets moved to .
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