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Puse M
Active since Apr 2020
5
Reviews
0
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Reviews
5 reviews11 months ago
No water and Electricity at Carnival Gardens phase 2 since 23 May 25
We are without water and electricity since 23 May 2025,no communication or anything for Carnival Gardens Phase 2,apparently Instratin is owing the municipality yet we pay for our own water and electricity. This is a violation of basic human rights and the owners need to be held accountable
58 replies
34 months ago
Bad service
Good day It is with great disappointment that I send you this email. I have been sent from pillar to post since 22 June 2023. I made a payment of R478 on the 22 June using your WhatsApp portal, as I do every month. To my surprise the next day I was disconnected. I called your call center and to this day nobody can help because my proof of payment is my bank statement. This is a card payment therefore the bank can only give me a statement to prove that this is what I paid. Today I was told to take that statement to the nearest dstv branch, I called them first to see if they can help and a lady by the name of Thulisile at TV Avenue Springs advice me that she can't assist me because they don't have a printer since June 2023. I need this matter resolved as soon as possible My number is 074 7346341
300 replies
49 months ago
Poor Service
Good day I'm very frustrated at this point being taken from pillar to post since 06 April no one can seem to help, from Customer Service to Branch in Sandton to your IT, my bank Access Bank does not have access to Debi check mandate, therefore you guys cannot assist me with getting the load payout. 074 734 6341,maybe on this platform someone can take me seriously
666 replies
69 months ago
Refund for unauthorized debit
I still haven't been refunded i spoke to an agent Lucia Mpofu who said I would be refunded after 7-10 working days but still nothing. Whereas the agent before said 48 hours
53 replies
69 months ago
Refund
Im extremely disappointed with the service i received from clientele agent Tsoakae Tsotetsi, she captured the wrong debit order date and i was wrongfully debited when i asked for a refund I was sent from pillar to post and eventually was told it would take 48 hours, its been 2 weeks and I still haven't received my R500. In these trying times of Covid-19 every cent counts
106 replies
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1 Star
5 (100%)