JP
Jamie P
Active since Sep 2019
22
Reviews
0
Industries
Reviews
22 reviews25 months ago
am utterly disappointed with the appalling service I received from FinChoice.
I am utterly disappointed with the appalling service I received from FinChoice. My experience can only be described as a nightmare that I wouldn't wish upon my worst enemy. Firstly, let's talk about the excruciatingly long wait times. I've spent more than two hours on hold at a time, only to still not receive any assistance whatsoever. It's as if my time means absolutely nothing to them. It's beyond frustrating to be left hanging like that, especially when I have urgent matters to address. But that's not even the worst part. Despite being placed under debt review and having agreed upon terms with FinChoice, they have still wrongfully debited my account. How can a company be so *********** and careless? This is not just unacceptable; it's downright despicable. Now, not only do I have to deal with the stress of being in debt, but I also have to figure out how to pay for the debt review that FinChoice has so callously disregarded. It's like they're actively working against me, making my financial situation even more precarious. Overall, my experience with FinChoice has been nothing short of a nightmare. Their incompetence, lack of accountability, and disregard for their customers' well-being are utterly appalling. I wouldn't recommend their services to my worst enemy. Stay far away if you value your sanity and financial stability.
165 replies
27 months ago
NO FEEDBACK
Subject: Complaint Regarding Poor Service and Broken Calgan Recliner Lounge Set I am writing to express my extreme dissatisfaction with the service I have received from House and Home Cape Gate in connection with my recent experience regarding the Calgan Recliner lounge set purchased from your store less than a year ago. My frustration stems from the fact that after encountering issues with the Calgan Recliner lounge set, I reached out to your staff, specifically Morne, Kasie and Sam, who informed me that the supplier had approved a complete replacement of the set. While I appreciated the initial resolution, my dissatisfaction escalated when I was informed that I needed to choose another lounge set due to the unavailability of stock for the one originally purchased. This situation is highly inconvenient, and I find it unacceptable that, as a customer, I am being asked to bear the burden of House and Home Cape Gate's inability to provide a timely replacement. Furthermore, I was informed that an alternative color is available, but I would be required to pay the difference. This additional financial demand is both unexpected and unjust, considering the circumstances surrounding the initial purchase and the subsequent defects in the product. Compounding my frustration is the realization that the remainder of my warranty period is running out. This leaves me in a precarious situation where, without a suitable replacement and given the broken state of the Calgan Recliner lounge set, I will soon be left with a non-functional furniture set and no warranty coverage. I urge House and Home Cape Gate to rectify this matter promptly. I expect a resolution that does not place the financial burden on me, the customer, for an issue that is clearly the result of a product defect. As a loyal customer, I trust that House and Home Cape Gate values its customers and will take the necessary steps to rectify this situation promptly. I appreciate your immediate attention to this matter and look forward to a swift resolution. Please contact me at 066 239 8416 or jamieleepretorius9@gmail.com to discuss the steps that will be taken to address this complaint. Sincerely, Jamie-Lee
0 replies
27 months ago
WORST SERVICE EVER- Never gives so much as feedback
Dear House and Home Cape Gate Management, Subject: Complaint Regarding Poor Service and Broken Calgan Recliner Lounge Set I am writing to express my extreme dissatisfaction with the service I have received from House and Home Cape Gate in connection with my recent experience regarding the Calgan Recliner lounge set purchased from your store less than a year ago. My frustration stems from the fact that after encountering issues with the Calgan Recliner lounge set, I reached out to your staff, specifically Morne, Kasie and Sam, who informed me that the supplier had approved a complete replacement of the set. While I appreciated the initial resolution, my dissatisfaction escalated when I was informed that I needed to choose another lounge set due to the unavailability of stock for the one originally purchased. This situation is highly inconvenient, and I find it unacceptable that, as a customer, I am being asked to bear the burden of House and Home Cape Gate's inability to provide a timely replacement. Furthermore, I was informed that an alternative color is available, but I would be required to pay the difference. This additional financial demand is both unexpected and unjust, considering the circumstances surrounding the initial purchase and the subsequent defects in the product. Compounding my frustration is the realization that the remainder of my warranty period is running out. This leaves me in a precarious situation where, without a suitable replacement and given the broken state of the Calgan Recliner lounge set, I will soon be left with a non-functional furniture set and no warranty coverage. I urge House and Home Cape Gate to rectify this matter promptly. I expect a resolution that does not place the financial burden on me, the customer, for an issue that is clearly the result of a product defect. As a loyal customer, I trust that House and Home Cape Gate values its customers and will take the necessary steps to rectify this situation promptly. I appreciate your immediate attention to this matter and look forward to a swift resolution. Please contact me at 066 239 8416 or jamieleepretorius9@gmail.com to discuss the steps that will be taken to address this complaint. Sincerely, Jamie-Lee
0 replies
27 months ago
NEVER BUY A BED FROM THEM
Dear SleepMasters Malmesbury Customer Service, Subject: Complaint Regarding Poor Service and Sagging Bed Purchased Less Than a Year and a Half Ago I hope this letter finds you well. I am writing to express my extreme disappointment with the level of service I have received from SleepMasters Malmesbury, particularly concerning a Restonic Bali bed that I purchased less than a year and a half ago. I purchased a bed from your Malmesbury Branch, with the expectation of a quality product and excellent customer service. Unfortunately, my experience has been quite the opposite. The primary issue I am facing is the sagging of the mattress, which has occurred well within the expected lifespan of a bed. My disappointment is compounded by the lack of communication from Simangele on Restonic's side. Despite my attempts to seek assistance and clarification regarding the sagging issue, there has been an alarming lack of response. This not only reflects poorly on Restonic but also on SleepMasters Malmesbury, as your store is the point of purchase and should be the liaison for addressing customer concerns. The sagging bed has adversely affected the sleep quality and overall comfort of not only myself but also my partner. Given that we made this significant investment less than a year and a half ago, I expected a durable and reliable product. The lack of communication from Simangele at Restonic is and the entire team at Malmesbury SleepMasters, quite frankly, a slap in the face to a loyal customer who has consistently paid for their products every month. I believe that as a customer, I have the right to receive a satisfactory resolution to this matter. I request that SleepMasters Malmesbury and Restonic take immediate action to address the sagging issue with the Restonic bed and facilitate better communication from Restonic's side. I am willing to work collaboratively to find a solution, specifically focusing on the warranty charge that has been a large part of our concern. I trust that SleepMasters Malmesbury and Restonic value their customers and will take the necessary steps to rectify this situation promptly. Please contact me at 066 239 8416 or jamieleepretorius9@gmail.com at your earliest convenience to discuss the steps forward. I appreciate your attention to this matter and look forward to a swift and satisfactory resolution. Sincerely, Jamie-Lee
58 replies
27 months ago
NEVER BUY A BED FROM THEM!!!
Dear SleepMasters Malmesbury Customer Service, Subject: Complaint Regarding Poor Service and Sagging Bed Purchased Less Than a Year and a Half Ago I hope this letter finds you well. I am writing to express my extreme disappointment with the level of service I have received from SleepMasters Malmesbury, particularly concerning a Restonic Bali bed that I purchased less than a year and a half ago. I purchased a bed from your Malmesbury Branch, with the expectation of a quality product and excellent customer service. Unfortunately, my experience has been quite the opposite. The primary issue I am facing is the sagging of the mattress, which has occurred well within the expected lifespan of a bed. My disappointment is compounded by the lack of communication from Simangele on Restonic's side. Despite my attempts to seek assistance and clarification regarding the sagging issue, there has been an alarming lack of response. This not only reflects poorly on Restonic but also on SleepMasters Malmesbury, as your store is the point of purchase and should be the liaison for addressing customer concerns. The sagging bed has adversely affected the sleep quality and overall comfort of not only myself but also my partner. Given that we made this significant investment less than a year and a half ago, I expected a durable and reliable product. The lack of communication from Simangele at Restonic is and the entire team at Malmesbury SleepMasters, quite frankly, a slap in the face to a loyal customer who has consistently paid for their products every month. I believe that as a customer, I have the right to receive a satisfactory resolution to this matter. I request that SleepMasters Malmesbury and Restonic take immediate action to address the sagging issue with the Restonic bed and facilitate better communication from Restonic's side. I am willing to work collaboratively to find a solution, specifically focusing on the warranty charge that has been a large part of our concern. I trust that SleepMasters Malmesbury and Restonic value their customers and will take the necessary steps to rectify this situation promptly. Please contact me at 066 239 8416 or jamieleepretorius9@gmail.com at your earliest convenience to discuss the steps forward. I appreciate your attention to this matter and look forward to a swift and satisfactory resolution. Sincerely, Jamie-Lee
0 replies
28 months ago
***** MENSE
Hello Erna, Ek verwag nog terugvoering van jou af? Hierdie is al volgens my diefstal. Julle het ons geld geneem met die wete dat julle nie by julle comitment sal uitkom nie- Ons het julle kanselasie proses gevolg en wragtig hardloop jy toe nou weg met ons geld? Julle is sowaar so groot *****s soos die mense op sosiale media se. Ek wens ek het julle NOOIT die voordeel van die twyfel gegee nie. Ek bid werklik dat daardie geld, en alle ander gelde wat julle steel van mense af- julle sal wakker hou in die nagte. Mag ek NOOIT so hardop wees vir geld, dat ek mense indoen op hulle troues nie!!!
0 replies
35 months ago
WHAT'S NEXT?
After my previous post, I have still not experienced the best service from Vodacom. I have been promised a refund for the ******** change in my installment, yet STILL nothing has happened. No communication, I have also not even received the call that I actually asked for. Would you suggest Ombudsman next?
106 replies
36 months ago
********* CALL CENTER AGENTS
Someone in the Vodacom call center called me some time ago, saying that they notice I am not using my night owl data. After mentioning NUMEROUS times, that I don't want to pay more on my contract. The agtent assured me that my installment will not increase and they are just going to replace the night owl data with anywime data, at NO EXTRA COST. Well, I am NOT surprised to tell you that my package had been upgraded and I officially pay almost double on my package. I am so sick of Vodacom and this ********* behavior.
106 replies
39 months ago
POOR SERVICE @ CC VANDERBIJLPARK
WHY would you even offer a 2 year warranty in an item if you are going to tell me that I bought a used item?? I experienced the WORST service ever from Cash Cusaders Vanderbijlpark. My daughter purchased her youngest sister a watch for Christmas, and aaw that it doesn't switch. With the hustle and bustle I finally took it in where the extremely rude staff member told me tbat I had purchased a used watch and that it will have to be sent for repairs. The watch is not even one month old. If thia is how CC does business, I will kindly NEVER walk through these doors again!!
264 replies
Review Distribution
5 Star
1 (4.545454545454546%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
21 (95.45454545454545%)