Active since Mar 2019
I love a Superbalist but you guys seriously need to get a new delivery service provider. So many complaints against MRDExpress and I see why. Have been waiting almost a week to get my return collected. Information on rescheduled pickup dates not updated on the app so I have no idea when my return will be collected. Can’t find their contact details online to speak to someone. Very frustrating!
Friendly service, fast feedback and good communication. The team from Little Monkey went above and beyond to help me with my claims.
Don't use their delivery services. Took 2 hours for my order to arrive, when it arrived the burgers and pitas were soggy af and food in poor condition. Complained to H/O, received feedback from the Manager at Westwood Mall. Feedback received: They are very sorry, will speak to the driver and the proceeded to blame their Call Centre for the delay in receiving my order. Followed up with H/O as I was not happy with this feedback and two weeks still with no response.
Excellent service from the sales team. Very helpful and have excellent product knowledge.