Active since Jan 2020
Despite giving 30 days notice to terminate/cancel my 2 MTN Contracts ending in December 2023 and February 2024 I was still debited in March 2024. I have emailed, received calls and actually all instructions have fallen on deaf ears. From the start of Written email cancellation requests in accordance with their Customer Care Centre backed by emails from said Centre NONE of the instructions have been followed through. To top it all I was debited with a further 50% on the March 2024 Debit Order. Now I'm being told that my Bank can only put a temporary Order on future deductions and MTN must cancel the Debit Order instruction from their side. I ask you with tears in my navy blue eyes (they're brown) what are the chances of that heppening when it has taken since November 2023 to get nowhere!!!!!!!
Pity the ratings cannot be no stars! Booked a short MSC Christmas Cruise from Cape Town to Namibia way back in October. We were issued our cabin tickets and vouchers nearly three weeks ago, On inspection we had been allocated the wrong cabin as we had booked a Bella Oceanview and were allocated an obstructed Ocean view (a lifeboat!!!). We have been caught in a blame game between Flight Centre and MSC Cruiseline. But the bottomline is we have not received what was paid for nor new vouchers for a change of cabin. These vouchers are important as they need to placed on luggage and loading onto the ship. My question - three weeks have passed and two pensioners are beyond frustrated at the complete lack of service. Very hard to complain about the service when there is NONE. I travel rather extensively and this will be the first and last dealings I will have with Flight Centre Gqeberha. Never, ever again!
Shocking service at The Verandah Restaurant last night! Food and presentation - 100% Service and Staff - 1% Took over an hour and a half to receive ONE pizza. Seems everyone was being served before we finally got to have the pizza at 9:30pm and paying for it at 9:57! This despite arriving just after 8:20pm! Shocking!
Had Openserve/Telkom migrate me from ADSL to Fibre yesterday. It took them 2 months to finalise the Order! During that time my Internet was throttled. A new Router and Fibre box was installed. The D-Link out the box Router has now been found to be faulty ONE Day ONE!!!! Day after installation and I have been requested to take it to my nearest Telkom branch to get it checked before they will send a technician! Or repair it! ONE Day/Same Day after installation. It didn't work yesterday and I was told to wait 24hours!! I cannot complain about the service because there is NONE! Zero! NOTHING!!!!!!!!!
Edgars Accounts and their Non Service delivery on all sides!!! Edgars no longer sends Statements!!! Try go online and get them sent to you - that's a joke!!! Do not even bother with emailing them. Their 0860 number gives you the run around!!! Trying to cancel my Account and their ?!*! Club and not received any communication.
Ordered and Paid for a Nintendo Switch on the 06.12.2019. Still "processing" the Order and NO delivery to date 13.01.2020 NOR has their been any communication regarding delivery. Unacceptable!!! My Special Needs grandson was disappointed for Christmas!!! Think the name should be changed to Worst Deals Warehouse.
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