LM
Lesego M
Active since Mar 2020
16
Reviews
0
Industries
Reviews
16 reviews21 months ago
Horrible service & *********** people
Horrible service with *********** people who do not know what they are doing. I have an emergency where my son needs data, however I've loaded 3 times and the data is not showing... since 8 this morning my query has been escalated with no feedback after I was told by the 1st consultant that ot would take 10 min..Then the 2nd consultant by the name of Thelma Sibeko dropps my call after asking to speak to the manager...
0 replies
57 months ago
Horrible service
I am still waiting on the fraud department to get back to me regarding my 3 claims, I still get emails to say that someone will call me back but that does not happen. I put a claim through for 3 amounts, however nothing has been done, I did request for my matter to be escalated further regarding the refuted outcome that was sent out for one claim, what about the others?
53 replies
57 months ago
Please sort my issue out
I need my query sorted out please, I am not accepting the feedback I received for the following case number 4160780NF. I was called by a consultant who advised that they will take the matter further. Refuted is not what I'm expecting as I trust the bank with the little that I have. I don't know if this is because I'm not a high profile client
53 replies
57 months ago
Horrible service
I logged a fraud case on the 15th July 2021 and was told that it was not possible to refund my money, I have been having issues with my money disappearing from my account for over a year now, maybe after 10 years of using this bank I should change banks. I need this to be reviewed as I constantly need to move money out of my account, I have since been promised a callback which has been a lie too
53 replies
57 months ago
Disappointed
Really not fair how Fruad does not really help wneh you've been scammed even when you've been a loyal customer for years
0 replies
57 months ago
Horrible service
I handed a claim on the 15th July 2021 for fraud on my debit card and still have not received any feedback after I was advised it will take 7 days. 0685214802 8812301152088
53 replies
60 months ago
disgusting service
I would like to say I am very disgusted with the service I received today from Uber Eats and McDonald in Parktown. I placed an order today and was tracking the order. Next thing I get a notification that my order was cancelled without my consent or a call from the delivery guy or store. I then received an email from uber Eats stating that they have refunded my account and the fund will only be in my account within the next 5 working days. I will not except this , I want my food today or my money today. I did not authorize for any order to be cancelled . McDonald Parktown, Johannesburg
0 replies
60 months ago
Disgusting experience
I would like to say I am very disgusted with the service I received today from Uber Eats and McDonald in Parktown. I placed an order today and was tracking the order. Next thing I get a notification that my order was cancelled without my consent or a call from the delivery guy or store. I then received an email from uber Eats stating that they have refunded my account and the fund will only be in my account within the next 5 working days. I will not except this , I want my food today or my money today. I did not authorize for any order to be cancelled
53 replies
63 months ago
Horrible service and empty promises
I reported a fraud case on my debit card and was told it would take 7 to 10 working days but it's been 15 days now and no feedback....
56 replies
63 months ago
Pathetic service
I sent a query last week and was promised feedback within 48 hours and to date I'm still waiting. Pathetic service
0 replies
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3 Star
1 (6.25%)
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1 Star
15 (93.75%)