NM
Nomaswazi M
Active since May 2019
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
Poor service from Be Broadband and Linteg Fibre Solutions
I paid for a subscription with Be Broadband for Fibre. I haven't had connection for over 3 days now, a ticket has been by Linteg Fibre Solutions (their internet provider) and nothing has happened. I, in the meantime, am spending money buying data whereas I have paid my Be Broadband subscription till end of January 2026. This is about the 03rd time this has happened this year. The service is pathetic, no one wants to take accountability and it looks like we will not have connection till next year. I am done with them for good.
0 replies
7 months ago
Unauthorised debit orders on my account by NETSTAR and lack of customer service from DOTSURE
I have no policy with Netstar. My relationship with Netstar is through Dotsure. My two cars are insured with Dotsure. When I took these policies, Dotsure informed me that my premium is inclusive of Netstar and they will fit the smart boxes on both cars. I have been paying Dotsure religiously since 2023 and in August of 2025, I got a message from Netstar that Dotsure has stopped paying for the one car and they will be debiting me directly. I contacted Dotsure and they informed me that nothing has changed and they were not aware of this communication from Netstar. They promised to investigate. Netstar continued to send communication and they informed me that they will deduct R218 on the 25th August. On the 25th August an amount of R437.80 went off my account and the premium from Dotsure also went off. I have been contacting both Dotsure and Netstar and I am not getting any resolution to this matter. This is not the first time that Netstar is deducting from my account without my consent and they even took us to their legal department. There was not even a debi check sent to FNB for me to accept. I am very disappointed with Dotsure's customer service, before this I would have recommended them to anyone but I am now considering finding a new home for my needs so that I don't have to deal with Netstar anymore. I have since reversed the debit order and Netstar has been sending me
106 replies
19 months ago
Don't sign up with Linteg or Be Broadband Services
I have experienced the worst service from Linteg Support. We are without connectivity for the past 6 days and each time you call you are told that Bruce, the Maintenance Manager will call and schedule an appointment. He never does - I have spoken to Simon, a supervisor, on Saturday and he promised to have the maintenance team come to my home and they didn't. This is the second time we are without network, the other time it was a period of over 2 weeks. Just spoke to Debbie now who said that they are attending to it, they have been updated on their internal whatsapp group. I am left without any choice but to terminate this service.
0 replies
39 months ago
Bullied by Bonitas
I took over from my husband, who got retrenched, in July 2022. The conclusion of the membership took longer and was finalised before the end of July. That means I couldn't pay the membership fee for July as it was concluded after their payroll submission. I made an arrangement with Bonitas to pay it over 3 months. A breakdown of what I owed was given to me and I signed an acknowledgement of debt. They deducted it from September 2022. I noticed that they were deducting different amounts on a monthly basis, I felt I was being overcharged. I wrote to PSG and i was assured that what I was charged was correct. I paid off the debt in November. In December I was informed by HR that I owed Bonitas July's late joiner penalty fee, it wasnt included in the calculations. HR informed them to contact me as all calculations were done by them. Today I got a nasty email from PSG credit controller telling that she tried to call me twice and that this amount will be handed over to debt collectors. They arent taking accountability for the mess they caused - I never came up with the amounts and they had the leeway to deduct whatever from payroll. I have since terminated by membership with Bonitas as they are very expensive and are bullies.
132 replies
58 months ago
MANCOSA Registration
Got great service from my student advisor, Linda Pillay
106 replies
59 months ago
Unauthorized debit order
I bought a car in Dec 2020 and took out a car insurance with one of the other insurers, their premium is a bit steep. So in April 2021, I got a quote from Discovery Insure which is R900 cheaper and the agreement was that I will cancel my other insurance and insure with Discovery Insure as from the 25th of June. On the 25th May, both insurances deducted from my account, Discovery Insure was alerted of this and they promised to reverse their debit order, as I can't from my side, it's one of those that you can't reverse. To date, they haven't refunded my money despite numerous promises to do so. According to the law I can't be insured by two insurers at once. Highly disappointed in Discovery Insure and I no longer want to switch to them. I just want my money back
106 replies
84 months ago
Why can't Connack Muller & Co not provide me with a statement as requested?
I have been asking Tracey to send my statement for months and she blatantly ignores my emails, instead I get threats from her. I so wish I could pay FNB directly
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)