DN
Denishnie N
Active since Jan 2020
5
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Reviews
5 reviews67 months ago
Life - Roseacres Best Nurses in the NNICU Department
I recently delivered my son prematurely at Life Roseacres Hospital, being a first time mum this is an extremely difficult situation to be in, but the nursing staff at Roseacres is absolutely amazing. They provide the best care to the babies in the ward and are truly God sent. They have made an awful situation a whole lot better just by being as caring and loving as they are. Every nurse in this ward are such beautiful people they are amazing with the babies and the parents, always giving hope and staying positive. They TLC is truly one of a kind. We love the nurses and truly value them and the incredible job they do.
53 replies
68 months ago
Worst Bank
Worst bank to bank with, daylight robbery... I have a premier cheque account with FNB, which i pay premium charges for, and despite paying a fortune on bank charges i have to spend a fortune on airtime to call and be transferred in cycles to have a debit order reversed which i never authorised to even begin with only to follow all the prompts and be transferred to someone who doesnt even reverse my debit order. truly the worst bank ever i cannot understand how anyone can bank with them. I am closing my account and switching banks.
53 replies
71 months ago
Absolutely Pathetic Service and robbery - MotorServ
I purchased a Mahindra Bolero on the 20/03/2019 from Mahindra East Rand, at the time of purchase I was sold an unlimited kilometer service plan by Mahindra East Rand from MotorServ. My vehicle had been serviced timeously since purchase. My vehicle is currently overdue for service however to date MotorServ is yet to authorize my service claim. I had emailed MotorServ my service claim on the 10/06/2020 when my vehicle was doing 48,430km and after 2 days of not receiving any feedback, I called MotorServ, I was informed by reception that she was unable to contact her boss but that she would pass my message to him. I sent a follow up email the same day - 12/06/2020 after I had still not received authorization nor any feedback. I called Mahindra East Rand on 15/06/2020 as I had still not received any feedback and had by this time been informed by MotorServ reception that only her boss and her worked at MotorServ and he was unreachable and there was absolutely nothing she could do to help me. I spoke to Cyndy at Mahindra whom advised me that all their customers were having the same issue and that this was escalated to Mahindra SA. After numerous emails and telephonic conversation still nothing had been done by neither Mahindra nor MotorServ, I contacted Warren - managing director at Mahindra East Rand on the 22/06/2020, Warren now informed me that i should book my vehicle in for service and pay for the service in cash, to which I replied that I have purchased an unlimited service plan and paid for this in cash after a back and forth with Warren I was told that i had purchased the service plan from MotorServ and not Mahindra and he was not willing to assist me any further, in my defense the motor plan was sold to me by Warren of Mahindra East Rand and now he sits back and tells me that it is not his problem if the company he vouched for is in financial problems. I will definitely not purchase any vehicles for Mahindra again nor would I advise anyone else do. Mahindra East Rand is quick to sell you a vehicle and add-ons but at no point do they take responsibility for their actions, Mahindra East Rand & MotorServ and the employees including the managing director do not know what customer service is and are absolutely pathetic in servicing their customers. I am taking legal action against Mahindra East Rand and MotorServ respectively.
0 replies
71 months ago
Absolutely Pathetic Service and robbery - Mahindra East Rand
I purchased a Mahindra Bolero on the 20/03/2019 from Mahindra East Rand, at the time of purchase I was sold an unlimited kilometer service plan by Mahindra East Rand from MotorServ. My vehicle had been service timeously since purchase. My vehicle is currently overdue for service however to date MotorServ is yet to authorize my service claim. I had emailed MotorServ my service claim on the 10/06/2020 when my vehicle was doing 48,430km and after 2 days of not receiving any feedback, I called MotorServ, I was informed by reception that she was unable to contact her boss but that she would pass my message to him. I sent a follow up email the same day - 12/06/2020 after I had still not received authorisation nor any feedback. I called Mahindra East Rand on 15/06/2020 as I had still not received any feedback and had by this time been informed by MotorServ reception that only her boss and her worked at MotorServ and he was unreachable and there was absolutely nothing she could do to help me. I spoke to Cyndy at Mahindra whom advised me that all their customers were having the same issue and that this was escalated to Mahindra SA. After numerous emails and telephonic conversation still nothing had been done by neither Mahindra and MotorServ, I contacted Warren - managing director at Mahindra East Rand on the 22/06/2020, Warren now informed me that i should book my vehicle in for service and pay for the service in cash, to which I replied that I have purchased an unlimited service plan and paid for this in cash after a back and forth with Warren I was told that i had purchased the service plan from MotorServ and not Mahindra and he was not willing to assist me any further, in my defense the motor plan was sold to me by Warren of Mahindra East Rand and now he sits back and tells me that it is not his problem if the company he vouched for is in financial problems. I will definitely not purchase any vehicles for Mahindra again nor would I advise anyone else do. Mahindra East Rand is quick to sell you a vehicle and add-ons but at no point do they take responsibility for their actions, Mahindra East Rand and the employees including the managing director do not know what customer service is and are absolutely pathetic in servicing their customers, when they make mistakes or advise you incorrectly they step back and tell you that its your problem and you must fix it. I am taking legal action against Mahindra East Rand and MotorServ respectively.
0 replies
76 months ago
Patetic Service at Premium Prices
Pathetic Service. I have 3 tracking units in 3 of my vehicles, I have received a letter advising me of a yearly increase on which it lists only 2 vehicles. The vehicles listed on the letter and on my monthly invoices differ, the vehicles listed on my monthly invoices I do not own. I have recently sold a vehicle and require the tracking unit installed to be de-installed and reinstalled in a new vehicle purchased, I also require any additional unit however my business is not valued at Netstar. I have called Netstar and spoken to Michelle the lady handling my account and was told she will call me back regarding my queries to date I am yet to receive that call she went on to further lie that she never spoke to me. I have emailed Escalations Retentions and Goodwill, stating that I was going to move the business to cheaper better service provider, which to date I have not received any feedback. I have called in and spoke to Ntombikayise Mashigi and stated same as well as requested proof of my contract with Netstar and advising her of my decision to change service providers and I am yet to have feedback from her. They offer pathetic service and charge premium prices.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)