Active since Jul 2019
My clearance is being ignored—please intervene immediately to enforce compliance. They don't even follow their own regulations about 21 Days once clearance certificate is received to remove you from debt review from your profile. They don't even reply to your emails since 10 February till now 18 March 2026 36 Days later 65 emails were sent ask them to remove me from debt review
I would like to express my sincere appreciation for the outstanding service I received from Trisha Govender at Debt Rescue. Trisha truly went the extra mile to assist me throughout the entire process. She was patient, professional, and incredibly supportive—especially when helping me get my credit bureau flag removed. Her communication was always clear, timely, and reassuring. Trisha made a stressful situation so much easier to handle, and I genuinely appreciate the effort she put in to make sure everything was resolved. Thanks to her dedication, I can finally move forward with peace of mind. I highly recommend Trisha for her exceptional service, kindness, and willingness to go above and beyond. Debt Rescue is truly lucky to have her on their team.
On the 10th of April the public relations officer promised me that my Wesbank account will be settled end of April which the account is accuring interest and penalties for non Payment. And she also promised that she will escalate the matter to a senior manager which never happened. All they can do is lie and take your money every month. Seem to me that once you signed up with Debt Rescue only death will do you apart. Being 9 year's already and no one can tell me why. the process takes that long. Regards Danie Maloney
Promises was made to get back to me in 48Hours and it has been a week later all I wanted to know what is happening with my debt repayments and why is my Wesbank account not paid for the last 2 months.No the are penalties and inrest on the account.
Being under debt 1revue for the last 10 years and still non Payments on my creditors. Opening ticket on the system doesn't even help no one ever contact you back. Since my journey started with Debt rescue NO counselor ever contacted me and as mentioned for the last 10 years being paying for what????Very bad customer service never coming back to you. Creditors not being paid.
I bought a 2004 Kia Rio RS from them this morning for R40000 came down from R43000. And was advised to take the car for roadworthy myself. I then took the car to Dekra Pretoria North were the car was tested for roadworthy, The car failed horribly with the following errors - Service Brake Pedal - Braking System - General and specified Items - Service Brake - Suspension Unit - Shock Absorbers - Wheel Bearings - Control Arms - Stabilizers and anti roll bars - Engine ( Carburate Cable ) I then phoned Adam who sold me the car and told him about all the faults on the car and he advice me to talk to his manager, I than took the car back to Action Car Traders ( ACT). Were the manager phoned the owner who is Eugene who was arrogant and said to me that I bought the car VOETSTOOTS and he gave me discount to fix minor problems on the car, but I don't see this as minor problem. It was also difficult to get my money back. but finally I got my money back. I will not recommend anyone to do business with Eugen nor Action Car Traders as they are dishonest. I would like to know what should have happened if any of my family was involved in accident with this car. Eugene still owe me R600 for the roadworthy , I am also taking this up with the ombudsman
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