AL
Abbey L
Active since Jun 2019
10
Reviews
0
Industries
Reviews
10 reviews25 months ago
More than 20yrs of Reliant Value Service
More than 20yrs of good service and "special" client relationship. Yesterday I purchased a car for my wife and needed insurance quickly. The ever helpful Consultant were able to review my profile and ensure that without extra cent, new vehicle is accommodated within the current insurance package.
56 replies
26 months ago
Confirmation Message *Business Name:* Auto and General *Review:* I have been with Auto and General for close to 20 years, and the feeling of warm home have never changed
Confirmation Message *Business Name:* Auto and General *Review:* I have been with Auto and General for close to 20 years, and the feeling of warm home have never changed. *Rating:* 5 out of 5.
58 replies
37 months ago
I have been with Aut...
I have been with Auto and General for close to 20 years, and the feeling of warm home have never changed.
53 replies
39 months ago
My humble journey of service excellence with Auto and General
I recently had my precious home theatre electrically damaged. Considering the age of the system, I reluctantly took the assessment report to Auto and General, my more than 20 years household and home insurance. Within a second the claim was logged through their app, and without talking to anybody my claim was processed and approved within 3 days. Now, that's what I call service!! Thanks Auto and General for being a trusted partner.
56 replies
41 months ago
OnAir TV Unscrupulous Misleading Selling Techniques
In October 2022 I took DSTV Explora offer from OnAir TV, which was also installed. A week later I was phoned by a lady from OnAir TV about additional services in ShowMax and Netflix. I made it clear to her that currently I have no need for such services because my DStv package is comprehensive for my family needs. The lady advised me to have additional services at no cost, but only start charging when I activate the accounts. To my surprise today 1 Dec 2022, an amount of R417 (made of R179 Netflix, R99 ShowMax and R139 OnAir Plus) came of my debit orders. Ryne from cancellation was very helpful and sympathetic regarding unfortunate misrepresentation experience, and cancelled the undesirable services. I must say my experience with OnAir TV has been distasteful since I took the deal with, and are doing a good job to negatively ***** the good name of Multichoice. They seem to employ people whose focus is to sell by any means, even if it means misleading clients
132 replies
42 months ago
OnAir TV Unable
Last week I received a DSTV Explora Altra, and on 4 November 2022, I was called that an installer would come to my house and install the new decor. Gentleman called Nqobile Ncube (078 246 7489) then arrived and installed the decoder. On Monday the TV turned blurred and the matter was reported to the installer, who referred us to Multisim Installation office who promised a technician, unfortunately who never showed up. When I reported the matter to OnAir TV they referred me to SOS installers. SOS made clear to me that they don't have job card to install my decoder. So this was the back and forth until today without any assistance. SOS made clear to me that they never had job to install my decoder, despite OnAir TV being adamant the job was given to them. Nqobile has conveniently blocked by number and my son's, until I threatened him with sms that I was going to publish his face and vehicle. Up to now he refused to tell me who he works. onAir TV when asked to check the records who was supposed to install my decoder, simply said the installers are paid with vouchers, so the can't assist. Ntokozo and Kumashri are 2 ladies who were playing back and forth game with me today without any assistance, as my TV remains blurred. I ask MultiChoice-Dstv as their primary client with premier subscription, to place assist. Their agents are truly letting this beautiful company down, and over and above, are bringing strangers into our houses. The people whose particulars they don't even know. I beg you, please send somebody to assist your many years loyal client who has never complained even once
264 replies
46 months ago
Rep took time to mak...
Rep took time to make me understand my insurance product and how each insurable item is linked to overall rate.
134 replies
61 months ago
Lack of accountability and responsibility to honour warranty
I bought security gates for two family properties in Winburg on 28 September 2020. The installation took place in October 2020, by the Bloemfontein branch of Maxidor managed by Braam. During March 2020 I reported the deficiency on one of the property security gates to Braam. His.answe was he would come around when material for other business in Winburg is received. I after a while not getting any feed from him, I communicated him again to please come fix the door because my warranty is not subject to him doing other jobs in the neighbourhood. He has since decided to ignore my reminder messages on both emails and wassup. I then decided to escalate the matter to Maxidor heads office in Johannesburg. The matter was registered as being escalated, and nothing has come of it despite numerous reminders I submitted. I have a feeling Maxidor might be in some business troubles, and are not.communicating this to their customers. Clearly their is no commitment to address my warranty matter, except emails sharing.amingst staff requesting each other to address the matter. Lack of accountability and responsibility. I have been a loyal client of Maxidor for years, and have trusted my properties with their brand, but I am starting to have doubts about their credibility.
159 replies
83 months ago
Personalised Service at Jaguar Centurion, where customer is King.
I have a Jaguar 7 years old, and what a wonderful personalised service I have ever got. From the closed dealership in eMalahleni, to Centurion. Every time you are treated like the only customer. From the minute the car is booked, service commenses. Costs and options are discussed upfront.
105 replies
83 months ago
Auto Baltic Midrand has Worst After Care Service, please be careful
I purchased brand new Volvo V40 T4 for my wife in 2014, and the car had all sorts of technical problems. Instead of replacing car, Auto Baltic Midrand waited for car to be out of Motorola before they could tell me there is nothing they could do. Driven by family protection, I replaced the car with another demo Volvo in 2017. Recently my wife took the car in with engine warning sign. After 2 weeks of holding the car, the service manager and his assistance called me in, to tell me the problem was water in the petrol tank, and motor plan does not cover such...R12 000 invoice with R9 000 being labour, when it costs only R2000 to clean tank external service provider. Strange enough, all my cars fills up at same filling stations, and never had this problem. I had similar problem with my previous Volvo from same dealership.
0 replies
Review Distribution
5 Star
6 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (40%)