TN
tyrell N
Active since Jul 2019
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Virgin Active – Serious Safety and Racial ************** Concern
Virgin Active – Serious Safety and Racial ************** Concern I was involved in a racially charged and nearly physical altercation with another member at a Virgin Active club. The incident was immediately reported to on-site management, and a formal request was made for CCTV footage to be reviewed and for appropriate disciplinary action to be taken. Despite the seriousness of the incident, Virgin Active’s response has been alarmingly passive. There has been no meaningful follow-up, no indication of urgency, and no assurance that the matter is being handled at a level commensurate with the risk posed to member safety. As a person of colour and a senior business professional, this experience is deeply concerning and reflects poorly on Virgin Active’s operational standards and its publicly stated commitment to inclusivity and zero tolerance for **************. The disconnect between brand messaging and real-world action is stark. A failure to act decisively in circumstances involving race-based hostility and potential physical harm raises serious questions about governance, accountability, and duty of care. This matter requires immediate escalation, transparent investigation, and formal feedback. Continued inaction will inevitably result in broader scrutiny and reputational exposure, which should be entirely avoidable if handled correctly at this stage.
0 replies
3 months ago
BMW Boksburg review
The service received from the service advisor, Desiree Shabalala, was utterly dismal and unprofessional, and the situation was further worsened by the equally unacceptable conduct of her manager. From the outset to final handover, the entire experience was characterised by poor communication, lack of accountability, and a complete absence of basic customer manners. I was not kept informed of my vehicle’s progress at any stage, despite repeated attempts to obtain updates. Follow-up calls were ineffective and meaningless, and even minor issues were handled with incompetence and indifference. Communication with staff was dismissive, poorly managed, and lacked the courtesy expected from a premium automotive brand. What is most concerning — and the reason this matter warrants escalation — is that BMW allows individuals displaying such a level of unprofessionalism and disregard for customers to represent the brand and engage directly with clients. This reflects a serious failure in dealership management, staff oversight, and adherence to BMW’s customer experience standards. For a brand that prides itself on excellence, this experience is both embarrassing and unacceptable. BMW Boksburg has demonstrated a fundamental breakdown in customer service, communication, and professionalism. I strongly urge BMW South Africa to investigate this matter, review dealership management practices, and take corrective action to prevent further reputational damage to the BMW brand.
0 replies
5 months ago
Web Africa useless service
I am placing this correspondence on record. I have attempted to provision my line on four separate occasions today. Despite the installer confirming that the line is active, your system and support agents continue to advise that it is not. This constitutes a clear failure in service delivery and raises concerns regarding the accuracy and integrity of your internal processes. Furthermore, one of my orders was cancelled without my authorization and subsequently reissued. This action was taken unilaterally and has caused unnecessary delays and inconvenience. Such conduct may amount to procedural negligence and a breach of the duty of care owed to me as a paying customer. I hereby request immediate escalation to a senior technical and management representative. I require: 1. Written confirmation of my line status; 2. Immediate and correct provisioning of the service; and 3. A detailed explanation for the repeated provisioning failures and the unauthorized cancellation of my order. Should this matter remain unresolved, I will have no alternative but to consider further formal steps, including lodging complaints with the relevant regulatory bodies for electronic communications and consumer protection.
0 replies
5 months ago
Pathetic service
Using the WhatsApp chat to activate my fibre line been online after being transferred for over 1 hour just to retrieve information this company is a joke. Never use this provider
0 replies
5 months ago
3100982 – One of the worst fibre experiences I’ve had with Frogfoot
3100982 – One of the worst fibre experiences I’ve had with Frogfoot I’ve been calling in repeatedly since last Thursday regarding my installation, and the level of inconsistency and incompetence is shocking. Every time I call, the verification process changes — some agents don’t even bother to verify anything — and every consultant gives a completely different answer. I was told an installer would contact me within 24–48 hours; it’s been well past that, and still nothing. Today, I was told there are “internal conversations” and that I’d receive a call back within an hour — no surprise, that never happened either. Please, stay far away from these fly-by-night fibre companies. Thankfully, as a trustee in my estate, I’ll be voting to have them removed entirely.
372 replies
8 months ago
FNB IS DAMAGING BUSINESSES
I am extremely disappointed with the level of service I have received from FNB. After making a payment to a long-standing supplier through the FNB app, I was issued with a payment reference number, which I captured. Based on this, my supplier released stock in good faith. However, the funds never reflected in their account. Only after I contacted FNB was I informed that there was an issue with instant payments — information that was not communicated proactively. I was simply offered an apology, but no case reference was provided despite my repeated requests. I then attempted to contact my private banker by phone and email to open a case, yet I received no response at all. This lack of accountability and communication is unacceptable. This incident has severely compromised my business relationship and credibility with my supplier, causing both financial and reputational damage. A bank of this stature should not fail in such a critical function, nor should clients be left without support or answers in urgent situations. FNB must take responsibility for these failures and address the matter with the urgency it deserves.
1 reply
14 months ago
B2b publicly displaying private information
This company is displaying my information without consent with private information being openly accessible to anyone
0 replies
15 months ago
USELESS RENTAL COMPANY
Utterly disgusting service, ive rented here for less than 6 months and currently have had no hot water for 5 days in a row with countless of other issues the walls are peeling the sink pipes broke 1 month into signing the lease. Strongly advise to never rent from these people no matter how good the offer sounds
0 replies
20 months ago
Beltway worst online casino
Used this site for better part of 2 years, i made two deposits this morning using Apple Pay, both have not reflected, started a chat took them 45 mins to tell me they have escalated my issue and it will take 24/48 hours to tell me where my money is. Totally unacceptable will never use this site again
212 replies
59 months ago
DONT USE NETFLORIST
utterly disgraceful service called in 5 times been on hold for30 plus minutes to be told sorry they cant tell me anything about where the order is nor can they tell me what time it is going to be delivered it was scheduled to be delivered 26th its the morning of the 27th order number 105586917 i strongly urge everyone to use other services because clearly netflorist isnt what they say they are
0 replies
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11 (100%)