GJ
Gian J
Active since Oct 2019
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Impossible to cancel
Second time im trying to cancel a vehicle. This time I want to cancel my one that I sold. I had the tracker installed for +- 4 years now. Now I want to cancel and get a new contract with the latest tech etc but to cancel I need to pay R2000 as im still in a contract after 4 years?? Last time they said I upgraded my tracker and they could not give me proof that I gave the go ahead. No I dont know whats going on?!
53 replies
1 month ago
Ilegal Software
I bought Adobe apps from them as it were cheaper that other shops. When I received the app and install instructions from the seller its basically a install then you have to disable auto updates then you need to install a crack to get it working. I went back to them ask for refund. They dont want to give a refund. highly *******. I am currently busy talking to Adobe legal team
0 replies
4 months ago
Bad bad service (Cant call it bad if there is no service)
I got a tracker 3 years ago. They called me a year ago and said they need to replace the unit free of charge as theres issues with this unit. I said its fine. Now I sold the car and want to cancel. they said theres a year left on contract. Crazy after I did not ask for a new unit. They said they wil get recording and its a month later. no one replies to me. Send so many mails. now I dont know how to cancel. Ive never seen any service like this
53 replies
15 months ago
Bad barista
Willow Bridge. They gave my 3 year old a baby chino that were so hot she burned her mouth. Screamed for 10 mins and not we sitting with blisters in her mouth. a Baby chino is for kids. Its the top part of the foam with some powder. Not super hot milk. We've been ordering over 40 baby chinos at different shops and never we had one like this. When they made the baby chino (which were on the system) they talked to each other as they did not know how to make it.
0 replies
64 months ago
BAD SERVICE!
I am trying to move a delivery date. First I called the first nr I got on their page when I put in my zip code then they put me through to another branch then that branch tell me they can not help me I should contact the cape town branch. This time i so iritated and saw theres a whatsapp line. Open whatsapped and startted the conversion. Its 2 days now and noboday came back to me. That chat is so useless. Then theres another chat on the site it self. Tried that one as well. Same story. YOU GUYS NEED TO WORK ON YOUR CUSTOMER SERVICE
0 replies
70 months ago
Excellent after service
Lets face it every sales person will always be nice and friendly to get a sale so you will always have good service till you get to the after service then you see the real service. With Wildman Cape Gate I had awesome after service with my pistol and they assisted me and sorted out my issue asap. Thanks Wildman Cape gate. You will always have my business.
0 replies
73 months ago
BAD SERVICE! Can not deliver what they sell.
So I moved from my current ISP to Afrihost just as I always get good service and I like afrihost. When I signed up for the 50mb fibre package I called afrihost and ask how this will works. They said I need to cancel with my current ISP and when they cut off I need to phone them and they will do the cutover on frogfoot's side then we will be offline. They said we could be offline for a few hours in that period. So my old ISP cut off at friday and I called afrihost to inform. I spoke to 1 guy and he escalated without any ticket number so I could not phone and follow up on this request. Phoned and mailed over the weekend and then they asked for everything again and so we wait again. Phoned Monday (today) and they created another ticket and said they escalated it again (the sme as friday) and we are STILL without internet. we are 4 people that cant work from home now!!!!
0 replies
79 months ago
uneducated, untrained staff. BAD SERVICE
So I saw the specials everywhere that if you open a account you will receive R1750 worth of vouchers. I phoned Edgars to find out how that works and how much I needed to spend to get that rewards. Thats all I wanted to know because im busy creating my online account to register. On the promp I choose 5 for the Thank you card. All they know is that I can open a account but could not give me any other information about the promotion. They said I should call "the new account department" so I called them to find out. That guy hold the line for 10 mins to find out about the promo and came back to me with" I dont know any information about this please go to the store" I am so frustrated by now and tried calling the cape gate branch. No answer after 5 calls. Edgards please train your staff and get people that can speak english. I will open my account at at Woolworth's or somewhere else.
105 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)