ET
Emelda T
Active since Aug 2019
23
Reviews
0
Industries
Reviews
23 reviews6 months ago
Over charged on contract statement
I m sick and tired of telkom i have a contact with them yesterday on the 4th the sent my statement with over charged of R200 when I contact them I cant get hold of the my ref Telkom Invoices and Statements - 344337638 can telkom revert back to me otherwise I will cancel these contact im sick and tired of being over charged with no reason. My contract number 081 2442 468
53 replies
7 months ago
Debit oder on incorrect date
Good day, I am still waiting for Telkom to replay to my complaint Account Re: Telkom Invoices and Statements - 344337638 they tried to debit on the 30th August which is not what I have signed for on my contract the debit should be on last day of each month, when I call unfortunately the staff is been rude telling me that I have to make an EFT payment. Awaiting someone to contract me thus is my 2nd complaint this year. My contract 081 2442 468
0 replies
8 months ago
Debit order contract date has changed without my permission or my signature
Good day, I have a contract with telkom payment is signed to be debited on last day of the month doesn't matter even if it's weekend the instalment has to be debited last day of the month, I see in August they tried to debit on the 30th Aug which is not what I have signed for. Its not fair at all because they are no longer following my contract???? I need answers Account Fwd: Telkom Invoices and Statements - 344337638
0 replies
10 months ago
Bought R100 electricity & No units on my receipt. Meter 14303425731
Good day, on 1st July I bought R100 electricity at 18h24pm pick and pay Sky City Mall Alberton and I was given my electricity with no units on, meter number 14303425731 I called call centre this morning the 2nd needed someone to explain why I have no units on my receipt I was told that I must visit the nearest energy branch for their technical glitches which will cost me a lot of money, can someone call me with my units as this is your problem and we should have received the memo to to purchase electricity yesterday. This is Really annoying and unprofessional. Whole company is making their problems customers problems. Get this sorted as I need my electricity back.
0 replies
15 months ago
Double charged
Account 244337638 on the 23rd they tried to debit the amount of R599 without my permission I have signed a contract that payment will be debited last day of each month. On the 31.12.24 they went and debited R599 which is my monthly installment. On the 6th Jan 2025 have received an invoice with the outstanding amount , double charged of R1400 ??? Due to be debited on 31.01.25 I want them to explain why are they charging me double payment? Should I continue with this contract or not?
0 replies
19 months ago
Claim Is taking for everr to be processed, service was horrible during processed
Good Day, I lost my mother on Wednesday the 4th and submitted the claim directly to the nearest branch benoni on Friday 6th the service I received was horrible, I reported the matter no one has contacted me or respond to my email, I called on the 8th September in the morning 2024 following up on my claim which I was promised that it takes 48 hours to be processed I'm still waiting for the funds from Friday till today I need your assistance. Thank you
53 replies
38 months ago
Electricity meter box paid but no one has come yet to install the new one
I went to report the electricity box at City of Ekurhulen Germistion on the 7th March In the morning( Emergy Department) Reference 260805096 Job no 16070(1950132180) I was charged R832 and the person who helped me by the energy department promised me that someone will come and install the new box on the 8th March. No has come or contacted me. This is a very poor service. If no one is coming to install this box by tomorrow the 10th March I want my money to be refunded back to my card. I have paid for the which not going to be done and no one wants to assist as promised. The service is sucks.
0 replies
41 months ago
Harassed
Good Day, Please note that I have a life cover with momentum for over 10 years and my account is up to date but I have been harassed by getting outstanding unpaid letters which I don't understand my account is up to date, on the 8th December I called them to asked this and the consultant confirmed that all is in order. I paid all the months And statement was also sent to me to prove that, I got another statement on 8th saying they will cancel my policy and I will loose all my funds I don't have any outstanding amount on my policy. On the 1 December 2022 they even debited twice this is really annoying me I didn't feel safe they way they're handing my policy I really need a big boss to call me. I am sick and tired and feel harassed of this unnecessary wrong statements. I don't have any outstanding months as per their statement sent yesterday all is in order the consultant confirmed that we'll.....Which month do I owe??? NONE
132 replies
43 months ago
Meter water leak
I am writing this review regarding my meter water leak that I have reported on the 22nd September RefCM202209220679 till today I am still for someone to come and assist. This s unacceptable...poor service indeed.
0 replies
43 months ago
Meter box leaking
Good Day, i am writing this review regarding my meter box that is seriously leaking since the 21.09.22 . I have reported the matter on the 22.09.22 in the morning got this ref MC202209220679. Still no help and I am scared the leak might increase my bill. I urgently need help. House 1139 peamouth Street rxt 9 Sky city watervaalspruit.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (4.3478260869565215%)
2 Star
1 (4.3478260869565215%)
1 Star
21 (91.30434782608695%)