NK
Njabulo K
Active since Apr 2019
31
Reviews
0
Industries
Reviews
31 reviews2 months ago
Bad faith and incompetence loses you loyal customers
Gelmar hillcrest branch review. The lady that takes orders for custom blinds, ****ed up all the blinds. Just recently tried hanging them and the lengths and widths are all reversed. I previously only thought it was the one blind that was wrong as I don't have a window that has 400mm drop and is 1250mm wide. When I went to exchange the one , they said it was my mistake for not checking if all was in order (not me trusting that their employee(s) know the difference between length and width) I can somewhat understand 1 wrong order but all 3. All 3 is gross negligence to the point that the measurements were written legibly and stated L for length and W for width. For reference w=wide and L=drop. Think the staff member needs to be reminded of this. Sh*tty part is I can't/won't get my money back nor will they make any further alterations to my orders. Disappointed 😞 truly as this was undeniably the fault of the worker, mine was oversight, thinking people know how to do their respective jobs. Gelmar needs to get their workers to do more trainings, and give some leeway to customers who were wrongly footed a bill in bad faith.
0 replies
4 months ago
Dropping the ball
No internet coverage in the area for 48hrs going onto 36hrs. Vodacom really dropping the ball when all my devices are vodacom yet had to pull out my cell c for the clutch save. Disappointment is not even close, but never relying on one network ever again.
2 replies
6 months ago
I'm done with nedbank!!!
So much "money experts who do good". How can such a corporation not seem to trace a bank to bank payment. So disappointed 😞 that my loan was paid of last week... went to the hillcrest branch, couldn't be helped, called the call center which connected me to personal loans dpt, couldn't help me, transferred to collections had to wait more than 15mins until i decided just drop the call. Keep in mind I emailed them proof of payment. If everyone at nedbank cannot assist on such a straightforward matter, what exactly is happening ???!!! If there is a word worse than disappointment I am that, and if there is a word worse than clueless over more than 2 departments, NEDBANK is that.
0 replies
7 months ago
Cool calm collected 🙂
Shout out to Nompumelelo Madonsela (Retention Agent) Miway ❤️ Cool calm collected, dealt with my issue decisively with perfect execution. Feels nice to know that, when in a pinch , a reasonable outcome can be reached. Thank you, very much.
1 reply
8 months ago
Stop fixing things that aren't broken
Ever since I got a message from vodacom saying they have improved the infrastructure in my area on the 16 of September, I have been struggling with stable connections. And I am not alone. Stop upgrading things that are not broken, even Cell C is more stable at this point. A 50mb download should not take up to 30mins, can't even stream more than 10 mins without 3-5 bufferings on a single video. Straight ridiculous... you're losing my trust.
2 replies
10 months ago
Unwarranted deductions
Mtn nudebt are *******, how does a company I've never used deduct my hard earned money. I have an email recusing me of any accounts held at MTN yet I'm being harassed to settle a debt that's not mine. To deduct money out of someone's account unwarranted is ****ty. Do better, and this is why I'm never making recommendations for MTN. Bunch of *******!!!
0 replies
14 months ago
Uncanny Incompetence, just disgusting.
The incompetence is just uncanny. After a lengthy battle to prove I was a victim of Identity Theft, it was proven I was a victim and was given surety that I didn't owe them anything and received a confirmation email recusing me of any wrong doing, only for them (MTN) to give out my info to a 3rd party debt collections agency who harass me with constant messages threatening ITC/black listing. Be more diligent and do better, as this only shows how money hungry you are and show no care about giving out people's details to strangers.
0 replies
19 months ago
My disappointment is immeasurable
I have been to their satellite offices in durban more than 4x to try get assistance with my two pot withdrawal, as there is no seeding capital showing on my side from the app nor any benefit amounts. All I usually get is technical errors. So the person that assisted me at the offices told me he sent an email to the 2pot offices and should be dealt with in 48hrs. It's been 3days since, can't afford anymore time off work, busy with exams. Emails, calls, call back requests go unanswered, yet they claim everything is working 100% in the news. Can't say I'm surprised by the way everything is not working for some of us and we can't get assisted. Very frustrating how they easily take our money yet is a hassle to give it back to owner... funny logic!!!
0 replies
20 months ago
Very poorly managed for such a large fund with a poor app.
I'm sure almost 90% of people share my sentiment, when I say GEPF is extremely poorly (kept/handled/managed). After waiting a few hours in line at the Durban satellite branch, I was told I would receive an OTP of which I did, they also stated the app would be updated and benefits would show to be able to do a claim for the two pot system and not to my surprise, the app after all the crashes and technical errors, was still not showing anything, thus can't claim and now I have to go back there to try get more information on a way forward. The poor mismanagement is dismal for such a large fund with so many members but it is the government after all.
0 replies
25 months ago
Poor app but good assistance in processing claim
No shade on the assistance I got in doing my claim after my accident, it was quick and effortless but their app that's draining my phone battery on the daily of which is supposed to detect if I'm in an accident or in need of emergency assistance is now rendered useless to me. After my accident I had to call miway to explain that I was involved in accident.
1 reply
Review Distribution
5 Star
4 (12.903225806451612%)
4 Star
2 (6.451612903225806%)
3 Star
2 (6.451612903225806%)
2 Star
1 (3.225806451612903%)
1 Star
22 (70.96774193548387%)