SB
Sakkie B
Active since Jun 2019
5
Reviews
0
Industries
Reviews
5 reviews13 months ago
Biggest **** regarding Schengen Visa Applications
If I could give a lower rating, I would have given a 0. This company is the biggest **** I have ever experienced in my life, and I am already over 65 years old. Me and my wife has booked a MSC cruise trip with Spain being our entry to Europe. Upon surfing the internet for a company that would be able to facilitate our Schengen application to Spain, we found the following website https//: apply.ivs.us. Initially the experience seemed fine, and we completed the detail on their web pages. Their website at various places indicated that the process would be seamless and speedy. When we got to the point of Checkout, we noticed that the fee is $319 per person, way more than what we saw on other sites. They also clearly indicated that if we cancel the process our money will be refunded. It was much higher that what the web is indicated what a Schengen Visa to Spain would cost, but because of the marketing garbage we believed the more expensive price will be giving us a fantastic and speedy service. They took our money within a minute. What a DISASTEROUS experience. We heard nothing from this organization for a week. I then requested feedback via their specific link. We only received a message indicating that an agent will contact us within 24 hours. Never happened. Two days later I investigated other options and found another organization to facilitate and found one. I then informed this GovAssist to cancel my application process and refund my money. Then I quickly received response that my process has already started. I did ask more than once that the process be cancelled and my money to be refunded. At a point I received response that my process is too far down the line and that my money cannot be refunded. As they indicate that they are in progress, I have not yet received a confirmation date for appointment, two weeks after I app****. Therefore, to all Schengen Visa applicants - AVOID THIS ****MING ORGANIZATION. Once your application is entered, you start communication either with a brainless *****, or a BOT.
0 replies
15 months ago
Pathetic Vodacom Client Service
I had a Vodacom account for multiple sim cards at Vodacom. Even my daughter's number was on that account. At a point I stopped my Vodacom account as I received a sponsored phone from Telkom, but my daughter continued with her phone on my account. She then decided to create her own account, and I stopped all sims on my Vodacom account. I then received a call in early 2024 from a debt collector indicating that I owe Vodacom over R400. I went to a local Vodacom shop, but they could not help me other than to confirm that all my cards have been cancelled. I continuously received calls from this debt collector indicating that I owe more than R400, and every time I told them that I will not pay anything until a Vodacom manager contacts me in person to explain why I am owing them money. Nobody ever phoned me. The suddenly I get a call from the debt collector indicating to me that I owe R39=20. They could not tell me why it suddenly dropped, so I again tell them to give the message to Vodacom that someone should phone me to explain. Again, no call from Vodacom. The debt collecting company again phoned me multiple times about the outstanding R39-20 and again my message was for Vodacom to phone me. No call from Vodacom. Then, today, I received a summons from Vodacom that I must pay R39-20 within 21 days or my account will be handed over to debt collections agency and further legal action may be taken against me. So, I now wonder who was the debt collection company that phoned me over the last few months already?????. Therefor my message to Vodacom is the following - I will not pay anything unless someone at Vodacom calls me to explain why I owe them R39-20 as I cancelled all my sims months ago. They can take me to court for R39.20. I have access to 2 lawyers who will vigorously oppose this action and we will claim costs if we are forced to go the legal route. So this might become an expensive exercise for Vodacom. So, if you are a Vodacom client, be aware of the ******* service provider with pathetic levels of service and brainless management who do not have the guts to phone me and tell me why I owe them R39.20 .
106 replies
77 months ago
Mastercrete - unethical pricing
To whom it may concern, I was looking at installing pre-cast walling at my house in Jeffreys Bay after a recent incident where criminals entered my open yard and damaged/stole my copper waterpipes on the outside of my house. I looked on the internet for service providers and after considering at all the options available, I decided on the Mastercrete product. I requested a quote, and Craig Vance, Sales and Installations, contacted me and prepared a quote. Because I am not staying permanently in Jeffreys Bay, I gave him estimated distances (48m on front wall, 10m on side wall). He did not go out to the site to do the final measurements. He requested a plan of the site, which I sent to him. Based on the plan and the gates to be installed, we discussed the fact that the meters of walling to be installed will be less, and he confirmed that the cost will be reduced pro-rated. I also requested a discount and at that point the feedback is that they will only give 2,5% discount. Although I felt that it could be better based on such a large order, I accepted the quote. After the job was completed, I had my neighbour checking the quality, and he sent me photos of work that was not completed correctly and professionally (which I can supply if requested). I informed Craig of such issues, which he then indicated that they will go and fix. When I got the final invoice, I got a shock. The pricing was not adjusted pro-rated. Pricing per meter for instance went up from R842,46/meter to R987,49/meter on the on product and from R796,41/meter to R953,17/meter on the other. The total pricing came down by about R1500 while I worked it out that it should have dropped in the region of R9000. For 8 meters of walling less the price just dropped by about R500 (Below is a view of the changes and what I believe it should be). I informed Craig that I am not happy with the final invoice, but he then told me that they had to do extra work due to the soil type and they worked an extra day which affected the price / meter, that cost per meter increases if the distance is less, etc. etc. etc.. He then discussed it with his boss and they came down with about R2800 - Still about +R5000 difference. I indicated to him that I am not happy with it, but I have paid the full outstanding amount. A day later I received a call from the owner indicating that he wants a happy customer and that he will look into it. As I am writing this response he has not yet phoned me with his final response. According to me the whole costing approach was UNETHICAL as I was informed that the price will be dropped pro-rated as the distance drop, which did not happen. So, firstly, do not trust any quote you get from Mastercrete. Make sure you have it in writing of how the final costing will be calculated. Secondly, Make sure you get a final quote with correct distances before you accept the quote, as unethical approach will happen afterwards if no final quote is received before the job is started. Thirdly, although I am happy with the final product, the original delivery was not completed professionally, but after the recall, the final product was acceptable. So be aware when dealing with Mastercrete in Port Elizabeth. Original Quote Final Invoice New Final Invoice My View Length Cost R/meter Length Cost R/meter Length Cost R/meter Plain Grey Walling 1,8m 10,0 7 964,11 796,41 7,5 7 148,79 953,17 7,5 6 822,23 909,63 5 973,08 Sandstone Walling 1,5m 48,0 40 438,25 842,46 40,5 39 993,18 987,49 40,5 37 741,73 931,89 34 119,77 Gates 22 205,31 22 205,31 22 205,31 22 205,31 Total before VAT 70 607,67 69 347,28 66 769,27 62 298,17 VAT 10 591,15 10 402,09 10 015,39 9 344,72 Total 81 198,82 79 749,37 76 784,66 71 642,89 2,5% Discount 2 029,97 1 993,73 1 919,62 1 791,07 Final 79 168,85 77 755,64 74 865,04 69 851,82
0 replies
81 months ago
Pathetic Client Service
About two weeks ago I bought a parrot cage from Parrot Inn in Centurion. Located just across the More restaurant. I paid for the unit (R3,775.00) and asked to only pick it up after the long weekend. My daughter went to pick it up on Monday 12/08/2019. It was loaded onto her bakkie by the staff of Parrot Inn. When she arrived at home, I was there and we offloaded the cage. It was then that I noticed that the drawer at the bottom was bent badly. I requested my daughter to take it back the next day. When she arrived at the Parrot Inn informing the staff/owner that she would like the drawer changed, she was treated very bad and unprofessional. Firstly she was told that is was she who damaged the item and they will not replace it. Then she was told that this is "the only one in the country" and there is no replacement available. The then pounded the damaged area to look "better". My daughter (21 years old) was treated so bad by the male that she actually do not want to go there again. I decided to keep the damaged unit, but I just want to inform pet lovers to stay away from this establishment. Their attitude stinks and there is absolutely no customer service approach there. Look out for damaged stuff when you want to and buy there!!!!!
0 replies
83 months ago
Excuses Excuses - poor quality of work
Hi there, the following review is to give you a view of the pathetic and unprofessional service that I have received from this panel beater company from day 1. My vehicle was involved in an attempted hijack activity in early 2019. Firstly the way HJ Bosch and Sons became involved in this process is questionable. When I arrived at the scene where my daughter was involved with this attempted hijack, I wanted to contact my insurance company (Santam) to get a tow-in. I was then told by the police officer on duty that they have already contacted someone to come do the tow-in ??????????? By the police officer ??????? I overheard certain discussions between one of the officers and the tow-truck driver ????? Let it be, the vehicle was towed and the assessment was done by Santam. I then waited close to 2 months for my vehicle to be fixed. I had a insurance vehicle for close to 3 weeks, but because the panel beater took so long, they informed me that the panel beater will supply me with a courtesy vehicle. NEVER happened. My wife, who is the primary on our insurance contacted them regularly, but it still took more than another month to deliver the vehicle. We were referred to the Ops Manager many times, but he was never available to talk when we phoned, or he never phoned back after any of our calls. Then as part of their goodwill, they offered to fill my vehicle up before I take delivery. So much for goodwill as the tank was already filled over 75%!!!! when they took in my vehicle, and then when I arrived to pick up the vehicle, it was not filled up, and I was told to wait about 20 minutes while they go and fill it up. At this point I was utterly frustrated and declined the offer to wait for the fill-up. Surely they should have done that before they hand over the vehicle. Then issue 1 starts just a month after I received the vehicle. A silver panel on the rear door just above the number plate became loose. I reported it, and was asked to take off the panel and take a photo to send to them. Firstly, I found later, that is a major task to take this panel off, so I then pulled the panel away from the body and took a photo. I refused to remove the panel by myself. They then asked me to bring in the vehicle. I was not able to take it in before 17h00 on weekdays, so I requested to take the vehicle in on a Saturday. A date/time was agree. I took my vehicle to their office on the agreed date/time, just to arrive and wait for 45 minutes before I decided to leave, with no-one from their office there to receive me as agreed. They then informed me that they have ordered the panel and will come fix at my house. Date/time was agreed and they came to fix. This is then where I saw that it was going to be a major effort to remove the panel. While they were fixing the panel, I showed the senior person the roof beading that was not there. He then contacted his office to discuss and reported to me that they will order and then inform me when they will come and fix. Over the weekend I was travelling and wanted to adjust my right rear-mirror and found that it is not moving, but stuck. Today, 19/06/2019 I informed their office about the issue, just to get a response that their Ops Manager is stating that it is not their problem as they did not work on that. What a joke as the whole panel under the steering wheel was ripped out when the highjack attempt happened, so to fix the panel (which should be a new one, they would have had to fix the connections and the wiring correctly. So I am awaiting HJ Bosch & Son's response on this????? All this is indicative of poor quality of work and quality control by the management. Santam should be aware of this. So any future client of HJ Bosch and sons - be aware.
0 replies
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