Active since Oct 2019
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Watch out for AMA Promotions. We paid the full amount to them for their DJ service at our wedding for the 25 February 2023. They just didn't show up. We had e-mail confirmation from them which confirmed the date, time, event, songs ect. We phoned numerous times the Saturday but no answer from the DJ or the owner. My Father in law e-mailed them the following Monday, which their replay was "they were double booked". We booked and paid the deposit already on the 6th of July 2022. They only paid the full amount back to us a week after the wedding. A lot of important people missed our seremonie because of them, they had to rush for plan B so we can have music. We also missed a lot of photo's with these people. It is extremely unprofessional of this company to send e-mail confirmations and not to show up. Even not to phone back when they saw there were numerous missed calls. We will highly NOT RECOMMEND this DJ service to anyone.
Policy No. 4002952715 Frederick Blignaut On the 16th of March I was in a vehicle Accident, The "Impact Alert" in my car notified discovery of my accident. That system works 100% and no complain about that, really a good thing from them but that is where the good in Discovery Insure STOPS. On The 22 March I got an email from Discovery that Sindiswa Mbuthuma was handling my claim 2869157 and that my claim was registered and an Assessor was appointed to inspect my car. That was already 6 days after my accident. Heard nothing from her after that. When I phoned ones more to find out what is going on, I was informed by the consultant that I talked to that my Vehicle is been written off and won't be fixed. Did send her the requested documents, Copy of Natis and settlement letter from my Bank. Valid from 22 March to 30 March. After that no update or feedback. I phoned several times to find out and get n update on my claim with no results, always talking with another consultant and when asking to talk to her, she is always busy or on lunch. Didn't help leaving a message for her to call me back because she never did. Even talking to her team leader didn't help me. After talking with yet another consultant on the 2 April 2022 , Sindiswa asked for a settlement letter again in a email because the previous one expired. New letter was sent, valid from 2 April 2022 to 9 April 2022. No updates or feedback on my claim. On 5 April I got an email stated that my claim was Authorized. Got a document to sign for them to settle my claim. Did that within the next 45 minutes after that email and sending it back. Today, 11 April 2022, I phoned again to get feedback and was told by the consultant that I talked to that they didn't received the signed document. Send it again and hold the line till they confirmed that they received it. Now they tell me that I still need to wait for another week or two for them to settle my claim In my book, that is totally unacceptable for an insurer to take that long to finalize a claim. Frederick Blignaut 0843159955
Poor network cover or no signal at all. Had two Data contracts and most of the time shows " No Internet Connection". In January 2020 went to the Cell C shop at Hartbee****rt Mall to ask for help, they said the sim card is faulty and have to do a Sim swap. Has to wait 3 to 4 hours before switching the modem on and see if it is working, still showing the same. Then they referred my problem to their technical department for investigation. After a week and no feedback went back to the store to find out what is happening, was told that it is a Network problem and it will be fixed in April 2020. They give me a choice, wait till April or cancel my contracts. So I went the Cancel my contracts, way and had to pay an amount to be able to cancel. When taking out the the contracts I signed a agreement between Myself and Cell C. I will pay my monthly subscription and they will provide me with Internet connection. Did honored my part of the agreement by paying my subscription but Cell C failed to provide me with the internet connection, in other words, they didn't honored their side of the contract agreement. Why do I have to pay to cancel a contract that they failed to honor from their side. Apparently, all their contracts that consumers signed is only valet one sided, they don't have to honor the contract from their side and it seems to me that Consumers is misled. Never again will I do business with Cell C again or tell anybody to do so.
Yet Another Unhappy Flexi Club Member. Promises made in the beginning never materialized. First year try and doing a booking, was told my points is enough but had to paid in a cash amount to make the booking. Never was told about the Cash Account running in congestion with the points and both must be used to make a booking. Only on the third year I was able to make a booking, to my surprise, I could not get a booking in the time I want to go and had to move 2 weeks later. Then Flexi club phoned me with the conversion to the 7 year contract, Nice I thought, much more points a year to use for booking at better resorts, so I upgraded my membership, that was in July 2018. Then came the bigger problems, In January 2019, I apply for a student loan for my Daughter, was rejected by a all four big Banks, reason, I can't afford it. On further investigation on the matter I found out that Flexi Club had put me on ITC and that I'm R 20700 in arrears with my account with them. My Membership costs and the Levi costs is going of my bank account via Debit order. After numerous phone calls and emails the problem was apparently solved and got the student loan approved only in March 2019. I tried to cancel my membership and was informed that if I pay R 21000, they will start with the process. Didn't had that kind of money to do that, so keep on with the membership. Didn't bother checking my credit standing with ITC because I thought it was fixed in march after the student loan was approved. 8 October 2019 apply for a lease agreement with my bank to buy a new Bakkie, it was declined because on ITC, I was still in arrears with my Flexi Club account with R 20700. When trying to speak with a head of department at Club-sure offices, I'm just informed that they are not available because they are in a meeting. Asked for one to phone me back, never happened. Now I'm asking if there is someone that can assist me in cancelling that membership without costing me a arm and a leg.
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