MS
Mologadi S
Active since Dec 2019
18
Reviews
0
Industries
Reviews
18 reviews23 months ago
Disappointed Loyal Client
I am not happy with the assistance that I received and I would like to request that you escalate this. I received the pan with no leaflet on the instructions of use or how to care for it. I have not used the pot more than 3 times since I have been a loyal client for years having bought more things on Takealot than anywhere else and I have never experienced such poor service. It took a week to get a response and I had to send an email requesting feedback. Now instead of you advising on the question that I put to you, you told me another thing. I am not happy with the service that I received.
0 replies
29 months ago
Customer Centric Service from Annelise and Liam
I always look forward to going to PnP Cavendish because of the outstanding customer service that I get from Annelise (Sunshine) and Liam! My daughter absolutely adores Sunshine and she will always get a hug from her. Please extend my sincere gratitude and appreciation to the both of them for making my day every time I visit PnP Cavendish. I always look forward to visiting PnP Cavendish because of them and I want to also appreciate the store for solving the pricing issue that they had. Its been a couple of weeks now and I have not experienced any challanges. Thank you!
56 replies
31 months ago
Pick n Pay branded Pretzels
Pick n Pay Claremont ( Mont Clare Building) Cape Town should work on their shelving issues. I wanted to buy a packet of 500g Pretzels and at the till it registered it for R80 something odd while on the shelve it was R50 something odd. I told them that the price does not reflect the one that I saw on the shelve, the lady that was packing went to check the price and came back with a little attitude (but that is a complaint for another day) and said that its not for that particular size pack that I took. The supervisor came and wanted to void it because I was not prepared to pay R30 more and the lady that went to verify the price told her that the price is for 500g packet (the same size that I wanted) The supervisor went to check and came back to tell me that the particular price is for Pick n Pay branded pretzels and it is apparently sold out. I asked her why are all the packets packed underneath where the price tag is R50+ and not the accurate price? I checked on the website there is no Pick n Pay branded pretzels. I feel I was sold this story in order for them not to price correct as they should. I was not even given an apology.
390 replies
37 months ago
Beware of PnP Cavendish
Pick n Pay Cavendish must be the worst Pick n Pay honestly! This is probably the 4th time in the psst month that I have had issue. I now literally have to check my slip before I leave because I do not trust them to get it right. If it is not an issue of getting the wrong price I am charged for something that I did not buy. It's an inconvenience having to return for a refund and waiting in a queue to be assisted. They now probably know me - yet one way or the other they get it wrong. I don't even want to behind to complain a bout the service or lack thereof! I am certain alot of people are getting ********** because they don't check their slips!
106 replies
39 months ago
Absa a Champion for Customer Centric Service Experience
Thank you Absa, and Pravesh in particular together with the Area Manager that is taking care of Absa Thulamahashe as well as Thulamahashe Branch Manager Ausi Zoe. Thank you for reaching out and assisting me. I have honestly experienced Absa's Customer Centric Service. Thank you once again. I am happy to be an Absa Client once again.
56 replies
39 months ago
Goldwagen Nelspruit
I called to find out if the WhatsApp is being attended to as I had sent a text requesting a quotation. Instead of getting the confirmation that I needed the person that took my call was rude and sounded irritated. I really did not appreciate his attitude. In future, if Goldwagen Nelspruit does not want to take calls maybe they should rather update their WhatsApp and send an autoresponse message advising on the turnaround time.
0 replies
39 months ago
Absa ripped me off
My account was dormant and I came to reactivate it. I deposited money into the account and they debited R1300. No one ever told me about this
180 replies
41 months ago
Disappointed and inconvenienced
I am not only disappointed that I missed the 40% Black Friday promo but I was also inconvenienced. I went to Cavendish Mall on Saturday and purchased Clear Gem Glasses. I still wanted more but that was the last stock that they had. I requested that they check where I can get and advised that there is 11 at V&A Waterfront. They tried to contact them in order to request that they hold the glasses for me, cavendish was unable to get hold of them but they promised to try again, I left my contact details in store. I arrived at V&A Poetry only for Precious to tell them that they “sold” some today and others are broken this is after spending 15 minutes plus waiting while they were checking in the store room. The only option was now for me to go to Somerset Store. I took time and spent money to come to V&A only to be told that they do not have stock. Now I am not able to go to Somerset and the 40% Black Friday promo ends today. I wasted my time + money and I did not get what I wanted.
0 replies
41 months ago
Feeling let down!
Mac Cosmetic will dangle you a carrot and once you take the bait they change the story. They offered 3 complimentary gifts if you bought 3 items and the complimentary gift that I selected did not give the option to choose my shade. I only saw on the invoice that it preselected a shade different from the one I use. I contacted Mac Cosmetics via WhatsApp and they told me that the complimentary gift is only for certain shades and there is nothing that they can do. I have the following options: Kindly note that is why we offer several types of gifts I am very sorry. You will have 2 options if you no longer desire the parcel: - refuse it upon delivery and it will return to our Warehouse. Please be so kind as to inform us of this, once it happens, so we can assist further. - in case you receive the parcel, you can contact us so we can assist the return of the parcel. As well if this happens please contact us so we can assist further. It would have been great if it specified that this complimentary gift is only available in the following shade. Firstly, what will I do with 2 complimentary gifts that I cannot use because it is not in my shade? Secondly, why is it not possible to change my selection to complimentary gift that I can use? I am really disappointed
0 replies
42 months ago
Samantha Mlotshwa | The reason why I would fly CemAir again!
It was my second time flying CemAir but definitely left me wanting to fly with them again. Apart from the minor challenges with delays and almost missing my flight it was honestly the most pleasant flight experience that I have ever had! Please extend my sincere appreciation and gratitude to the 2 ladies and gentlemen that were at Gate E10 for flight 5Z 0816 to Cape Town today! I would also like to extend my appreciation and gratitude to Samantha Mlotshwa! Thank you for the excellent customer service that you showed me and everyone else! Thank you for your customer-centric service. I will definitely Fly CemAir again - Just because of you! May you continue giving the best of you. The flight was not only pleasant but it was also memorable and that is because of you! Imela
0 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
1 (5.555555555555555%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (72.22222222222223%)