NG
NG G
Active since Apr 2019
7
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Reviews
7 reviews49 months ago
Competitive prices but no product delivery
I had purchased an item and made a direct bank transfer. I had tried to track my parcel online, and was not able to retrieve any information. As if the order had not gone through. I immediately called and emailed the provider multiple times, and had not received a response at all. The contact number provided on the receipt via email, would just ring, and the one on the website would not go through (line busy). I then checked the address of the provider that was on the email to confirm my order. After contacting the number associated with the address provided, I was told that their is no company by the name of Click n shop on the premises. And I am not the 1st person to have reached out to them to collect or follow up on orders. I was extremely concerned as my hard earned money was gone, and I had no item to Track and no response from the provider. I contacted my bank to lay a fraud complaint and investigate the transaction. An hour later after contacting my bank, I received a call from the sales representative, and he asked if i had laid a complaint. I had informed him that I had, as no product was received and I am unable to get in touch with the provider. There were many excuses made for non delivery and no responses. This conversation had occured after working hours. I told the representative to refund my money and I do not want to go ahead with my purchase. And i will stop the fraud case once my money is paid back to me. Which eventually was refunded.
0 replies
49 months ago
LIAR LIAR - CALL IT WHAT U WANT- but u a scam
Sales consultant Shaun Luther, quick to answer your calls when u send the fraud department for them. Don't bother purchase, once direct deposit is made, u will not be able to get hold of anyone via email or telephone.the address that is on the email address is not a warehouse, it's a business complex, after contacting the number associated with the address, I was told that I am not the 1st to ask and call for my items, some people have arrived at the building demanding their items. Scam or not....something is fishy
0 replies
57 months ago
telkom salesman and pathetic after sales service
I am a pensioner, and I've been calling for assistance and spending over an hour with telkom. The salesman called bongani mncwango , lied when selling the Fibre plan(installed in march)..on the 29 march he sent an sms with a personal number (079 346 5201) asking if I have my invoice to send to him, i did not respond saying.prior to signing and changing to Fibre I had an unlimited contract @ 650pm. (Fixed voice service) and call catcher, however after signing up for Fibre y phone line was cut on the 22 july 2021 , as billing department said I had an outstanding amount of R 672 for calls made to cellphones. e said our fixed residential line will not be affected by the change to Fibre. After 2 months the line got cut due to outstanding fees for cellphone calls. I paid the R672 immediately. And after this we found out that the Fibre line, is sold with a closer 100 plan .since then every I have to pay montlhy for cellphone calls .this month I have to pay R650 again as my call line was cut today 17 August 2021, without a notification or warning. On 11 August 2021, I spent 2.5 hours with billing and sales in order to re assess and query the issue. However , at 16.30 on the 11 August I spoke to Ms Govender in sales department to set up call catcher, and to log a query regarding my bill. I was told I would receive a call back in 48 hours, I am still waiting a week later to be contacted by telkom. I received an sms today 17 August 2021, stating that my call catcher application had been rejected due to outstanding debt!!I then called telkom sales to query the issue at 11.20 am, however the sales person called Nopalo Koti, was unprofessional and did not have the work ethic, especially patience and knowledge to assist me with my query. I am happy with the Fibre, but my intentions were to adjust my fibre contract to home premium 50mgbs, while adding on closer unlimited deal. To allow for non telkom calls .unfortunately due to the poor patience of Ms koti, I was not assisted. In addition to Mr bongani not selling the product correctly, i have not yet received a telkom Sim card, which is due to me when signing up for get contract.
0 replies
68 months ago
Poor service: wheres my claim that o submitted a month ago!
Waiting for 4 weeks for covid claims to be paid to me, multiple calls from and to various discovery employees, yet its not resolved.
106 replies
71 months ago
Standard bank fraud
My credit card got used for online shopping for a good amount of money. This is not the first time that fraud has occurred on my card.i have a case number, and definitely no response expected anytime soon from standard bank. I had not received any OTPs when the transactions were done. Sick and tired having to block and sort out fraud in the standard bank system. No matter how safe and secure i am with my banking. This has not stopped.
105 replies
84 months ago
Wheres my parcel > 3 days later
Poor feedback and communication from the lenasia post office. Parcel at wrong postnet, but tracking number received for receiving store. Been over 3 working days, and still awaiting parcel, which is... Somewhere????
0 replies
86 months ago
No response from BHF
Unable to contact the centre for the past 3 days, every single time i have called, at various times, my call would be answered and dropped.
0 replies
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1 Star
7 (100%)