Active since Nov 2019
I bought an expired dip from woolworths lenz qaurter on the 06/02/2026 the dip has a Sell by: 28/01/2026 Use by: 31/01/2026. I am disappointed as I expect items on the shelf to be safe and within due date. Unfortunately this product could not be consumed. I left a review on their site 2 days ago and they did not acknowledge it maybe health inspectors should be sent out there
I would like to log a formal complaint regarding the service I have received from FNB. I was ****med through my virtual card, and the transaction reflected under the name Temu. I did not make any purchase from Temu. I have attached screenshots clearly showing the unauthorized transaction. Despite explaining this multiple times, I keep receiving generic responses from FNB advising me to “contact the merchant,” which is impossible because I did not authorise or make this purchase. I also received a response claiming that the money “did not debit my account,” which is incorrect, as the funds were deducted from my virtual card. I am extremely dissatisfied with the lack of assistance, lack of investigation, and the repeated automated responses that do not address my actual complaint. I am requesting urgent intervention, proper investigation, and feedback from someone who will actually review my case instead of sending generic replies. FNB advertises secure banking and support in cases of *****, but my experience has been the opposite. I expect a prompt resolution. Here's all the back and fourth case numbers REF:20251102_171004498 REF:20251104_155006408 REF:20251030_083305395 HP CARE 2025-3324749 / 6922404NF
It's been now two weeks later that fnb has been investigating my ***** case where money was taken from my virtual card without me approving the purchase and today I get this response Thank you for your inquiry about the debit of Temu on your account. We would like to confirm that this amount did not debit to your account. Once again, thank you for bringing this matter to our attention. Please accept our apologies for any inconvenience caused. Regards Zuki Zuki please tell me how it was not debited when I clearly sent proof from my fnb transactions it was debited This is by far the worst service I have ever received from such a supposed top bank I won't stop putting you in the lime light on how *********** your ***** staff are until I receive proper assistance and my money back
Money was taken from my account via a virtual card, I called the ***** department they had me fill out a dispute form 7 days later i receive a response from Ethlynne asking me to provide proof of the communication between me and the merchant and also proof in another form other than my FNB card after I clearly explained I did not do a purchase nor did I approve anything from my virtual card how can they not see on their system all of a sudden that I did not approve any purchase from my account FNB has the most illiterate *********** staff the only thing they good at is transferring you to a different department how can I ever trust FNB virtual card that they claim is so secure let alone FNB Again I want to make it clear I did not make any purchases the money randomly went off my virtual card without my approval.
I ordered on pick n Pay asap on Sunday the order was canceled and I still have not received my refund this is not acceptable and they not responding to my emails
Went to ocean basket the Glen the waiter sat us down, gave us a menu and left, we sat for over a hour to be served, we eventually got up and asked for a waiter and staff gave us attitude
I ordered an item on the 2nd of June and still have not received it I called on Monday spoke to a lady who said she will check and call me back before COB, no call. I called again today spoke to the lady said she will check and promised to call me back before COB once again no call! My order number is #82646 When you see this please refund me cause when I call in the lady will tell me "she will see if she can refund me and call me back" like she's been promising This is unacceptable customer service !!
I ordered an item on the 2nd of June and still have not received it I called on Monday spoke to a lady who said she will check and call me back before COB, no call. I called again today spoke to the lady said she will check and promised to call me back before COB once again no call! My order number is #92646 When you see this please refund me l cause when I call in the lady will tell me "she will see if she can refund me and call me back" like she's been promising This is unacceptable customer service !!
By far the worst courier service I have received, I made payment on my customs for my temu order but they still saying it's unpaid I am trying to chat to an agent to forward a proof of payment and an hour later and I'm still waiting for assistance, this is horrible
I'm so disappointed with the not "royal" but disloyal service of kingprice, I have always appreciated the quality of service provided however I was quiet surprised and disheartened to learn that my request for a premium discount was declined by Chester Heart, I have consistently made timely payments and had no vehicle claims demonstrating my reliability and low risk as a policy holder, it seems my commitment has not been recognized in this regard and given this I believe my request for a discount was reasonable and warranted
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