CC
Claudette C
Active since Mar 2020
7
Reviews
0
Industries
Reviews
7 reviews38 months ago
WHY DO COURIERS OR PEOPLE USE THIS COMPANY?????
Wow we cannot complain about service because they are so slow. A tortoise is faster. I got a sms the 10th March 2023 at 9am package will not be delivered today. At 2pm got another sms pacakage will be delivered befor 5pm business day. GOT NO DELIVERY. Monday I phoned them to find out thst the system does that. Was told delivery will be on Tuesday 14th March. I phoned again at 1.30pm on Tuesday to be told it is out for delivery. Driver phoned me +-30minutes later and I was told he has a problem with his truck. Now I will get delivery of packagr on Thursday 16th March 2023. I pray it is this year 2023.
0 replies
41 months ago
Great service
Very happy. Delivery of my products was fast snd complete order was delivered. No back orders.
132 replies
59 months ago
HYUNDAI SERVICE. CONTRIBUTION OF PLANS NOT WORTH THE SERVICE RENDERED.
Dear Sir / Madam, I have taken my car Hyundai IX35 for a service to Hyundai Vredenburg on the 02/06/2021. I mentioned the 3 faults that needed to be repaired. 1) The passenger front window did not work. (This is the second time that Hyundai Vredenburg worked on this window). 2) The interior rear roof light does not work in the car. 3) The aircon does not work. According to Hyundai it needs gas. I received a Quotation 2110 regarding the back windows and bulb. Nothing was said about the passenger front window. The front passenger window does not work from the passenger door to date (it does not go up or down from the passenger door). The rear windows also do not go up or down from each door, the windows work from the drivers door). Upon asking for the invoice for the service to see what was done, was my surprise. The complete service was only R2207.18, Invoice number 4569 dated the 03/06/2021. Labour being the most expensive item but not stating how many hours and price per hour. My explanation for writing this email: I have bought 3 extra plans for this particular vehicle through Hyundai Vredenburg as this is a secondhand car. The extra Plans I bought: 1) Centriq - ASTP Step up(Q-ASTP) Centriq-Hyundai Step Up-Premium 2year @ R3250.00. 2) Centriq - platinum Bumper to Bumper Q-AMHB5 Used Passenger and 4x4 @ R7315.00. 3) Hyundai Service Plan LIQ****098187 @ R12598.48. These three plans cost me a total of R23163,48 which I paid for immediately with one payment not monthly. The car was not serviced in 2020 due to CORONA VIRUS and LOCKDOWN. Upon starting the booking for the 1st service using the plans was I told that I must contact Liquid Capital on 0861624686 regarding a reference number. Which I did, after phoning Liquid capital on the 26th May 2021 @ 11.03am holding to log the service, again at 26th May2021 12.26pm (holding for 15min 5sec) again holding for service, 26th May 2021 @ 12.42pm eventually speaking to Dolly to book the service, was told that they will contact me with a answer. On the 31st May 2021 @ 9.40am (holding for 10min & 12sec) holding again for service, was then told Dolly was not available, was then put through to another person rephoning again at 31st May 11.55am holding for service again, re-phoning again on 31May 11.57am. I have still not received a answer from Liquidcapital regarding the service and wanted to know what is happening, was then told the request was escalated, I waited. Eventually at 31st May 2021 @1.15pm not getting any reply from Liquid capital and sounding like a parrot to repeat the story everytime, did we contact John Gillespie from Hyundai Vredenburg and said that I want a name of a manager that I can speak to to sort out this problem. John phoned me back and said that I must speak to Luisian. Upon phoning AGAIN Liquid capital and asking for Lusian was then told he does not speak to the customers, which I then explained that Hyundai Vredenburg got me the name to sort out this problem. While I was being told for the upteenth time that I cannot speak to Lusian did I say goodbye and phoned John Gillespie and told him to get a answer out of those people. (All my calls to Liquidcapital was a total of 44 minutes and no positive reply). I was then told by John Gillespie that they will do a 'GOODWILL SERVICE" . Why GOODWILL SERVICE, it was not my fault that CORONAVIRUS caused a problem . Upon receiving the quotation for the window switches and the invoice for the service did I go further and read more about the information on the plans. I then sent the attached email to Hyundai Vredenburg, Aletta Siebrits and John Gillespie and asking for help regarding the plans. I received Aletta's email reply as per attached. According to reading the plans I found that on Platinum Bumper to Bumper, page 9, Plan B, I am covered for Electronic switches. When asked about the electronic switches was I told that this will have to escalate to Hyundai claims department. My question Who must find this information out regarding electronic switches? Further more did I get a reply from Aletta regarding the ASTP Step up Policy Num 20724163 for R3250. My question is why was I sold the particular policy if my car is not new and the policy does not run concurrently with factory/extended warranty. The contribution for plans @ R23163,48 is not worth the service rendered. Awaiting your reply. Roy A Hazelwood
0 replies
65 months ago
SERVICE AT ARAMEX
I HAVE DEALT WITH ARAMEX BEFORE COVID. I LIVE IN WESTERN CAPE. NOW I ORDERED A PACKAGE FROM TH U.S.A. AGAIN IT IS DELIVERED BY ARAMEX. THE FIRST PACKAGE I HAD TO DELIVER TO P N P CLANWILLIAM, IT WAS SUPPOSE TO BE A OVERNIGHT SHIPMENT. IT TOOK ARAMEX 3DAYS TO DELIVER IN JHB FROM WESTERN CAPE. IF THAT IS OVERNIGHT THEN I SERIOUSLY WOULD LIKE TO KNOW WHAT IS 24HOURS? NOW ARAMEX SHOWS SHIPMENT ARRIVED AT ARAMEX JHB ON 24TH NOV 2020 WHEN TRACKING PARCEL. WHEN I PHONED ARAMEX I WAS TOLD SHIPMENT IS WITH CUSTOMS. I AM NOT IMPRESSED WITH ARAMEX SERVICE. THEY ARE TERRIBLE.
0 replies
66 months ago
FANTASTIC SERVICE
I HAVE PLACED SOOOOO MANY ORDERS WITH THIS COMPANY. IT IS A PLEASURE DOING BUSINESS WITH THEM. ALL MY ORDERS HAS TO BE DELIVERED. NEVER EVER DID I HAVE TO PHONE TAKEALOT.COM TO FIND OUT WHAT HAPPENED TO MY ORDER. I WOULD MUCH RATHER PAY DELIVERY FEE AND GET THIS SERVICE FROM EVERYBODY. IT SURE IS A PLEASURE DOING BUSINESS WITH TAKEALOT.COM. PLENTY COMPANIES THAT WANT TO DO BUSINESS ONLINE CAN TAKE A LESSON FROM TAKEALOT.COM HOW TO DO BUSINESS. THANK YOU TAKEALOT FOR EXCELLENT SERVICE.
0 replies
66 months ago
BAD SERVICE, NO PHONE NUMBERS WORK, NO PRODUCT BUT THEY STEAL YOUR MONEY
I HAVE REPORTED THIS COMPANY TO HELLOPETER (ON FRIDAY THE 13TH NOV 2020) AND UP TO TODAY (19TH NOV 2020) STILL NO ANSWER FROM THIS COMPANY. I CANNOT COMPLAIN ABOUT THE SERVICE AT MANICAA BECAUSE THERE IS NO SERVICE. PLEASE PLEASE PEOPLE DO NOT, I REPEAT DO NOT BUY FROM THIS COMPANY MANICAA. THEY STEAL YOUR MONEY AND DON'T DELIVER THE PRODUCTS..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
224 replies
66 months ago
BAD BAD BAD SERVICE, NO PRODUCT BUT THE STEAL YOUR MONEY.
I ordered the following product on the 18th August 2020. SNOWINSPRING Compost Soil Thermometer 20 Inch 50 cm Length Premium Food Grade Stainless Steel Measuring Probe Detector Imported from America and Europe 0 Review ZAR269.10ZAR403.65 Availability: In Stock DELIVERY IN 10 TO 25 WORKING DAYS IMPORTED FROM UK & THE USA It says in stock but up to date today the 13th November 2020 HAVE I NOT RECEIVED THE PRODUCT. I HAVE SENT 9 EMAILS SO FAR AND EVERYTIME DO I GET THE SAME REPLY. THEY WILL SENT ME A TRACKING NUMBER AS SOON AS SHIPPED. SHIPMENT WILL BE BETWEEN THE 2ND NOVEMBER 2020 AND 16TH NOVEMBER 2020. MONDAY IS THE 16TH NOVEMBER 2020. I WILL NOT BUY ANYTHING ANYTHING FROM THIS COMPANY AGAIN.
560 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)