IO
Insaaf O
Active since Dec 2019
8
Reviews
0
Industries
Reviews
8 reviews40 months ago
Racism at the Galileo
I went to see a movie on Wednesday 4th January 2023 with my family. I had purchased 6 tickets. The movie and setting was amazing as it always is when we attend. Unfortunately there was a racist incident with my children and your staff member at Galileo. I was quite horrified and disgusted to see that racism exists amongst your crew member and when I approached him, he gave me his name Andre and I then learned that he is the manager. I would seriously look into this as I am sure it's not the first time. To give a quick summary: my daughters were sitting on the rocks and he approached then with an attitude saying they are not allowed to sit there. Now I was watching them the whole time so I could see what was going down. 2min later some white children were sitting on the very same rocks and Andre(Galileo manager) had just left them. So to test what I had a bad feeling about. I sent my daughters back to the rocks to sit on them. He didn't even wait 2 seconds to approach them and tell them to get away. I am purely disgusted with this. It's okay for white children to sit on the rocks and not okay for my colored Muslim children to sit there. Myself and my husband approached Andre and his whole attitude changed as he then realised that we had been watching our kids the entire time. I will never allow my kids to be disgraced like this. We should be living in a racist free country but yet racism still exists and at such a prestigious place. This was Unfortunately very very upsetting. I hope that the Galileo and it's staff members Andre in particular are addressed about this and that this never happens to any other children ever again purely because they are not white.
0 replies
48 months ago
Sanlam practices unlawfully
Sanlam has really been unlawful. My late Father had taken out an Education Plan with Sanlam ensuring that her school fees and education will be take care of when he is no longer with us. He passed away in 2020 and upon claiming from this Policy the 1st year we have been having a tough time getting Sanlam to pay her school fees and books as they should. Now this year they have only paid a contribution towards her school fees which was not the agreement and what we were told upon informing us her school fees should be paid 100% and books. My mom is still waiting for books money which she had to come up with on her own and registration fees which she has been waiting for a couple of months. Sanlam keeps promising to make payments for every call that we make but not 1 payment. I am disgusted with the fact that this is how they deal with clients and claims...I will never even consider Sanlam for anything ever again. I have contacted Sanlam 2 weeks ago and was told some1 will call within 48hrs. I'm still waiting for a response.....
444 replies
57 months ago
Telkom has terrible communication service
I am quite disappointed with the service Telkom has rendered. I applied for Fibre in March of this year already as I am currently using LTE, my application was processed and i was told that installation would only happen in June, it's now July 28th 2021 and i have received no communication as to what is happening and when I will be able to switch to Fibre. I have tried to contact the sales agent, but no success. Iv been telkom customer for 2 years, I dont know why the service is so terrible, any form of communication with customers is acceptable but no communication is terrible service.
0 replies
57 months ago
Never support Falco Milano
I bought a pair of sunglasses last year November 2020. In April they broke and I took it in to the Falco Milano Access Park Branch, Cape Town. It's now 3 months later and till.today nobody has contacted me with the whereabouts of my sunglasses. Iv been to the branch thrice but yet nobody can find my sunglasses, its seems to have gone missing. How is this my duty to contact them everytime to find out what is happening? I feel my sunglasses should be replaced and it shouldn't take so long to get back to me. FALCO MILANO'S service is terrible and I would never support this brand ever again, terrible service and terrible products. Up to this day I haven't received an apology for the loss or breakage of my sunglasses.
124 replies
67 months ago
Woolworths food quality has dropped tremendously during the last year.
I recently went to Woolworths kenilworth centre. I bought some groceries and am very disappointed in the Woolworths quality of products. I have always held Woolworths foods above all other products as the quality is usually the best and always fresh. Unfortunately this has not been the case as of recently. I had bought 2 instant custardswhich was on special for R40 and a Malva pudding as well as some vegetables. The vegetables was not as fresh as they should be, the Malva pudding was completely dry which was very unusual and dissapointing as it's quite expensive. The custards was both opened and both was as runny as water. This is not what I pay for from Woolworths and I then emailed there customer services. I sent the barcodes and everything that they requested. It's a week later and I have yet to receive a response. Woolworths services is not what it used to be and the quality of products has dropped. I might as well shop elsewhere where the products are cheaper and of the same standards. I paid for Woolworths standards but never received it.
0 replies
68 months ago
Capitec is not a trustworthy Bank. Fraudulant purchases made from my account after midnight.
I was charged at 2am this morning for two purchases. Both purchases mirror purchases from 2 days ago. 1 for R607 and 1 for R296. I now have no more money in my account. I dont trust Capitec Bank at all. This is the second time in 2years that there is fraudulant acivity on my Caputec Account. If my money is not returned by today I am going to close this Capitec Account. I will never trust my salary with this account. Capitec is not a trustworthy Bank.
159 replies
69 months ago
UberEats charged me R812.40 and never delivered my food.
I am so fed up with Uber Eats...I dont think I am going to continue using the app anymore. On Monday 24th August 2020 I ordered 6 pizzas from Mehanos on UberEats. The charge immediately went off from my bank account for R812.40 but then soon after the order jus dissapeared from the app. I never received any food. I called Mehanos and they said that they never received any order via UBerEats. I then contacted UberEats the very next day because I thought maybe the money's will be reversed by the next morning. They got back to me the evening by saying that I should contact my bank as it's not their fault. What the hell? I used UberEats app and was charged by UberEats for food I never recieved. It is the 25th August today and still have I recieved no money back or an apology from UberEats. This is frustrating and honestly terrible service. I have been using the app for a long time and have always had either food missing, late or cold. Most times when the items r missing I just tend to leave it because it's a whole process with UBerEats. The fact remains is that I was charged by UberEats and not by my bank. Why in Gods name is it anybody else's fault besides UberEats? Not even an apology was received until today.
0 replies
78 months ago
Capitec is the worst Bank ever!
Capitec Bank is really disappointing.....I had a fraudulant online purchase on my account in September...I immediately went to the bank to stop it as I recieved an SMS. My incident was logged and I was told that it will take 2-3 weeks for the investigation to take place. I have been in and out of Capitec for the last 4months and everytime I am just told that they are still busy with the investigation. Now the money is laying with Capitec and not whomever the receiving end is of the fraudulant purchase. This means that Capitec has my money and doesnt want to give it back. I went to the bank again today and was shoved around from 1 consultant to the other. Then they called the help desk and they too could not give me any feedback as to whether or not I will be getting my money back. I have gotten no phone calls or updates in the last 4months. This is quite ridiculous and even there client services could not help me in any way. I advise nobody ever to bank with Caputec as there service is terrible!!!!!! And their staff does not have any idea of how to deal with customers! There client services line doesnt even help clients! What's the point of having a client services number?
166 replies
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