Solar MD
Claimed Business
Solar MD
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Solar MD
Solar MD has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Solar MD across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Robert L
1 reviews | Active since Jan 2020
13 Dec 2023, 10:32
A Shoutout to Outstanding Support and Stellar Battery Build Quality! 🌟
It's refreshing to find a South African company that not only delivers cutting-edge products but also excels in customer support and battery build quality. Behind every great product is a team of support superheroes, ready to assist and guide users through any hiccup. Your dedication to customer satisfaction goes above and beyond, turning potential frustrations into positive experiences. Thank you SolarMD for setting the bar high and reminding us that excellence extends beyond the physical product.
Helpful (0)
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Robert L
1 reviews | Active since Jan 2020
13 Dec 2023, 10:32
A Shoutout to Outstanding Support and Stellar Battery Build Quality! 🌟
It's refreshing to find a South African company that not only delivers cutting-edge products but also excels in customer support and battery build quality. Behind every great product is a team of support superheroes, ready to assist and guide users through any hiccup. Your dedication to customer satisfaction goes above and beyond, turning potential frustrations into positive experiences. Thank you SolarMD for setting the bar high and reminding us that excellence extends beyond the physical product.
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Replies (0)ML
Michael L
1 reviews | Active since Jan 2020
13 Dec 2023, 10:05
Many years of support and happy clients.
I've been an installer since 2016 their range of batteries has been always competative and perfectly suited with small office UPS systems, to running large houses and the 14.3kWh is a true beast of a battery, will keep installing for years to come!
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Michael L
1 reviews | Active since Jan 2020
13 Dec 2023, 10:05
Many years of support and happy clients.
I've been an installer since 2016 their range of batteries has been always competative and perfectly suited with small office UPS systems, to running large houses and the 14.3kWh is a true beast of a battery, will keep installing for years to come!
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Replies (0)MB
Mari B
1 reviews | Active since Jan 2020
8 Dec 2023, 15:05
NOT AN HONOURABLE COMPANY. AVOID!!!!!
They sell you their batteries with a 10 yr warranty... they can not be trusted to honour their warranties. We have bought 6 batteries from them. First 4 work just fine, but the 2 new batteries take forever to charge and discharge much quicker than the older ones. We addressed this with them and their head of technical support refuses to take any accountability and blames the installer. The installer had provided them with proof of the correct wiring used and correct installation, etc. Solar MD can't provide plausible answers to data presented to them regarding the faulty batteries, but rather respond with analagies. When we, as the client, want to put their analagy to test, i.e. install a new battery to test their analagy, they are quick to respond and advise that the batteries are not faulty (without in depth testing) and won't honour a warranty claim. So the client has no say and no right. Do not support this company as they are not honourable.
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Mari B
1 reviews | Active since Jan 2020
8 Dec 2023, 15:05
NOT AN HONOURABLE COMPANY. AVOID!!!!!
They sell you their batteries with a 10 yr warranty... they can not be trusted to honour their warranties. We have bought 6 batteries from them. First 4 work just fine, but the 2 new batteries take forever to charge and discharge much quicker than the older ones. We addressed this with them and their head of technical support refuses to take any accountability and blames the installer. The installer had provided them with proof of the correct wiring used and correct installation, etc. Solar MD can't provide plausible answers to data presented to them regarding the faulty batteries, but rather respond with analagies. When we, as the client, want to put their analagy to test, i.e. install a new battery to test their analagy, they are quick to respond and advise that the batteries are not faulty (without in depth testing) and won't honour a warranty claim. So the client has no say and no right. Do not support this company as they are not honourable.
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Replies (0)RT
Robert T
1 reviews | Active since Jan 2020
12 Jul 2023, 13:55
SMD sucks *ss
So after 5 years of living UNDER SMD I've decided to pay the piper his due (Special pice R12,900 + R26,500) to remove SMD's BMS and logger and put new BMS into my 3X batteries. This after my logger stopped working anyway and SMD giving the most stupid reasons (yes, the system has been online {except for you changing my settings and not being online when there is load shedding and I actually need you} for 5 years). You need to understand that me being a mier ndactually went of the grid to save money it is a very bitter pill to pay this money, but outweighs the problems I have had, the headache my poor wife has has and the total of +/- 40 days of no power (SA, you think load shedding is bad - go SMD and see what is bad. Adios SMD
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Robert T
1 reviews | Active since Jan 2020
12 Jul 2023, 13:55
SMD sucks *ss
So after 5 years of living UNDER SMD I've decided to pay the piper his due (Special pice R12,900 + R26,500) to remove SMD's BMS and logger and put new BMS into my 3X batteries. This after my logger stopped working anyway and SMD giving the most stupid reasons (yes, the system has been online {except for you changing my settings and not being online when there is load shedding and I actually need you} for 5 years). You need to understand that me being a mier ndactually went of the grid to save money it is a very bitter pill to pay this money, but outweighs the problems I have had, the headache my poor wife has has and the total of +/- 40 days of no power (SA, you think load shedding is bad - go SMD and see what is bad. Adios SMD
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Leonidas H
1 reviews | Active since Jan 2020
7 Apr 2023, 07:17
Solar MD great company
Solid company with firm grasp of the renewable energy sector.
Helpful (0)
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Leonidas H
1 reviews | Active since Jan 2020
7 Apr 2023, 07:17
Solar MD great company
Solid company with firm grasp of the renewable energy sector.
0
Replies (0)