NB
Niva B
Active since Jul 2019
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Debit order not debiting
I took a contract with MTN November 2025, I accepted the debicheck, however the debit order still does not deduct, I have to physically go and pay my account which is extremely frustrating
0 replies
4 months ago
Unable to apply via app or site
I can sign unto the app, however, when applying for a job it requires sign in again, and keeps saying my password is incorrect, when I do forgot password it never sends the otp. I have raised the issue with the support team however no-one can help. It does not even allow me to do forgot password, it says I have reached the number of attempts I must contact support. Support cannot even help me
53 replies
42 months ago
Service extremely poor no sense of urgency
Good day. We are extremely disappointment we receiving from AFBOB Kroonstad branch, DN BOUWER 5610090153082 had a cover for DE Maytham 1977-07-27 who passed away 28th of October 2022, however the policy had not reached the 6months trail therefore we need to pay cash, it Mondaay already at 14:30 went to the office to ask wehther they do not have the Notice of Death and Death certificate as yet. The response my daughter got was that they forgot. I had to pay R450 for the Notice of death to be made at a private docter instead to the public hospital where she was admitted regularly. I have never experienced such incompetency in my life with no sense of urgency at all. DN Bouwer 0738187292 A very unsatisfied customer.
266 replies
59 months ago
Secondary decoder not playing at all only 100 playing properly
My secondary decoder has an error of 143 no communication from primary called customer care, with no assistance whatsoever, I called in, was asked to unplug and plug again, was told a technician would call me back in an hour and I still have not been called back at all, at this point I am extremely agitated by everything Katlego Makubela ref 29094038 I364, called back after two hours to ask why I have not been called, the lady I spoke to made me hold on till my airtime cut. I am tired of dstv giving me problems everytime.
53 replies
67 months ago
No responses after complaint
I wrote a review two weeks back regard my accou t with on air, till this day no-one has contacted me at all. When I call the call center I get through whatever department except for the billing dept. On top of that they have a nerve to call me on Wednesday 2020-10-07 to offer me an upgrade. I would like to cancel my contract they are the worst.
0 replies
68 months ago
No communication at all
I have a debit order of R139 every month the 20th however August debit order bounced as there was not enough cash in the account. Later during the week I called and the provided me with the EFT details which I made the payment, however they still made a debit run through my account on a complete different date that we had agreed on. I have bee trying to call when selecting the accounts department the is no answer or it drops automatically. This month they tried debiting my account with double the amount we agreed on and I made a EFT again however howcome they cannot rectify all of this on the system. When calling the number and selecting for product options they are quick to answer however billing and accounts department there is no answer at all.
0 replies
73 months ago
Vodacom ripping customers
Good day, I am writing the review on behalf of my mother DN Bouwer 5610090153082 who has a contract with Vodacom one for a laptop which was taken January 2017 where she was paying R250 and later told she was in arrears and increased the amount to R380 till to date. She had another contact taken for a cellphone 2014 or 2015 when the cellphone contract ended vodacom called her for another cellphone which she had refused to take and said no. Later on when she went to a vodacom shop to find out what seems to be the problem as the cellphone was blocked she was advised that indeed another cellphone cotract was taken out in her name even she never approved it. Her vodacom bill has rapidly increased with no sign of decrease in her bill because of this other cellphone contract which she never knew of or approved. Her bill is running up to R7000 at the moment which does not make sense at all. Contact number is 0738187297 or alternatively contact her on 0562141789.
210 replies
74 months ago
Excellent service
I was in Klerksdorp City Mall on the 21st of March with my boyfriend who had to go buy a shoe for a wedding. There was one tall guy who assisted him with excellent service I then decided purchase a shoe without planning to do so. His service was impeccable. #supportlocal
0 replies
78 months ago
Dstv no help
I have been paying R645 every month for compact plus with extra view. All of a sudden this month the payment is R947 and when I call in no one can assist. They would agree and confirm the payment is wrong and promise to fix it but never have. It has been 3days and I need to pay my monthly subscription before I get penalised for that. I am exhausted of explaing the same story over and over again and no one is helping me.
210 replies
81 months ago
DSTV USELESS
I am extremely agitated by DSTV, how on the living earth can you go offline for more than one day. NEVER have I EVER experience such of such poor service.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (9.090909090909092%)
3 Star
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2 Star
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1 Star
10 (90.9090909090909%)