Karabo T's Profile | Hellopeter

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Karabo T

Active since May 2019

5

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0

Industries

Reviews

5 reviews

4 months ago

Very unhappy customer - Petunia

Telkom is very bad in customer service. I wanted to take up a contract on one of their phones they had advertised on their magazine,only for them to tell me that the price was incorrect and it was a mistake. When I request to speak to their superiors, I'm taken from Pilar to post. I asked for the regional managers contacts,and was told that he is in meetings the whole day. This is for the past two days. This is very pathetic and so wrong. No one wants to take the blame. The Westgate mall store manager did not want to sort this problem even though we got this magazine from her store. I will never ever buy from their stores,nor use any of their products. I'm also asking my whole family to cancel everything with them

0 replies

8 months ago

Bad service from Cresta

On Tuesday the 9th, around 12 of I'm not mistaken. I was at your Cresta branch looking for a bible book for wife. Upon going to the till,the lady who was operating it was very slow and frankly didn't care about customers at all. She was busy talking and giggling with another white male guy,with greyish hair. The lady had glasses and long black hair. I was so frustrated with this kind of service because she was not professional at all,even asked the guy where he was going when he seemed to move from the till. I don't know what kind of behavior this is but from a retail perspective,that is very wrong. Staff should be attentive,speak to customers and in this time period,hurry up when running transactions. Can this matter be taken up please.

0 replies

51 months ago

Claim handling

Prompt and professional service all round

1 reply

88 months ago

Poor KFC Westgate service continues

Today I bought KFC box for 1,and they told me they don't have boxes to put my food in, I even took pics

0 replies

88 months ago

Bad service

Was in a que to be served, after waiting for 10 min and it was turn to order, the cashier told me to wait as she had to check on the chicken. Upon her return I was told that she hopes I order a two piece as there were only 2 pieces of chicken left. At that time I wanted 9 pieces for my family. It was at 6:30 and the closing time was at 8pm,so what are they going to serve other customers. I complained online on the same day, the following day the customer service agent told me the manager will contact me and still haven't heard from them

0 replies

Review Distribution

5 Star

1 (20%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

4 (80%)

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