ED
Emmanual D
Active since Jul 2019
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
Unhappy client
Hi, I have been with cartack for a few years and do change vehicles often. Since January 2025 I have been calling to remove a unit and reinstall into a new vehicle, up to this day 15 September 2025, I have not got any results. I have 3 vehicles covered with cartack and seems that the business is gone to big for them to handle or there staff doesn't care about a good client relationship. So I will cancel all debit orders until this matter is resolved. Very unhappy client!
159 replies
22 months ago
Slow action
I have my vehicles with this tracking company since 2020. There was a accident with 1 off my vehicles which I contacted cartrack to remove the device about 3 weeks ago, gave them a call yesterday and still the unit isn't taken out. The vehicle is parked at a s**** yard and not sure if it's going to still be there. I will not stand liable for the balance of the term for their slow actions on this unit.
162 replies
24 months ago
Staff problem and service
Very disappointed with service, Trish is the sales person who helped over whats app, all paperwork was submitted to him for a purchase of a Ford mustang priced at R589 000. All has been approved so I told him I'm bringing a trade in as well, because of a busy life I was going to do the deal with 1 go once tested. He should of mentioned what needed to be brought to conclude with the deal, unfortunately nothing was said. I asked him to get the car ready because I had to travel from Mt Edgecombe to PmB, got there car is still in lot not washed. Waited for that to get done in order to inspect and take for test drive. I did a short run and was happy to conclude the deal. Suhale helped with rounding of paperwork to Westbank, my ID was required which unfortunately I did not have on hand, 3weeks later Trish asks when can I bring ID through. My temporary disk is expired which Suhale says if I get stopped to just mention I'm on my way to pick it. My biggest problem is this, while I was in Cape Town I got a message from tracker vehicle battery low, I messaged Trish to have this seen to 14/04/2024 with no plans forward, I contacted Suhale the manager and explained these issues, he guided me how to open the door and access the bonnet. I arrived back 22/04/2024 and mentioned to suhale the battery is stone dead. The advice I was given is to jump start the vehicle, bring it to pmb so that they can take it to a battery specialist for a report. I am not a mechanic to be doing these things and running around especially to purchase a vehicle at that price, no spare key, manual, service book, wiper blade needs replacement. Not happy with the service, owner should look into these small flaws with staff to make sure the customer is getting a proper service or else it could just ruin a good business.
0 replies
55 months ago
Worst choice
Absolutely worst Decision choosing this suggested company. The company setted a debit order for monthly payments so there was no issues that I'm aware of until this passed Saturday they sent an email account is in arrears and switched off the line. We could only reach them on Monday but call center can't assist as well. It's now Tuesday and we been trying to call vuma to change service provider, still no help. Very disappointed in both these companies who are working together.
0 replies
61 months ago
Game cellphone
Not to happy with cellphone department. Ladies are not clued up with process and figures. I was due for an upgrade, my old contract was with 2 hand sets. So the lady processed 1 for my upgrade, she says the secondary can't be upgraded. So I took another new contract and come end of March I am still getting billed from vodacom through her mistake stating its canceled. Even the pro-rata figures which got debited was wrong, the lady should not be assisting with that particular department.
0 replies
69 months ago
Covid 19 relief. Robbery
Very disappointed in the service of the covid 19 relief plan. Banking with them since 2007, very poor service especially now that we are in a pandemic. I have been to 2 different branches with no help with getting this of my name, this plan was never touched but there are fees accumulating when it is the banks fault that no one can assist with getting it off my name. Very disappointing, they call to get you signed in, and then email back and forth to resolve matters. As if we all sit at home. If there isn't much assistance I will gladly move all my accounts to a bank that can be transparent. I even messaged on the app with no help. So guess how can we help you should not be a slogan for the company.
106 replies
82 months ago
We buy cars
Hi guys. I went in to we buy cars and looked at a double cab. I applied for finance with alot of paperwork and time. Vehicle is marked at R143 000. I took it for a drive and all seems well, got approved from Wesbank, family is happy. Then they say it has to go for a road worthy test, now they require me to fit the bill of R22 000 worth of work plus add a motor warranty of R9800 before taking the vehicle. So the new price of vehicle is sitting at R164 800. THAT SHOULD OF BEEN THE PRICE INITIALLY. ALOT OF TIME BEING WASTED.
56 replies
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1 Star
7 (100%)