IT
Itumeleng T
Active since Mar 2020
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Good service
Excellent service from Ncebakazi Mbula Forever helpful, professional and efficient Ke a leboga
53 replies
10 months ago
Good customer service
Excellent service from all the personnel involved in registering and processing my claim Acknowledging Philemon Matlala for his professionalism and handling of my claim-he kept me updated on the progress of my claim and the outcome thereof It was a smooth process-AS ALWAYS and would recommend the broker to anyone
56 replies
10 months ago
Excellent customer service
Second time being assisted by Ncebakazi Mbula 1.Good telephone etiquette 2. Made registering a claim easy 3. Returned my call, I wasn't able for a call at the time, she called again at a convenient time Excellent service overall , much appreciated
53 replies
12 months ago
Good service from a consultant
Good customer service from Gerad Jacobs. He was professional assisting me with a claim, explained the process and ensured that I understood everything
58 replies
14 months ago
********* conduct
Mokopane branch The scheming of wheel alignment technicians is still on going. First time I went there was in 2019,then I was told a whole lot of problems that requires money, but he can make a plan for me if I pay him cash without supervisor knowing, again in 2021 with a different technician at the choppies Plaza, yesterday also this one took chances but I told him to leave the car, I'll take it somewhere after asking me how much I have, it's really disappointing to experience such
127 replies
17 months ago
Bad service experience at autopedigree service center polokwane
My horrible experience with auto pedigree service center polokwane 1. My first visit was in May 2023 where I paid for air filter replacement using my phone 2. The money went off my account but they denied receiving it, this is after calling my bank which confirmed that the money went off 3. They then insisted that I pay cash otherwise wouldn't release my car 4. I was driven to a nearby atm to withdraw the money 5. They asked for my account and repaid the money the Monday and did not even bother to apologize for the inconvenience 6. Second visit was in December 2023,they replaced my cv joints but after taking my car to vw after a leak of what was thought to be oil, it was grease from the new cv and the clamp was not replaced. They were only interested in keeping my car in their workshop for the longest time while waiting for spares 7. Third visit was August 2024,they failed to do fault finding, only pure demonstration of incompetence by both the administration and technician team(I changed few components of my suspension and there was a difference in driving experience) 8.now today I took my car there, I was charged diagnosis fee of R700, the report is on the engine faults which I told them to not do, so the R700 was probably for driving around with my car but on paper it was about something I told them not to do 9. I then asked then the rude white lady sent a voice note telling me it's the spark plugs but was not mentioned on the "diagnostic report" 10. I've previously had bad experiences from friends, today I am the one who experienced it, 11. The R700 I should have topped up and took the car to vw and received quality work THIS IS THE COMPLETE OPPOSITE OF THE CUSTOMER SERVICE I've received both in the dealerships in Brits and Mokopane
56 replies
17 months ago
SAU
Ncebakazi Mbula was of great assistance, prompt in providing advisory and the information I needed
56 replies
26 months ago
Lesego's service was...
Lesego's service was exceptional, he was able to assist on a weekend in the absence of administrative personnel
58 replies
31 months ago
Siba Excellent serv...
Siba Excellent service and easy to interact, was of great help
131 replies
40 months ago
Service was exceptio...
Service was exceptional, from booking to the actual travelling
0 replies
Review Distribution
5 Star
9 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
2 (16.666666666666668%)