HL
Hanlie L
Active since Apr 2020
6
Reviews
0
Industries
Reviews
6 reviews26 months ago
Poor service for online orders.
I bought goods which were on online special. There was no delivery service from the branch in Paarl and I had to go to the Hyper Market in Brackenfell. At the store I was sent to three different places with very poor directions before I eventually got the goods. Each store should at least have a pick up point.
56 replies
34 months ago
Getpower service
I ordered a 1kW Cool Energy inverter trolley online. Getpower was out of stock, but kept me updated. Once the stock arrived months later, I was informed. I confirmed, paid and the Item was delivered 2 days later in Paarl. I really appreciate their excellent service and the price is by far the best in the country. I trust that the product will not disappoint me.
0 replies
39 months ago
New tariffs for 2023 unavailable, therefor no authorisations are given.
I got authorisation for an in hospital dental procedure. A theatre was only available outside the time frame on Jan, 24. New authorisation had to be given. The Gems tariffs for 2023 were only uploaded today, Jan, 20 at 12:00. I still don't have authorisation. I need to stop medication prior to the procedure and when I told the that, the call was cut twice.
132 replies
48 months ago
Poor and misleading service by The Unlimited
I was contacted regarding gap cover. The information given was totally misleading. I asked for the information to be send in writing and when I eventually got it, it was not at all what was discussed. I immediately informed them not to go forward with the gap cover. I got no reply to any of my emails and the debit order went off. They should be investigated by the FAIS.
296 replies
71 months ago
Poor customer service - unresolved return
I got a cell phone with 2 chips on the screen. I returned it the next day. Since then it is now 14 days and I'm still waiting on either an new phone or a refund. According to them, nothing was wrong although the 2 employees at the pickup point agreed with me. Two people sent e-mails to inform me that the case would be referred, but I still waiting. I'm really very disappointed.
0 replies
72 months ago
Bad customer service
The attitude and communication s****s of senior staff members of Checkers Paarl North really needs to be addressed. Today the manager and supervisor refused to give a product at the advertised price, because the product was according to them bought a day before the specials started. Not even the adverti*****t page could convince them and a message was sent with a staff member of the deli. It is now the third time in a month that prices are not as advertised. The bar codes with prices are often not where the products are or are not there at all and prices have to be asked. It cost nothing to acknowledge a mistake and set it right.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)