JC
Jacqueline C
Active since Nov 2019
7
Reviews
0
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Reviews
7 reviews10 months ago
We have been paying off on our bond since 2003 it is 22 years later and in the last 6 months we paid in R57500 and the bond amount only dropped with R11669
We have been paying off on our bond since 2003 it is 22 years later and in the last 6 months we paid in R57500 and the bond amount only dropped with R11669.09. we feel that there is something miscalculated. Went to the bank they only gave us a bank statement for the last 6 months and said everything is right. We need a proper explanation. Please note my email adress changed to jacque.calitz@evogroup.co.za. account number 219239894
53 replies
41 months ago
complaint
I put in a claim on the 28th of October and to today no feedback or payment received. I received an email to say they will get hold of me in 2 days but to today nothing. If you phone you speak to a consultant and then get cut off (3 times) I have had no joy form them
132 replies
63 months ago
Super happy
Thank you Chanelle Macey for going the extra mile for my client. Appreciate you and will recommend you anytime anywhere.
0 replies
72 months ago
leave payment on bond
On 08.04.2020 i send an email to ask for 3 months leave on my bond repayments. i received an email back stating it will take between 7 to 10 working days to get an answer. Reason for leave is my husband is unemployed and i am an estate agent and cannot work at the moment. I followed up on 17/4, 30/4 and 18/5 via email and also made 3 phone calls to them in that time. I was told that they have a backlog and i need to be patient. yesterday i phoned again and was told my bond has been handed over. I am not happy
210 replies
78 months ago
fraud
Still waiting. Just got email to say they have received my complaint
105 replies
78 months ago
Fraud
I have reported fraud on my account on 27 June 2019. I was told that it should take approx a week to sort out. Up until today no word, no phonecall nothing from the bank. Please assist
105 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)