RV
Riekert A
Active since Dec 2019
26
Reviews
0
Industries
Reviews
26 reviews1 month ago
Accommodation gone wrong
This past weekend I planned a trip to Durban I booked on booking. Com and the establishment that I booked was bona manzi number 8 I paid in full R1377 early Friday morning and the booking was confirmed when I arrived in Durban on Friday afternoon I contacted the host to get the keys then the host tells me the following sorry, the property is suppose to be closed for any reservations. Please request a cancellation from booking.com.I had a bugetnto work with and suddenly had to find a alternative accommodation I was left with no means of getting my money back or assistance for another place then Im told I must wait for 7 to 12 days for my money how is that my problem if there is a lack of communication or updates between the host and booking.com I want my money or else I will involve the consumer protection act and take legal steps since I was left stranded because of this company and host.
0 replies
18 months ago
Bad service
I did a application for credit last week I was told I could by for 60 000 I selected the items I wanted next thing you know Im told about they are waiting for OTB like how should I know what the hell that is until now no feedback Today I decided to contact the customer care line where by they said they CANT assist me by doing a follow up I should call the branch myself WHAT KIND OF SERVICE IS THAT to be told call them yourself no sense of customer service.
53 replies
19 months ago
Bad
I APP**** FOR MY TWO POT SAVINGS ITS BEEN 25 DAYS SINCE I HAVE APP**** STILL NO FEEDBACK ON HOW FAR MY CLAIM IS WHEN YOU CALL YOU ARE PLACED ON HOLD WITH NO ANSWER WHEN YOU SEND E MAILS THERE IS NO REPLY SO WHATS THE USE OF OFFER8NG A SERVICE BUT YOU DONT DO ANYTHING TO ASSIST
106 replies
37 months ago
Account stil reflecting on credit report
Good day I paid up my account last year 2nd of June 2022 and closed the account I also received my paid up letter from Edgars but the account is still reflecting on my credit report almost a year later.When are you planning on removing it!!!!!!!
0 replies
58 months ago
Bad service
Today is day 6 since my fnb banking card was taken by one of your atms when I cancelled the card they said it would take three to five working days for my new card and yet nothing I havent even heard from the courier company for delivery but when I check my statements the R120 for a new card is already taken how is this fair I must struggle to access money I feel like canceling this account !!!!!!!
159 replies
58 months ago
Rotten salad
Bought a salad from romans selcourt towers it was disgusting the leaves was all sogy I couldnt even eat it you will never see me again as if the salad was frozen
0 replies
60 months ago
Faulty watch
I bought a polaroid PA70 watch in december two weeks ago the back cover went faulty we took the watch to makro where we bought it friday I fetched the watch now the screen is loose how does this work really no value for money I will NEVER recommend Polaroid to any one what should I do now since you cant even put the watch back to gethet properly?????
0 replies
63 months ago
Bad service
I moved from ABSA to FNB on monday I received an e mail to switch my debit oders to my new account I have been calling and sending e mails since I do not want to switch them they must stay with my absa account and NOT move to my FNB account but seems like I made A MISTAKE moving to FNB hoping for better service since nobody wants to help me at all....SOOOOO. DISSAPOINTING!!!!!!!!!
122 replies
66 months ago
Bad service
Good day I raised a complaint regarding money taken from my account on the 28 th of October I also complained on this platform this lady gave me feedback that 50 % would be paid back to me since saturday the 31st of october until today the 2 nd of November she has not came back to me via e mail or answering her phone nor has the money been paid back into my account this was the person assisting me dus far Nthabiseng Sibande Specialist Case Manager Customer Value Management T +27 11 501 6350 F +27 861 777 028 E Nthabisengmo@absa.co.za now I must suffer at home because of bad servise from customer service thats unexceptable!!!!!!
109 replies
67 months ago
Stolen money
I have a very concerning issue I opened a new absa saving account , account number 9360163282 an amount of R3204.68 was duducted from my account without my knowledge or concent if this matter is not resolved today I will be going to the small claims court and the consumer protection act.
162 replies
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2 Star
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1 Star
26 (100%)