Active since Apr 2019
I had the best experience dealing with Kyle, he is a great sales person. He is honest and gives you his full attention even going as far as showing the new cars on the floor, letting you sit inside to get a feel for it. Doesn't rush you into a sale, keeps you informed. I would recommend this salesman any time.
I went to the branch to view their vehicles, the salesman told me that he had a car at the panel shop for a scratch on the bumper and took for a test drive in a demo vehicle. After the test drive he forced me to pay the entire amount of R185000 to secure the car which I refused to do because of not having seen the car. This visit was on the Saturday, he confirmed that he would receive the car on Tuesday. He called me on the Monday and told me to put a deposit of R5000, which I did. After he received proof of payment he tells me the car will only be back on Wednesday. On Wednesday when we saw the car, it had scratches on the hub cap and a huge scratch on the rear bumper. I requested for it to be repaired and we would finalize the deal. He ended up using a brush to touch up the scratch and wanted to sell the car to me. I refused to take the car and wanted a refund, he took down my banking details and said he would do payment the very same Wednesday. On Friday he only then requests a proof of bank account and copy of ID. When I asked why wasn’t this told to me from the start he said he needs it for a pack to go to finance. Very sad service from this branch, I will never recommend you deal with them. Don’t ever be forced to put a deposit on a car that you have not seen, I had to wait for this money to clear before going to another dealership to purchase another car.
I ordered an item from Woolworths and paid extra for early delivery. The item was delivered 4-5 days after the suggested early delivery date. I sent an email to customer care and they replied with an apology. There was no response to my extra payment. Although the amount was not absorbent, the principal behind the error would be to reimburse me. If I enter a store and am short of one rand and apologies will the item be given to me? How many other customer are being robbed, this seems like a plan to get more money out of customers.
I order an item from Woolworths and paid extra for early delivery. The item was delivered 4-5 days after the suggested early delivery date. I sent an email to customer care and they replied with an apology. There was no response to my extra payment, although the amount was not absorbent, the principal behind the error would be to reimburse me. If I enter a store and am short of one rand and apologies will the item be given to me? How many other customer are being robbed, this seems like a plan to get more money out of customers.
Initial review sent 03 Feb 2021, 09:11 FNB service has deteriorated severely and they do not value clients. I have been getting horrible service from FNB, I recently applied for a bond and every single bank approved me with an interest rate below prime. Yet FNB does not even come back to me with an offer at all, not even a reply. I have been a client of FNB since 2007 and have never been treated in this manner before. I have contacted FNB on numerous occasions for a credit card interest rate review. Compared to the offers of other banks their rates are ridiculous. Yet they refuse to call me to, I don't think people should waste their time dealing with them, there are plenty of competitors waiting for our business. Think its time to move to a bank that values clients and will be fair towards client that manage their credit well. Numerous emails sent still no response, pathetic bank
I have been getting horrible service from FNB, I recently applied for a bond and every single bank approved me with an interest rate below prime. Yet FNB does not even come back to me with an offer at all, not even a reply. I have been a client of FNB since 2007 and have never been treated in this manner before. I have contacted FNB on numerous occasions for a credit card interest rate review. Compared to the offers of other banks their rates are ridiculous. Yet they refuse to call me to, I don't think people should waste their time dealing with them, there are plenty of competitors waiting for our business. Think its time to move to a bank that values clients and will be fair towards client that manage their credit well.
My dad as a pensioner has taken a funeral policy with Standard Bank in 2016, his cover amount was R 30000 for a premium of R86 and inon the 26/11/2018 he up his cover to R 50000 and was paying a premium of R135. From 2018 to present his premium has increased on an annual basis from R135 in 2018 to R202 which is the current premium (April 2020). But the cover amount is not increasing and is still at R 50000. When I call the call center they apologize and say unfortunately that is the way Standard manages their policies. This is day light robbery, as the premium goes up the cover should also go up. Further to this they cannot tell us what the percentage for the increase of the premium will be year on year. Their percentage increase to the policy premium has no standard increase, they increase the premium to whatever they want to without increasing the cover amount.
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