Active since May 2019
I do not have a clientele policy myself but I deal with SASSA clients in a financial capacity. I regularly get complaints from SASSA people that smartly dressed clientele agents stand on street corners and ask their ID numbers, promising it is only for an enquiry. This month it was for "special SASSA" policies. Now the poor people find up R470 deducted from their SASSA income. NO PERMISSION WAS GIVEN. NO PROOF OF POLICY was given. They were promised it is only an enquiry if they qualify or not. This is ****ming the most vulnerable in the community. Shame on Clientele. Next time I hear about these people I will put the police on them. this is not the first time I get complaints about this.
I am always happy with Vodacom service ..but. Is VODATA part of Vodacom? I get VODATA adds on my phone, blocking me from doing anything else unless I click on CANCEL or OK for an adverti*****t to partake in something that will cost me R5 a day etc etc etc. Games or something. I usually have to press CANCEL 4 times or more for the add to go away. I guess OK will only need one click. Is it even legal to make it so difficult for a person to decline an offer? What would one click on CANCEL not suffice?
What a delightful experience! The website is easy to navigate and there are many book gems to be found. Books arrived super quick, within less than a week and were in good as new condition. Will definitely search for books there in future before trying any other sites. Thank you for the excellent service <3
HI FNB I cant get into my app for many hours now. When I sucsessfully log in I get a big old MISLEADING DEBT RELIEF MARKETING sign that does not go anywhere and just sit there. I did a few transactions early this morning without problem but now this. I have restarted my phone and the app is up to date. What now?
Dear Vodacom, I received a message on my phone that I am due for an upgrade. When i checked online I got a message that there is a problem with my account and that I cannot upgrade. When i called accounts AI voice told me my account is in arrears with R383 rand. That is my normal monthly deduction and the last deduction was on 29 July as usual. I have not received any arrears notifications and how can I be in arrears if my next payment is only due 29 August? There is also no areas amount on the online bill, just the usual running amounts for this time of the month, Please advise what is wrong. To my knowledge I have not missed a debit order and if I did it does not show up anywhere and I have not received any notifications.
hi Vodacom I am generally very happy with all bundles and tickets etc but your video/youtube ticket never works. I have tried about 3 times now over the span of a year but I cannot watch anything on youtube. it is not my phone, because the moment I buy normal data or connect to wifi, youtube works like a charm. i have bought 1G for R8 youtube data this morning and I tried throughtout the day to connect but there is just no action.
Dear Bonitas Dear Bonitas, Kindly explain why invoice 0015890934 with service date 20 June 2022 and the amount of R601.20 was paid by Bonitas on 24 June 2022 but reversed again 28 April 2023. That is TEN months after the service date. Is that a common practice? If I misunderstand, kindly explain what the revered payment for which Pathcare invoiced me again September 2023 is about. I have asked these questions through my broker but did not receive a meaningful answer. 1) What does it mean when an invoice states an amount and Med Aid Reversal? 2) Why does the reversal only happen TEN MONTHS after initial payment? 3) How often do these reversals happen? 4) How will I know if payments considered completed will not pop up again somewhere in 2024 as a "Med aid reversed payment"? Regards
Excellent communication about out of stock items and speedy delivery
Hi Capitec I would like to change banks - because I want to do as much as possible on a digital platform and NOT visit a branch. I downloaded your app and deleted and downloaded again because twice it said my ID cannot be verified by home affairs or something like that. I contacted a capitec consultant telephonically who told me that is "a thing". Some people just get it, their ID's are "flagged" whatever that means. What does it mean? because I would apparently not have any problems to open an account with the "flagged" ID at a branch in person or I could complete the app process with a passport number (long since expired). So....is Capitec aware of this problem? Can anybody even open an account with the app or is it just a marketing thing? Like I said, the reason I want to change is to minimize my time spent in branches. So will Capitec be able to make this possible or should I try another online bank?
Goeiedag. Kan iemand asb vir my die collection pin stuur om my pakkie by Peps paxi af te haal. Julle het vir my net n tracking nr gestuur per whatsapp en ek mag nie die pakkie kry sonder n collection pin. Die pakkie is by die tak maar ek kan dit nie afhaal nie. Ek het probeer bel maar daar is geen antwoord en my whatsapp gaan nie deur nie. Ek het einde April reeds bestel. My besonderhede is op die whatsapp wat ek gestuur het. Almal wat hierdie lees. Bestel eerder by Redemption Shoes of Freestyle. Hierdie maatskappy is besig om wonderlike potensiaal deur hulle dingese trek met swak kliente diens. Nie vir my dankie. Ek betaal eerder duurder by n amder plek. Hulle is ongeskik
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