Active since Sep 2019
Please tell me... how can medical aids possibly keep their fees low when private doctors and hospitals charge 300 - 500% above scale of benefits. So you pay medical aid fees to cover in hospital and doctor charges, then you pay gap cover for out of scale hospital and doctor charges and then you pay whatever is not covered by medical aid or gap cover. Maybe its the coffee in these hotel hospitals that get you through your condition because it seems without extra cash the medical service alone won't.
Our young daughter suffered a medical emergency that resulted in hypoxia, enduring unfathomable life changing challenges. FEDHEALTH Medical Scheme stepped in at a moments notice... a Lifesaver in dire decision making where your Medical aid becomes part of the life saving device. Post her traumatic brain injury and all the aftermath and heartache that it brings, FEDHEALTH continued and still continue to lift our daughter through each storm no matter how grey the skies get, one day at a time.
We experienced the most harrowing treatment on arrival at Netcare Olivedale Trauma unit on the weekend of 20 Feb 2021, there are no words to describe the scene... just picture the worst case scenario of an emergency scene, the patient (who arrived by ambulance) in Ischemic/stroke phase with zero help around, for hours! with posters in your face saying, 'the first hour is the golden hour'. Just shut it down, please!
Being a Member of Fedhealth during 2020 has been nothing short of a nightmare. Their drastic changes made to their benefit structures has financially crippled me, contrary to what they stand for - Taking care of your Health, Family takes care of Family... What's the point of having unlimited GP consultations when you are forced to see a network GP who can't even treat you for a bladder infection - or you cant afford the treatment, ha ha. Paying a contribution and then paying off a loan from the Money Vault to receive benefits is just ludicrous. So many unanswered or poorly answered queries...I'm tired.
I have come to learn, through the pain and suffering of the HPCSA (Hopeless People that couldn't Care-a-less about South African people), that it is better to enjoy Justice while you are still alive as there is no Justice when you are dead... I am a known patient to this incompetent organisation and fear their corrupt services more than the Driver who uses a cellfone to navigate whilst steering... they say a 'Doctor Buries his Mistakes', well since I'm slowly being buried, they forgot to mention that the HPCSA, contrary to their Values and for a tiny fee will cover the grave, mindless of the suffering they cause. Just so you know, there is no Justice here. They are so far gone.
Pity Topmed Members had the wool pulled over their eyes and will now have to feel the sufferings of a vastly inefficient Medical Scheme, Fedhealth - One Big Family of Sick People, where You, as a Member just get sicker and poorer. Its the place where you are guaranteed many ifs and buts attached to a query number that will never be answered appropriately. Welcome to the Family where you will Never 'get to be you', contrary to what they say.
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