EB
Elodie B
Active since Aug 2019
6
Reviews
0
Industries
Reviews
6 reviews51 months ago
Impressive!
I've ordered in the morning at 9am and received my package at 3pm... impressive! Very good pricing, user friendly website, great selection of items, I can only recommend!
0 replies
52 months ago
Disaster
Since August 2021, battling to get a refund after an accident caused by a client of Old Mutual Insure. Very poor customer service, trying to take as much time as possible to do the refund hoping for everyone to forget about it and keep the money for themselves. Always finding new document to provide, and do not follow up. Extremely disappointing I do not recommend them.
53 replies
57 months ago
Good choice but could improve
Pricing are usually good but we always have to compare first as sometimes it is more pricey than what we find in other classic website as takealot. I like the fact that everyday it is a selection of several items. Order and payment process is super easy, obviously. They usually follow up quite well on the deliveries. I had 2 issues with the 2 last deliveries last week, but it is mainly the responsibility of the courier company. the customer service is also quite good, and helpful. I will order again.
0 replies
66 months ago
Disappointed
Very bad service from Company Partners, I have send my first request on the website and I've been called back very quickly. Then, I have sent emails with several questions, they have never replied. They keep sending me reminders to confirm my quote.... I have sent different messages to get more information, they do not reply. Their messages are all automatic.
56 replies
71 months ago
Absolute nightmare! Scam
Absolute nightmare! I still have issue with them, it is a nightmare! They flood you with text message and emails, even when you request them to stop. On those communication there is a button linked directly to your credit card, when you click on it (most of the time by mistake, when the phone in the pocket) it debits your bank account automatically without any authorization. They obviously don't refund you They do not reply to all your questions/messages It took me several email to be able to cancel my subscription because it was not available online and the phone number we need to call is unavailable. They do not show their terms and conditions and privacy policy clearly, and they do not send it to you if requested. Absolute SCAM Be careful, once they have your account number, they can do whatever they want!
105 replies
82 months ago
Good customer service
I made a booking on monday 29.07, I haven't received the eticket within 24 hours as I was supposed to. On the 01.08, my booking was cancelled without any information. After a first unsuccessful call to their customer service I spoke to the wonderful Marcelle who managed to sort it out in less than an hour. Thanks to her!!
105 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
1 (16.666666666666668%)
1 Star
2 (33.333333333333336%)