Active since Jul 2019
Utterly dreadful dealing with MFC! My primary grievance revolves around their abysmal handling of my insurance claim. Despite a passage of 6 weeks, I have seen little to no progress on my case. The communication from MFC has been nothing short of atrocious. It appears that getting updates or even a response from them requires the diligence of a full time job. Numerous emails and phones calls later, I find myself no closer to resolution than I was six weeks ago. It's as if their customer servicer operates on a different time scale altogether, one that doesn't align with the urgency and gravity of insurance matters. I strongly caution anyone considering their services to think twice. The lack of progress on my insurance claim combined with their abysmal communication has left me questioning the competence and commitment of this company. Save yourself the headache and explore other options that prioritize customer service and timely resolution of issues.
Solid company with firm grasp of the renewable energy sector.
I would like to cancel my policy with Iwyze. You hold the line for what feels like hours & when you finally get to a consultant to cancel the call coincidentally cuts off. I really just want to be done with this company, imagine what horror it must be like if you have to claim and are in distress. Poor service is an understatement. I've even emailed customercare@iwyze.co.za & complaints@iwyze.co.za twice to no avail.
Extremely disappointed with the service I received from Hirsch Milnerton. I bought a set of couches from them , and they arranged delivery via a third party. The external company driver then damaged the bio metrics reader at the gate of my security complex when they left. I informed Hirsch and they agreed to take liability for the damages incurred. The third party was then informed that due to the high costs and value of the systems, as well as the residents personal information on the systems installed the estate cannot have a non-approved installer working on the system. Three weeks later there was still no correspondence from Hirsch or the delivery partner and the estate was forced to fix the system at their own expense. I have email correspondence with all the proof that Hirsch would sort this matter out but three months later they are still dragging their feet to pay the bill of the damages to the estate!
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