GS
Giuliana S
Active since Nov 2019
6
Reviews
0
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Reviews
6 reviews1 month ago
HIRSCH MILNERTON DELIVERS
Thank you Hirsch Milnerton and specifically Ravin for promptly exchanging my dishwasher for a brand of my choice when I was unhappy with my original purchase. You wasted no time in delivering and installing my new dishwasher which is doing its job perfectly.
0 replies
11 months ago
Warm and friendly service by Jody at Centric Radiology
Thank you Jody at Centric Radiology at Blaauwberg Netcare Hospital for your helpfulness and for trying to find a solution for me today. It's so refreshing to deal with people who appear to genuinely want to help. Thank you.
58 replies
11 months ago
Great client service from Nelson
Client service agent, Nelson Mwale of Boncap, was so helpful and pleasant to deal with yesterday. Being new to Boncap, his smiling voice and enthusiasm together with product knowledge helped me find my way in the medical aid maize. Thank you Nelson, you are an asset to Bonitas
58 replies
21 months ago
Excellent service by Farber Coachworks
I chose Farbers in Montagu Gardens to attend to my Hyundai Venue repairs following a recent car accident. They promised delivery by a certain day. They were unable to deliver but they made sure I had a courtesy car delivered to my door with a smile. (My insurance did not include a courtesy car). Thank you for going the extra mile, both literally and figuratively. My car was as good as new when I did take delivery of it. Excellent workmanship and service all round! Thank you JP and team!
53 replies
46 months ago
Saya Recoveries do your homework
Saya Recoveries, please refrain from sending threatening messages to my cell phone number for funds that were paid a long time ago to Eskom. Please read your emails and revert to Eskom for your answers. We have told you repeatedly over the course of of many months that the money owed to Eskom was settled by the new owners of the property we sold. These new owners confirmed that they paid the outstanding money to Eskom which was for electricity usage incurred by them for failing to advise Eskom of the Move In when they moved in on 23 July 2020. In our attempts to resolve the issue we left a trail of emails which never got answered. Below follows confirmation from the present owners of the property that they paid the arrears amount. We also supplied the statements if you would kindly refer to the emails sent and the Eskom admin records. On Thu, Nov 4, 2021 at 10:23 PM Ielhaam Brooks <ielhaam.a@gmail.com> wrote: Good day, I can confirm that we (Mr & Mrs Brooks) are the new owners of the property 11 De Boerin Street Bothasig and took occupation 24 July 2020. Due to COVID there was a huge delay at the Deeds office and therefore the property was only transferred onto our name a few months later. I can also confirm that Ms Sabbatino did indeed terminate their Eskom account in August 2020 as per the email clearly stated below to Eskom. There was a delay with contacting Eskom regarding the "Move in" from our side. As a result, the account accumulated arrears. However when the "Move in '' was done I informed the consultant at Eskom that all the outstanding arrears should be transferred to me from the Sabbatino's account which will be settled by me and they confirmed that this will indeed be done. I'm sure Eskom's calls are recorded so if there are any issues around this, please contact Eskom to retrieve them. I have attached the statement Eskom sent me with the arrears amount, please peruse. I have also attached our latest invoice from Eskom which indicates that there are no arrears on the account as it has ALL been settled. I cannot stress more that this is likely an admin error made by Eskom. Why was the Sabbatino's account accumulating arrears if we've settled all outstanding payments? I can only assume that when Eskom did the "Move in", they moved the arrears to my account but did not remove it from the Sabbatino's account or there are 2 accounts running both for the same address which does not make sense at all. I trust the above is in order and urge that this matter is sorted as a matter of urgency. Kind regards, Ielhaam Brooks
58 replies
78 months ago
SANTAM YOUR DEFENCE IS WEAK
SANTAM, we've provided the death certificate showing cause of death to be non-cardiovascular and a statement by a medical professional confirming no prior medical history and yet you reject our claims. TIC, a specialist division of SANTAM, rejected our claims for my canceled flight and my husband's curtailed flight. We specifically used our FNB credit card to pay for these tickets in order to make use of the attractive travel insurance benefit that is so widely purported. Flights were booked in April this year and we were satisfied that we would be covered for any of life's eventualities. My healthy, active 81-year old mother took ill on 4th July and was hospitalised for a brain hemorrhage affecting her communication. Within days she had made a remarkable recovery and was admitted to rehab. Within 24-hours of being in this facility, she developed pneumonia due to neglect and had to be rehospitalised. Again, she recovered, and yet again she developed pneumonia. By the end of July, I canceled my ticket as it was becoming clear that my mother would require supervision once discharged from hospital. My husband would go alone. I submitted a claim which was rejected as my mother was still alive and over the age of 70 with a cardiovascular condition. I could accept this. My mother subsequently succumbed on 18th August from pneumonia as stated on the death certificate. Their policy wording stated that claims would not be honoured for the cancellation or curtailment due to the death of a family member older than 70 from a cardiovascular condition. Her GP confirmed no prior history of cardiovascular disease and the death certificate confirmed pneumonia and cardiac arrest - THE LATTER IS HOW WE ALL DIE BECAUSE OUR HEARTS STOP AND WAS NOT A CAUSE OF DEATH IN THIS INSTANCE. My mother had no prior medical history of a heart condition. Still, our claims were rejected - on what basis I do not know - I reiterate that cause of death was not cardiovascular in nature so on what grounds was this claim rejected. Why would Santam uphold their decision when the death certificate and medical history show otherwise. Is TIC just a frilly incentive masquerading as solid insurance cover because it is backed by a longstanding household name to give it credibility, used to entice you into booking holidays on credit that you otherwise couldn't afford, and when it comes to an actual payout they twist their policy wording to suit themselves? Or should the FNB credit card division rather revise their joint venture strategies and team up with companies who have a solid reputation for honouring their claims?
327 replies
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1 Star
2 (33.333333333333336%)