ZM
Zuzu M
Active since Jan 2019
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
****y response from Melody South Africa - Still no Jeans - Disgusted
I ordered my jeans in Oct, I sent a message last week, this was their response" Hi there, Apologies for delay response. Thank you for your message. We sincerely apologise for the frustration caused by the delay and understand how difficult extended waiting periods can be. At present, we are working through a large operational backlog due to manufacturing delays, seasonal factory closures, and extended confirmation timelines from our production partners. As a result, response times are longer than usual while we prioritise production follow-ups and order fulfilment. Please be assured that your order is active, paid for, and already logged in our system. We are fully aware of all outstanding orders and are actively tracking them — repeated follow-ups are not required for us to monitor progress. We kindly ask for your patience and understanding, as sending multiple messages or repeated queries does not speed up the process and unfortunately diverts administrative time away from production coordination and order resolution. This can delay updates further for everyone involved. Regarding refunds, we need to clarify that refunds are not offered on pre-order or pending production items once processing has commenced. These orders are fulfilled through a production and allocation process and cannot be cancelled once underway. At this stage, we are still awaiting the next confirmation from the factory before we can provide a more precise update. As soon as we receive further information, we will communicate it directly. We appreciate your patience and understanding while we work through this period. Kind regards, Melody Clothing SA
0 replies
66 months ago
A Broker in a Million
I want to commend Broker IMKE for her excellent follow-up and help in getting my insurance finally straightened out. She took over and her dedication paid off greatly. She kept me updated on the status and I quickly had full confidence in her. I am happy that individuals like her go above and beyond to help their clients. I thank her again, and feel that her hard work should not go unrecognized.
53 replies
81 months ago
Service with a Smile with Staff that go the extra Mile
I would like to compliment and commend Mapaseka, Thabisile, Mpho and OnePlan Pet Insurance for and awesome team with fantastic feedback. Your team really cares, assist me with the relevant way's to deal with a quote and how to claim while also helping me adjusting to the technology of you fantastic App that makes the communicating with your team so much easier. Thank You !!????
105 replies
88 months ago
Hi-Q Nelspruit Best Service
Best service I have ever received by a tyre company. The gentleman at Hi-Q Nelspruit work hard and is efficient in their work, making sure that your vehicle is well taken care off.
0 replies
88 months ago
Great Service
BMW Service that goes the extra Mile in my opinion, especially for a garage that is down in the Lowveld and still offers competitive service Well done?
0 replies
88 months ago
Service with a Smile
Best Service as always from Shuan in the service department, and big thank you to the ladies that kept notifying me of the vehicle status.
0 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (16.666666666666668%)