Melany M's Profile | Hellopeter

10 months ago

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

I have contacted GoToGate NUMEROUS times and they are copying and pasting the same nonsense email evrytime I submit my documents as instructed. I'm done with their runaround! I’m extremely disappointed with my experience booking a Qatar Airways flexible ticket via GoToGate through Booking.com (Ref: OCWRXP). What should have been a simple date change turned into a stressful, expensive, and dangerous ordeal: ✅ I paid for a flexible ticket and received confirmation after requesting a date change (7 June → 1 June 2025). ❌ At check-in, Qatar Airways said my booking was invalid — no ticket found. 📞 I called Qatar Airways twice (as advised by GoToGate). They promised a payment link. No link ever arrived. 💳 I was forced to pay ZAR 5,730.00 directly to Qatar Airways on 1 June just to fly home. 💢 Booking.com and GoToGate kept redirecting me. No proper resolution. The website crashes every time I try to submit a formal complaint. 🔴 I suffer from claustrophobia and have a history of TIA (mini-stroke). I was assigned a middle seat between two sleeping passengers on the long-haul leg (Doha to JHB), despite my condition. No help, no support, no care. 💥 I demand: A full refund of the R5,730.00 A formal apology Compensation for the emotional distress and medical risk Fix your broken systems so this never happens again This experience was completely unacceptable. I’ve already lodged a complaint with Qatar Airways and will escalate to consumer protection bodies if this is not resolved urgently. Melany South Africa 🇿🇦 #GotogateComplaint #FlightFail #TravelResponsibly

0 replies

booking.com

10 months ago

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

I have contacted GoToGate NUMEROUS times and they are copying and pasting the same nonsense email evrytime I submit my documents as instructed. I'm done with their runaround! I’m extremely disappointed with my experience booking a Qatar Airways flexible ticket via GoToGate through Booking.com (Ref: OCWRXP). What should have been a simple date change turned into a stressful, expensive, and dangerous ordeal: ✅ I paid for a flexible ticket and received confirmation after requesting a date change (7 June → 1 June 2025). ❌ At check-in, Qatar Airways said my booking was invalid — no ticket found. 📞 I called Qatar Airways twice (as advised by GoToGate). They promised a payment link. No link ever arrived. 💳 I was forced to pay ZAR 5,730.00 directly to Qatar Airways on 1 June just to fly home. 💢 Booking.com and GoToGate kept redirecting me. No proper resolution. The website crashes every time I try to submit a formal complaint. 🔴 I suffer from claustrophobia and have a history of TIA (mini-stroke). I was assigned a middle seat between two sleeping passengers on the long-haul leg (Doha to JHB), despite my condition. No help, no support, no care. 💥 I demand: A full refund of the R5,730.00 A formal apology Compensation for the emotional distress and medical risk Fix your broken systems so this never happens again This experience was completely unacceptable. I’ve already lodged a complaint with Qatar Airways and will escalate to consumer protection bodies if this is not resolved urgently. Melany South Africa 🇿🇦 #GotogateComplaint #FlightFail #TravelResponsibly

0 replies

Gotogate

10 months ago

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

I have contacted GoToGate NUMEROUS times and they are copying and pasting the same nonsense email evrytime I submit my documents as instructed. I'm done with their runaround! I’m extremely disappointed with my experience booking a Qatar Airways flexible ticket via GoToGate through Booking.com (Ref: OCWRXP). What should have been a simple date change turned into a stressful, expensive, and dangerous ordeal: ✅ I paid for a flexible ticket and received confirmation after requesting a date change (7 June → 1 June 2025). ❌ At check-in, Qatar Airways said my booking was invalid — no ticket found. 📞 I called Qatar Airways twice (as advised by GoToGate). They promised a payment link. No link ever arrived. 💳 I was forced to pay ZAR 5,730.00 directly to Qatar Airways on 1 June just to fly home. 💢 Booking.com and GoToGate kept redirecting me. No proper resolution. The website crashes every time I try to submit a formal complaint. 🔴 I suffer from claustrophobia and have a history of TIA (mini-stroke). I was assigned a middle seat between two sleeping passengers on the long-haul leg (Doha to JHB), despite my condition. No help, no support, no care. 💥 I demand: A full refund of the R5,730.00 A formal apology Compensation for the emotional distress and medical risk Fix your broken systems so this never happens again This experience was completely unacceptable. I’ve already lodged a complaint with Qatar Airways and will escalate to consumer protection bodies if this is not resolved urgently. Melany South Africa 🇿🇦 #GotogateComplaint #FlightFail #TravelResponsibly

0 replies

Nimble Group

32 months ago

Harassment of collection for money I don't owe

I have hust about paid up an account and out if tge blue, it shows on your system that I owe nearly 5K on a new account with same creditors!!! What the hell. I have sent your team, Jayde a message to fix this error. I hope you correct this immediately. I will report your team to the ncr for harassment as well since they constantly call me. I have blocked your number and have requested numerous times to contact me inky via email due to this constant calling.

131 replies

Bloom

49 months ago

Nicole at Bloom is the best call centre agent I've dealt with in the insurance space

I sent a website req today for a quote for hospital/funeral plan and received a call from Nicole within 5-10 Min where she did a proper analysis of what I needed. She was professional, friendly, patient and funny. Appreciate her service and gladly signed up for their gold standard package. She made me feel happy to give over my money 💸. That's great talent

53 replies

Motor Finance Corporation

76 months ago

My car was paid for and settled in April 2019. I have sent proof of payment a million times. Still no registration papers received and lawyers calls continue

Hi there @mfcsouthafrica @nedbank My car was paid for and settled in April 2019. I have sent proof of payment a million times. I even had the company who did the payment for me as I was on debt review send the correspondence and proof of payment to MFC too. I have visited the Edenvale branch in person who also sent the said proof to MFC in Pretoria. To date, I have MFC lawyers demanding payment from me. I should have received my registration papers as well as been credited for additional money I have paid in to prevent them from repossessing my vehicle. Today I received another call from the attorneys asking for payment. The lawyer has given a telephone number for MFC and no one answers the line. Her advice is to go to the MFC branch in Pretoria but I cannot find an address???? Someone please help me before I lose my mind!!!! 082 564 0250

234 replies

Melany M

Reviews

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

GoToGate & Booking.com Caused Flight Chaos, Out-of-Pocket Charges & Medical Risk – Ref: OCWRXP

Harassment of collection for money I don't owe

Nicole at Bloom is the best call centre agent I've dealt with in the insurance space

My car was paid for and settled in April 2019. I have sent proof of payment a million times. Still no registration papers received and lawyers calls continue

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