GM
Gert M
Active since Mar 2019
7
Reviews
0
Industries
Reviews
7 reviews6 months ago
Rude drivers, Bad customer service
I booked a ticket via the Intercape website for my pensioner mother-in-law (travelling with a 2 year old todler) for 13 October 2025 from Aggeneys to Clanwilliam. After checking in their bags she's told her to find an empty seat in the bus but the passengers slept with their legs onto the empty seats, but he ignore that. ALL the seats have someone seated AND some empty seats next to them were also reserved for their personal belongings. She has to ask a younger lady to please move her belongings. During their trip she's informed by the assistant driver that the toddler has to pay for her own seat (We indicated that she will be travelling with a child on her lap and was not charged for that). At their destination the other driver asked her where is her bags but she produced him the tickets - she was not sure if she had to get into the luggage compartment herself. She's also informed to speak english as he does not understand afrikaans (She also does not understand or speak english but she had to use words that she thinks is english to speak to him to accomodate him). I think I'll use the complaints/ to air it onto a radio station for some companies rendering services in their areas. Next time we'll rather use a taxi.
0 replies
12 months ago
Best Cyber School platform
I have been with this Online Academy for more than a year and have no issues with them at all. Both my children are enrolled with them and they enjoy the classes very much. We would recommend Gen Z Cyber Academy to anyone who's looking for an online education platform. Engagement from the parent's side is crucial and discipline from both sides needs to be maintained at the highest possible standard. Proud parents and learners from Ge Z Cyber Academy!
0 replies
12 months ago
SnapnSave ****
I have submitted a payout request on 10/02/2025 and after contacting them they informed me of a payment backlog and that I have to wait 25-30. After 25 days I contacted them again and were told that they still have issues with their payment system. This time they did not give a time-frame. SnapnSave is a time wasting **** and is misleading the public. They should also be reported to platforms that host their app as well as making their schemes viral. They should be exposed, seriously!
0 replies
14 months ago
CAPITEC GREED
I am now fed up with Capitec Bank. I have been rep**** with "Your case is resolved" on case number 01064909. I paid money from my Capitec Account to an ABSA Account that has been closed without me knowing. This has been a regular monthly payment of R1350 and the beneficiary details is saved. According to ABSA bank, no funds has been received from Capitec as the account is closed on their side. Capitec in return "solved" this case with a "No authorization to Debit" feedback. Their call centre cannot explain what it means. Capitec, just reverse the rest of my money after you deduct your R150 as agreed. Do not be greedy as you have proofed by taking everything and give me an answer that you yourself cannot explain.
53 replies
20 months ago
Capitec Bank service delivery is USELESS!
I have log an incident (Reference number : 121430394) on 8 July 2024 regarding a payment (R1350) to an ABSA account which has been closed in the meantime. I've been told by ABSA to contact my bank for a fund reversal. Capitec Call Center said it will be resolved in 14 days time and will cost R150. On 27 August 2024 I contact them to follow up. This time I've been told that they're still busy and to use their WhatsApp service to track the incident. Today, 5 September 2024 I've been told that they have a backlog, my request has only been attended on 25 July 2024, it would take another 14 to 21 days to resolve and it will now cost me R160! That's a total *******! CAPITEC Bank is a ***** by increasing their payment to refund my money, now they have a lot of excuses. I hope someone useful on their side will be able to assist. Backlogs is not my problem nor do I have to pay for it. You should have systems in place to deal with it yourself instead of projecting it onto your clients.
106 replies
24 months ago
FinFix, Leaders in their Field!
Extremely supportive and answering all questions clearly. Professionalism on another level. Well done! Thank you Juné.
53 replies
70 months ago
Excellent, Outstanding Service!
Thank you Imraan Ibrahim for the EXCELLENT service you delivered! I am astonished as nowadays such level of quality service is scarce. Thanks again!!!
53 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)